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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Lildog Àr inte ett seriöst företag. Produkterna Àr av usel kvalitet och fungerar inte alls. GPS visar flera hundra meter fel. Tog 2 mÃ¥nader att leverera och dÀrefter 2 mÃ¥nader att Ã¥terbetala vid rekl... もっず芋る

5぀星のうち1の評䟡

Faktisk helt ubrukelig til Ã¥ spore bikkja nÃ¥r barna slipper den ut. Sier den trenger oppdatering, ene beskjeden sier 10min, andre sier 15 min. Men faktum er at den lÃ¥ser seg og oppdateres ikke. NÃ¥... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

NÃ¥ har eg fÃ¥tt testet den i nokon dager, er super fornÞyd. Det einaste er batteriet, det stÃ¥r at det skal vare i 1 uke, men eg mÃ¥ lade kva kveld. Dette kan ogsÃ¥ vera feilbruk pÃ¥ min side. Kundeservice... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Fullstendig hÃ¥plÞs GPS, ubrukelig. Det vil si at den viser aldri riktig posisjon, og kan vÊre flere kilometer feil. Posisjonen hopper fra sted til sted uten at katten beveger seg. Derfor er den ubruke... もっず芋る

䌁業が回答したした

䌁業情報

  1. 電子機噚店

圓該䌁業による蚘述

Tail it technologies' test winning GPS tracking devices with global range. Tracking devices specially made for Cats, dogs, bikes, cars, kids and much more.


連絡先

1.6

ひどい

TrustScore 5段階評䟡の1.5

164件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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5぀星のうち5の評䟡

Outdated simcard

I had a problem with an outdated simcard, i had quick and easy service and as an ekstra bonus he also refunded some money that i did not know had been paid whilst trying to get it to work super good service

2022幎4月20日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hello Frederik

We appreciate that you took the time to leave us a review! I`m happy to hear that your experience with us was quick and easy.

Best regards
Cassandra
Tail It Customer Service

5぀星のうち1の評䟡

PrÞvde 3 tail it plus som ikke virket

PrÞvde 3 tail it plus som ikke virket. Måtte returnere.

2022幎4月4日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hei Vibeke

Dette var leit å hÞre. Gjerne ta kontakt med oss på support@tailit.com slik at vi sammen kan finne en lÞsning på denne saken.

Håper å hÞre fra deg!

Med vennlig hilsen
Cassandra
Tail It Kundeservice

5぀星のうち4の評䟡

Tail it bike

Customer service is excellent and fast. As for the product, it is necessary to improve it, make it more resistant and with better reception. My Tail it bike stopped working after 3 months. They changed it without a problem.

2022幎3月23日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hello Miguel

Thank you for taking the time to leave us a review. We appreciate out customers, and hope that you will be with us for a long time!

Best regards
Cassandra
Tail It Customer Service

5぀星のうち5の評䟡

Fast and efficient.

2022幎3月20日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hello Andrej

We appreciate that you took the time to leave us a review. I`m happy to hear that your experience with us was fast and efficient.

Best regards
Cassandra
Tail It Customer Service

5぀星のうち1の評䟡

Umulig å få tak i kundeservise

Umulig å få tak i kundeservise, få logget inn eller få sagt opp abonnementet! Styr unna!

2022幎3月17日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hei Isabell

Det er leit å hÞre at du har hatt en så dårlig opplevelse med oss i Tail It. Dette er langt fra der vi Þnsker å vÊre i forhold til vår kundeservice. Vi ville hate å forlate deg med dette synet på selskapet vårt og vil gjerne ta opp denne saken med deg for å finne en lÞsning på denne situasjonen.

Jeg oppfordrer deg derfor til å kontakte oss igjen på support@tailit.com slik at vi sammen kan finne en lÞsning på denne saken.

Jeg håper å hÞre fra deg.

Med vennlig hilsen
Cassandra
Tail It Kundeservice

5぀星のうち4の評䟡

The Customer Service Is Good

The Customer Service Is Good, My Tail It for bicycle not working and send me to México a Mini GPS tracker (free). I prefer to recieve a same Tail It for bicicle but is OK, i hope in some way put on My bycicle.

2022幎2月26日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hello Gildardo

Thank you for taking the time to leave us a review. If you still prefer the Tail It Bike, we would love to send you one!

Please contact us at support@tailit.com so we could find a solution on this together.

Best regards
Cassandra
Tail It Customer Service

5぀星のうち5の評䟡

Nice person and good at giving out


Nice person and good at giving out information and guidance

2022幎2月21日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hello

Thank you for taking time to leave such a nice review for us! I`m glad you had a great experience with our Customer Service department.

Best regards
Cassandra
Tail It Customer Service

5぀星のうち5の評䟡

responded quickly and resolved the


responded quickly and resolved the issue.

2022幎2月11日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hello

Thank you for taking time to leave a review for us! I`m glad you had a great experience with our Customer Service department.

Best regards
Cassandra
Tail It Customer Service

5぀星のうち5の評䟡

Great support team

I havent been able to test my device yet because i waited too long and my sim card expired. The Tailit support team helped me right away and sent me a new sim card.

2022幎2月9日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hello Arild

We are so happy to hear that you had a great experience with our Customer Service department! We hope that you will be just as satisfied with our product. Contact us again if you seem to have any trouble when your new SIM card arrives, we would love to help :)

Best regards
Cassandra
Tail It Customer Service

5぀星のうち5の評䟡

We had greate experience with the


We had greate experience with the servce when ever it have been a problem with the watch, but the quality of the watch have not been the best.

2022幎2月4日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hello Mats

We appreciate your warm feedback regarding your experience with our Customer Service department in correlation with your issues with the watch. It is always nice to read positive remarks regarding our work.

Best regards
Cassandra
Tail It Customer Service

5぀星のうち1の評䟡

STYR UNNA!

KjÞpte en Tail it i oktober. Fikk den ikke til å virke og det viste seg at det var feil på sim-kort. Kontaktet kundeservice og fikk snart tilsendt nytt. Da det fortsatt ikke virket prÞvde jeg å kontakte de igjen for å heve kjÞpet. Nå har jeg prÞvd å få tak i noen der i snart to uker. Jeg har sendt flere henvendelser via kontaktskjema og jeg har ringt hver dag innenfor åpningstid. Da jeg til slutt kontaktet de på facebook fikk jeg svar, men da jeg forklarte problemet og hva jeg Þnsket sluttet de å svare. Dette er useriÞst og direkte svindel.

2021幎11月15日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hei Linn

Det er leit å hÞre at du har hatt en så dårlig opplevelse med oss i Tail It. Dette er langt fra der vi Þnsker å vÊre i forhold til vår kundeservice. Vi ville hate å forlate deg med dette synet på selskapet vårt og vil gjerne ta opp denne saken med deg for å finne en lÞsning på denne situasjonen.

Jeg oppfordrer deg derfor til å kontakte oss igjen på support@tailit.com slik at vi sammen kan finne en lÞsning på denne saken.

Jeg håper å hÞre fra deg.

Med vennlig hilsen
Cassandra
Tail It Kundeservice

5぀星のうち1の評䟡

Do not buy!

I had Tail it Pet. I tested the device and then charged it full. When cat came home, i turned tracker on and put it on cats collar. When cat left, device wasn't working anymore. Didn't get even single location update. Cat came back next day without the tracker. And there is no way to cancel the subscription on tail it web page. Completely useless waste of money.

2021幎10月14日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hello

It`s sad to hear that you lost your device. If you have had any trouble with cancelling the subscription, we would love to help you with that!

Just contact us at support@tailit.com so we can take this issue further with you.

Best regards
Cassandra
Tail It Customer Service

5぀星のうち5の評䟡

The best Cat GPS, given you understand what it’s for!

Personally I am extremely content and happy with my purchase of the “Tail it Pet GPS”! I was doing routine research into a GPS for my loved cat, so he could roam freely at our cabins during the summers and winters, and after a few months I quite randomly bumped into this one, and boy am I glad I did!
This GPS is all good in all the right places and features!
By reading the reviews of this GPS, I am somewhat baffled. I don’t think the majority of Tail It’s costumers quite understand what this GPS is used for, and what limitations a GPS naturally faces. As someone who has been an avid user of small gps units, typically in the form of Sports Watches since the early 2000’s. I think it’s great!
What’s important for a GPS your cat will wear is it’s size, battery charge, how well it can be attached to your cat, and how easily it lets you find your cat when ever you want to.
After having owned the GPS for a good 3 months, and having had my fair share of trial runs I just don’t understand a lot of these negative reviews. I think if you expect the GPS to be an activity logger, gps tracker, AND for it to have a decent lasting battery charge to boot that can handle rapid updates without killing the battery quickly, and for all of this to come in a tiny 22g package. Then you’re not understanding the technology. This GPS unit is a measure for us nervous pet owners who want that next level of security for our furry ones, it’s not designed to be an activity logger, or a form of entertainment that you can continually observe the “live tracking” feature. It’s for us owners who have a little faith our cats won’t jump into a wood chipper the first chance they get, for us owners who are content by being able to check on our furry one a few times each day, and to be able to find our cats at any given time should the need arise. If you buy this thinking you can observe the live tracking continuously and NOT have the battery charge suffer, you should keep looking. This is a bare minimum comfort for us owners, but it’s a solid and reliable bare minimum comfort. So far this GPS has led me to my cat each and every time I have required it to, and by using the light and sound function it made an easy go of it too!
(I later trained my cat to correlate feeding of wet food with the beeping sound from the GPS, so now I just turn the sound on when ever I want my cat home and he will come sprinting at the sound of the beeping thinking it’s time for wet food, which i always reward him after returning to me by the beeping function)
At the beginning I would check up on my cat maybe 4-8 times each day, only for long enough to make sure he’s okay and near by, and I would use it for longer while going out to fetch him, at this time the battery charge would last for 9-10 days. Once I gained some trust in my cats knowledge of the local area and I stopped frequently checking up on him, the battery charge would last for 20-22 days(which is a good while longer than the manufacturer claims it should last)

This GPS is for you if you

1. Have a little faith your cat is not suicidal.
2. Don’t feel the need or lust to continually observe your cat on the map.
3. If you just want to do some quick checks on your cat every now and then to assure it’s okay,
4. If you need to be able to locate your cat reliably whenever you need to.
5. If you want to pay a reasonable monthly fee, 6$ a month.

This GPS is NOT for you if you

1. Think your cat is suicidal and wanting to escape from you.
2. Want to observe your cat on the map for prolonged sessions each day.
3. Want a activity logger for your cat that you can analyze.
4. Think the 6$ monthly fee is not enough and would like to pay more.
5. If you expect the GPS to have godlike functions, like not loosing its signal when the cat hides under a stone fence or under someones house or balcony. (Tail it will loose the signal every now and then, but the cat will ALWAYS be near where the signal was lost, if it moves from that space the GPS will notice.) Or if you think the GPS hanging off a cats collar will give you a constant margin of error by less than 0.5yards. (Tail it will vary on rudimentary factors like signal strength, line of sight, etc.. but your cat will always be within the reach of the beeping sound being audible when trying to locate it)

To me it seems more like a case of wrongful expectations to what this GPS delivers, rather than the GPS being of poor quality. I’m curious to what GPS all the haters ended up with in the end. It won’t have the same stats as Tail It, that’s for sure, somewhere, the GPS will have to give up one stat to improve another. I suspect the size and weight is what most other GPS units sacrifice for a battery large enough to support activity loggers, 24/7 surveillance, etc..

GPS Size : 10/10
Battery size : 10/10
Function : 10/10
Customer Service : 10/10
Monthly Fee Price : 10/10
Sale one time purchase price: 10/10
Original one time purchase price : 8/10

2021幎10月11日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hello.

We would like to thank you for your reply. We found your review both informative and learningful for both our own developmental team as well as for our customers, who perhaps do not fully understand the way this technology was intended.

Your Technological insight and understanding displayed has caused us to want to see if you would be willing to partake as a early tester of our new generation of tracker. We therefore would like to get in touch with you in order to discuss this further. If this is something you would like to, then please reach out to our Customer Exceutive at Anders@tailit.com

Once again we appreciate your feedback and the technological insight that this review might provide to curious customers in the future.

Best regards
Tail It Technologies AS.

5぀星のうち1の評䟡

I can't review how the product works

I can't review how the product works, because I never got it activated, their web site crashed afted - hey, after payment was successfully charged to my card - then sent web site form, email to support - no reply. Web site, account - zero help. I think about which recycle bin to put it in. Is it electronics or total waste of time bin.

2021幎9月9日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hello.

I am very sorry to hear that you have had a negative experience for most of your experience with us. This is far from where we want to be in regards to our Customer Service and products in general. We would hate to leave you with this view of our company and would like to pick up this case with you in order to find a solution to this situation.

Because of this, I encourage you to contact us again at support@tailit.com so that we together may find a solution to this matter.

Best regards
Cassandra
Tail It Customer Service

5぀星のうち4の評䟡

Nå har eg fått testet den i nokon


Nå har eg fått testet den i nokon dager, er super fornÞyd. Det einaste er batteriet, det står at det skal vare i 1 uke, men eg må lade kva kveld. Dette kan også vera feilbruk på min side. Kundeservicen var under noko oppdatering når eg ringte fyrste gongen, når dei var tilbake i sving ordna dei opp på under minuttet.

2021幎9月6日
自発的なレビュヌ
Tail it Technologies ロゎ

Tail it Technologies からの回答

Hei Astrid

Vi setter pris på din tilbakemelding!

Vi er så glade for å hÞre at du har hatt en positiv opplevelse med kundeservice når du kom gjennom. Et lite tips er å ikke ha på live-sporing hele tiden eller oppdatere lokasjonen flere ganger om dagen om batteriet tÞmmes fort. Hvis du fortsatt opplever at batteriet tÞmmes så fort etter disse justeringene gjerne ta kontakt med oss på telefon eller support@tailit.com så vi får tatt en titt på denne saken med deg.

Med vennlig hilsen
Cassandra
Tail It Kundeservice

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