TakeCars レビュー 

262
TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Polecam wypożyczalnię,wszystko przebiegło bardzo sprawnie i szybko ! Pani czekała na lotnisku,formalności ,kluczyki i auto na kilka dni nasz,samochody czyste,sprawne z klimatyzacją (pomimo, że nie naj... もっと見る

5つ星のうち5の評価

Доброго времени суток. Автомобиль компания предоставила в назначенное время. Вместо Мазда 2 был предоставлен автомобиль Тойота Королла, что очень обрадовало. Автомобиль функциональный с коробкой автом... もっと見る

5つ星のうち5の評価

Заказал машину bmw 420 кабрик, за 8 часов до отлета из Москвы к аэропорту в Дубай dxb. Когда прилетел машина была на месте, машина была чистая, без каких либо пальцев на кузове и пыли в салоне с полны... もっと見る

5つ星のうち5の評価

Брали машину для передвижения в Грузии. Парень Dima любезно встретил, проводил до авто, все показал и объяснил, правда. машина была не та, которую мы бронировали, но он предоставил за ту же цену машин... もっと見る

企業情報

  1. レンタカー 代理店

当該企業による記述

TAKE CARS FROM TRUSTED HOSTS. We make it easy for you to compare car rental deals and terms, enabling you to find holiday car rentals with fair conditions. Book through takecars.com and leave us good reviews.


連絡先

4.8

優良

TrustScore 5段階評価の5

262件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 20%に回答しています

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4.8

すべてのレビュー

(262)

過去12か月のレビュー数: 56

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5つ星のうち5の評価

Все пройшло чудово

Все пройшло чудово, весь персонал дуже привітливий, швидко все оформили, автомобіль в чудовому стані, я би сказав новий, тому окрема подяка персоналу який обслуговує та слідкує за авто.
Від онлайн бронювання до повернення авто - вищий клас. Чудовий сервіс - буду користуватися ще з превеликим задоволенням/Everything went perfectly, all the staff are very friendly, everything was arranged quickly, the car is in excellent condition, I would say new, so a special thanks to the staff who service and look after the car.
From online booking to car return - top class. Excellent service - I will use it again with great pleasure.

2024年9月10日
自発的なレビュー
5つ星のうち5の評価

Быстро , удобно , недорого.

Брали машину на 17 дней с полной страховкой , все быстро , удобно. Встретили в аэропорту , приехали в офис оформили и в путь. Сдавали в офисе , приняли машину за 3 мин без проблем , и отвезли в аэропорт.Офис рядом с аэропортом.

2024年9月10日
自発的なレビュー
5つ星のうち5の評価

Uitstekende en vriendelijke service!

Uitstekende en vriendelijke service. Mooie auto voor een goede prijs. Zal zeker weer gebruik maken van TakeCars wanneer ik een auto nodig heb en TakeCars aanwezig is in het land dat ik op dat moment bezoek. Huur was een Opel op Lesbos

2024年9月19日
自発的なレビュー
5つ星のうち1の評価

TakeCars.com was a horrible experience…

TakeCars.com was a horrible experience in Tblisi. There was no office. We took over the car in a suburbian area on the street directly from other customers. Nobody spoke English. The car was totally dirty, had no fuel and was not checked. We had paid already part of the amount in advance so we took car. After fueling it did not start anymore, so we had to call the owner, who sent someone to restart the car. We had to go to a place where they chanced the battery.
The exhaust was also loud and we were afraid to loose it completely. Nobody took care. The owner wrote me via WhatsApp that we were good to go. I told him the airbag control.lamp as well as the tire pressure lamp were on. He did not care. After only 50 km on a paved road we had a flat tire and had to use the spare tire (which was not a normal tire plus the tools did not fit) After managing that we had to go back 40 km to buy a tire. Of course we had to pay, but the owner said he would reimburse it. We arrived at our hotel at 20:30 instead 16:00.
When we took the car the other day we had another flat tire after 20 km on a not paved road and had to drive 60 km with the spare tire to get a new tire. Pay again.
The owner was outrageous! Told us that we damage his car and his tires. He was really rude. We are 60 years old and very careful and experienced drivers all over the world. The truth is: the tires were old and worn, damaged and had no tire tread (profile) The whole car was in poor and even dangerous condition.
We had the car 10 days and when we delivered the car again on a suburbian street, the owner insulted us was rude and unpolite and accused us. He did not reimburse anything. Instead said that we used forbidden roads ( which is not true)and that we had to pay him money.
I complained about all that writing to takeCars.com and got the answer, that it is MY problem and that they can't help me. Offered me 10%discount on my next car rental. Ridiculous!!! They even wrote me that I have to try to get my money back from the owner myself, if he promised it. They also accused us, that we were on a forbidden road.
I never read anything about that road to be forbidden. It is simply not true.
So, at the end I must say I feel cheated and also treated very respectless.

2024年9月20日
自発的なレビュー
5つ星のうち5の評価

J'ai loué un véhicule Duster

J'ai loué un véhicule Duster. La location s'est bien passé de À à Z, le véhicule était propre et récent, la prise en charge a été parfaite, aucune attente, la personne que ce soit pour récupéré et rendre le véhicule etait ponctuelle.
Je recommande ce loueur et je repasserai à coup sûr avec ce loueur à ma prochaine visite.

2024年8月9日
自発的なレビュー
5つ星のうち5の評価

Бронировали машину в Будве на 5 дней

Бронировали машину в Будве на 5 дней, возврат планировали в Которе. В Будве машину пригнали прямо к отелю, ехать за ней не пришлось, а за пару дней до окончания бронирования сменили место возврата с Котора на Тиват, так за машиной приехали туда без всяких проблем и доплат. Сама машина для своих лет в порядке, немного тяжеловато даются обгоны только, зато со всеми серпантинами справлялась на отлично. Рекомендую!
We booked a car in Budva for 5 days, planned to return it in Kotor. In Budva, the car was driven right to the hotel, we didn’t have to go to pick it up, and a couple of days before the end of the booking, we changed the return location from Kotor to Tivat, so we came there to pick up the car without any problems or extra charges. The car itself is fine for its age, only overtaking is a bit difficult, but it handled all the serpentines perfectly. I recommend it!

2024年8月20日
自発的なレビュー
5つ星のうち5の評価

Great

There was an incident, they quickly changed it to another car, so we didn't drive this car. Everything is fine, only the large commission (10%) for returning the deposit was disappointing, but it depends on the lessor, not on the site. Takecars is a great service!

2024年3月12日
自発的なレビュー
5つ星のうち4の評価

Everything was great

Everything was great. The car is in perfect condition, spacious and comfortable.
The only complaint is that the car is full of trash. Bottles, a pack of napkins, a lot of small change. Some kind of casing is lying behind the driver's seat.
It would be nice if it was cleaned between rentals.
Compliments to Mary - always in touch, any questions, problems, etc.
The service is at a fairly high level.

2024年7月24日
自発的なレビュー
5つ星のうち5の評価

Hello!



We rent a car for the 5 days. Everything was perfect, fast pick up and return. Car was in a good condition. Mirza was top with great service, they allowed late return without extra charge because our flight has been delayed. We will came back for sure!

2024年7月4日
自発的なレビュー
5つ星のうち1の評価

Be aware and double check everything

Be aware and double check everything. I spent several hours selecting cars and then noticed that the button "send message to the car owner" is a scam. All messages went directly to the site admin, and then he asks for your whatsapp and tries to answer them personally (spoiler: he does not know any single detail about cars)

Also, as you can notice, all Trustpilot 4 and 5 star reviews are scams. Those reviewers have only one review in their profile.

Also the admin usually changes the site domain.

2024年7月10日
自発的なレビュー
TakeCars ロゴ

TakeCars からの回答

Tatjana, let me clear a few things up:

1) Messages to Car Owners: During peak times, many of our car owners are swamped with their main work and prefer us to handle communications. This way, we can quickly answer common questions and save them time.

2) WhatsApp: We ask for your WhatsApp to keep things smooth and efficient. It helps us stay connected and get back to you with the info you need without making you wait online.

3) Trustpilot Reviews: Our 4 and 5-star reviews are genuine. After each rental, we follow up with customers and some of them kindly leave reviews on Trustpilot. By the way, you've only got 1 review on Trustpilot too.

4) Domain Changes: We started as localcarhires.com in 2018 and recently moved to takecars.com for a cleaner, easier-to-remember domain name. That's it.

Hope this clears things up. As a gesture of goodwill, use the code SAMOGULOVA for a discount on your next rental with us.

Cheers,
Maxim
Managing Director

5つ星のうち1の評価

SCAM, fraud, russian mafia - car rent in Albania

Total SCAM.
lowest price is used just like a hook.

Moreover, they are financing russian terrorism.
Russian "payment cards" are accepted as payment method - explicitly suggested on payment step.

After booking a car in Albania, an automated email is sent saying that "car owner rejected your booking" and it suggests more expensive version which is above market price.

And this email is sent in russian language.

2024年7月2日
自発的なレビュー
TakeCars ロゴ

TakeCars からの回答

Dmitry, I understand your frustration, especially given the current geopolitical situation. However:

1) You booked the most affordable car option available.
2) Unfortunately, your booking was declined by the rental provider. Rental providers have various reasons for declining bookings, including safety and compliance measures.
3) We promptly informed you of the decline and suggested alternative options to save you time and effort.
4) The communication was in Russian because your phone number starts with +380, which is the country code for Ukraine. We assumed this would be a language you understand.
5) You could have requested to communicate in English, and we would have gladly accommodated your preference.
6) You chose to cancel the booking and received an immediate refund.
7) We are a travel aggregator and accept global VISA/MASTER cards as well as Russian MIR cards.
8) We stand firmly against any form of nationalism and prejudice.

We wish you peace and understanding.

Maxim
Managing Director

5つ星のうち1の評価

We rented cars in Albania

We rented cars in Albania, disgustingly dirty cars, everything was broken, even the driver’s seat belt didn’t work. We paid for a car seat for 6 months, we were given a car seat for a 3 year old child and the money was not returned. To return the car, you need to drive to his office, and then with suitcases, bags and children you need to walk along the roadway. Terrible service, I don't recommend it to anyone!

2024年6月3日
自発的なレビュー
TakeCars ロゴ

TakeCars からの回答

Dear Anastasia

Thank you for your feedback. We are sorry to hear about the problems you have encountered. To help us understand the situation, please send your booking number, a detailed description of the problem and photos of the car defects to our e-mail address support@takecars.com.

We will do our best to resolve the situation, including resolving the issue with our partner who provided the car.

Best regards,
TC support team

5つ星のうち5の評価

Vehicle hire via takecars in Northern Cyprus

The car hire company was at the airport on time and was already waiting for us. The vehicle was in good order. The car hire company was also there an hour before we returned the vehicle and took it back without any problems after checking for any defects.

2024年5月18日
自発的なレビュー
5つ星のうち5の評価

Best company!

I really liked your car rental company in Montenegro! I have been looking for rental sites for a long time and only yours had the opportunity to make an advance payment from a Russian card and book a car. This is very convenient and relevant in our difficult time of sanctions. I was quickly contacted and everything was explained. In Montenegro itself, the car was delivered to me exactly at the appointed time without delay. The Audi A3 car was in perfect condition and I really liked it! Your employee Mirko brought it to me, a very kind and helpful person. He explained and showed me everything, was very friendly and quickly answered my questions on WhatsApp when I was already using the car. The car was also picked up on time. I am very glad that I found your company and will recommend it to my friends and clients. Thank you very much! I love Montenegro)

2024年5月18日
自発的なレビュー

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