Taitan Cookware レビュー 44

I've had a titanium cutting board for some time and have been impressed with it. I was confused by the graphics on the Website list of pots and pans. We talked about that and cleared up a misunderstanding.

Ordering was easy and shipping time was fast. It is a great pan!

At first when I complained about a damaged chopping board, I was getting no response to my emails. Eventually I responded to an email from Jane, daughter of Eric, and she immediately dealt with my issue, sending a replacement board within just a few days. This was excellent customer service!

Process was ok - box was obviously old and battered though.
Cooking seems good. Washing is good.

Hello.
I bought a pan few weeks ago, and as a first impressions, it's look as a quality product, very solid, and after first use, I was impressed.
Maybe,the price it's a little bit higher, but, it's worth it.
You have a product for least 20 years to use.
Have fun to cooking!!!

Absolut junk, the supplied instructions are worthless.

I received the cookware in good order within a reasonable period and had regular updates from Taitan throughout the process.

So far I have found the cookware very good. It cooks evenly and is easy to clean.

I ordered an 11" pan, but the one I received is barely 10". I tried reaching out using the email listed on their website, but every message bounced back as an invalid address.
After some effort, I finally got in touch with someone who asked me to provide proof of the size, which I did by measuring the pan. Since then, I’ve only gotten unhelpful responses and excuses instead of a real solution.
Based on my experience, I wouldn’t recommend purchasing from this seller. Just something to be aware of before you buy.

The service I received from Taitan cookware was excellent. Although my eggs did stick to the pan on my first attempt, and not sure if it was cold eggs going into pan. The pan is light and looks attractive and I enjoy the thought of cooking healthy. I would definitely recommend anyone purchasing these pans. I even bought the utensils too.
Thank you Taitan.

Cooking is a pleasure , clean up is easy, reasonable shipping time. I was so pleased I bought an 11" pan for my 15yo grandson who loves to cook!

always very informative. Love the product!

The communication from Taitan was second to none - every step of the way from order to delivery there were reassuring messages from the company. Thank you.
The frying pan and lid arrived very well packaged and the assembly instructions were very well written and easy to follow.
The pre-use instructions were clear and the pan performed magnificently when used - cleaning was extremely simple and took seconds.
I’m delighted with the product and the company. Thank you.

Very responsive. American made. Explained exactly how it was made. Sent instructions on how to use and care for the pan. Followed up to make sure I got it. What more could you ask from a company. Sorry to see them go.

I was somewhat disappointed with the three shipping time but I was in no hurry. I have used skillet about 8 to times, The primary uses so far have been to searing steaks/pork chops or frying chicken/fish.
There is definitely a learning curve in using the pan as what is considered medium to medium high heat on an electric cooktop is apparently much higher temperature than a gas cooktop and you have to allow for longer cool down periods. Am getting better with each use and I am really liking this pan a lot better as I gain experience using it.

I love my pan and it cooks evenly and beautifully. The cooking utensils however seem somewhat thin and clangy.

Don't trust this company. The advert is a scam for starters. The image is an AI image, and the 'countdown' resets each day.

I cancelled my order within an hour, as I realised teh company is based in China. No one replied. Then 2 days later they took payment, the next day the order was dispatched. I wrote two further times during that period, and no one has replied.

A return to this company would be risky and can cost around $20, so barely worth it. A refund may well not happen.

Don't buy. There are no guarantees on the basis of their poor customer service, that anything they say (including quality of the product) is true.

The quality of the fry pan. The free user guides and intro to cooking with titanium metal are helpful. The ability to give-back to a decades-long contributing family company. The unusual attention to the shipping journey that resulted in extra 'help' from Taitan's end to engage with the local/last mile delivery company when they stalled. Thank you Taitan family and team!

I absolutely love my new pans. When I had trouble the company was excellent.