The pants they sent me were not true to size, I retired them immediately, they charged me $30 restocking fee! What a scam!
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This company doesnât even deserve one star. They not only take forever to respond to you, nobody picks up the phone, and then they give some bogus reason for not accepting your return, even if it was... ãã£ãšèŠã
I wasnât able to leave a review on the website, so Iâm posting this here instead. I ordered the heavyweight hoodie and sweatpants bundle, and after only three months theyâre literally falling apart.... ãã£ãšèŠã
There's not one thing that I've bought from Talentless that I don't love. I really appreciate that their products are mostly cotton with overall high quality. There's nothing better than having sets... ãã£ãšèŠã
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TALENTLESS is an homage to the new wave of creators, innovators, and influencers whoâve made a name for themselves by going against the conventions of what it means to be âtalented."
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North San Vicente Boulevard 750, 90069, West Hollywood, ç±³åœ
- talentless.co
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Appalling customer service.
Appalling customer service.
Quality and fit of hoodie is terrible, cheap and looks awful
Unable to return and refund. They will only exchange.
I will not give up as £80 is a lot to lose.
Scott Disick you should be ashamed
Beware of returns! Fraudulent company
Before purchasing with this company, be sure to read the reviews with other customer experiences regarding returns! I am very disappointed with their customer service. I ordered 3 pairs of these sweats and unfortunately, being barely 5ft, these sweats were too long for me. I submitted a return and then was told that one of the sweats was not seen as meeting their quality standards for a return due to a âstainâ so I was told I would not be refunded for that pair. This was news to me because I had only tried it on once for size. I reached out to customer service asking for clarification and photo evidence. They didnât respond, so I reached out again for a follow up as well as submitted a case with Shopify for help on the order. Instead of addressing the situation, they blocked my account within the Shop App. This is genuinely the first time Iâve ever experienced this kind of customer service and Iâm not the first customer to go through this experience if you read the reviews.
Absolutely the worst customer service IâŠ
Absolutely the worst customer service I have ever encountered. There is no phone number and takes days if ever to hear back through email. They advertise falsely. They advertised all over socials that they were having 50% off every single item Thanksgiving weekend, but it was only off of certain items. They were trying to trick the consumers. There is no communication in their customer service department because they all say different things. Literally there is nothing good to say. I still havenât received my refund. Had to go through my cc company. And the quality of their clothes is so cheap. The clothes severely shrink after one wash.
Fraudulent company
This company doesnât even deserve one star. They not only take forever to respond to you, nobody picks up the phone, and then they give some bogus reason for not accepting your return, even if it was sent back on the same exact day of receiving, and they change the gift card amount after promising another amount. They are doing some dirty stuff within this company. They need to be reported for being fraudulent.
Very disappointed
Very disappointed. I have ordered 4 items. Two were okay, but there was something wrong with the other two (one crewneck was really tight at the neck area and a zip up hoodie tight around the midsection but otherwise on the lose side⊠just not fitting well). I tried to return/exchange these two unfit items but was told ânoâ due to the fact that these items were on final sale and not returnable. How could I have known they would be faulty and not fitting well? This is an online store - obviously when we order we hope it would fit but ultimately no way to know. Two items good, two bad but I was not allowed to return or exchange the unfit ones. I asked for the in store credit, perhaps to be able to exchange for another âfinal saleâ item, or different size. Unfortunately, once the company took my money nothing else mattered. That was my first and last order ever from this company.
They sent me the wrong item and theyâŠ
They sent me the wrong item and they will not respond to emails or phone calls. No one ever answers the phone and no one responds to emails. They lost my business forever.
If I could leave a 0 I would
If I could leave a 0 I would. Quality is horrible! Customer service is horrible. Insane that a business like this even exists in this world. Don't waste your time or money here.
I wish I could give this company a zeroâŠ
I wish I could give this company a zero stars! The reviews where people give them bad reviews are absolutely true, in my opinion and experience! When an item is returned because of quality or fit, they indicate they cannot accept the return for reason that arenât valid! This company is a fraudulent company and should be put out of business!
I bought two different sets from thisâŠ
I bought two different sets from this site neither was great but the âheavyâ sweatshirt and sweat pants were horrible and so uncomfortable would not buy again.
Donât Do Business With This Company
If the clothes don't fit, don't ever expect to get your money back if you return. I know from experience that they will find the smallest piece of lint on your black pants and send them back to you stating non-returnable. They will say your item smells like perfume although you donât even wear perfume. Itâs just a tactic they use to keep from giving your money back to you. This is a shady company.
I am so disappointed
I am so disappointed! I ordered over $200 worth of clothes. I returned them due to size issues and not liking one of the sweat pants I bought. I sent everything back in good condition NEVER worn. Talentless returned the items back to me in a damaged box denying my return. They never reached out, I took pictures of everything when I shipped them in good condition. I really am so disappointed! I hope they will correct their error. I am sad that customer service isnât priority with this company.
Do NOT order gift cards
Do NOT order gift cards
You will not receive it. And you will NEVER hear back via phone or email from them!!!
Seriously take these reviews seriously!!!
Itâs a big pain in the butt and a huge headache when trying to figure out what is going on!
Fact Check Everything
I would ignore every bad review here because it just sounds like nonsense and people trying to take him down. Iâve ordered from this company so many times and have dealt with the customer service on numerous occasions. They even went as far as allowing me to return and exchange an item that was final sale. Do yourself a favor and order. The quality of every item is beyond great especially at the sale price.
I purchased few days ago and got my 3âŠ
I purchased few days ago and got my 3 pack mock neck tee. terrible quality. pretty skepty on buying at first and there it goes. I regret on buying super quality shirt for $90 bucks. shrunk and baggy and low quality. please dont buy from them.
Beware of Talentless, A complete scam
I can't stress enough how disappointed and frustrated I am with Talentless. This brand has truly scammed me and left me feeling completely cheated. The whole shopping experience has been a nightmare from start to finish, and I would strongly advise everyone to avoid this brand at all costs.
Brilliant service
I have bought from talentless quite a few times now and all times I've had nothing but great experiences, I live in the UK and am seriously impressed with how quick they process and ship orders. For example I placed my order on the 29th May and received it on the 5th June.
In a previous order the stitching was coming un done and after an email with photo they sent a replacement.
I'm surprised by others feedback when so far consistently I have had great experiences.
Will never respond back . No REFUND
Do not buy from this company.
1) it will take you 10-15 days to receive. If you need this as a gift you wonât get it in a reasonable time
2) no one replies back on emails or calls
3) terrible quality for price. Itâs not worth money.
4) returns they do not refund back after receive items. I have been waiting 2 weeks now they wonât respond on email or phone.
Terrible customer service and company. Never will shop here again and I shop a ton !
I bought a few things from them
I bought a few things from them. The size was wrong. I returned 3 of them for a bigger size but they only sent me two. I bought 2 jog braâs that I could not even put over my head, within 24 hours try to return them they would not. I would never never buy anything from this company they are a rip off
Terrible company
The customer service here is non-existent. I've called several times at all different times of the day and no one EVER answers. My emails to the company go unanswered. They will be out of business in a couple years if they keep this up. Your product may be hot now but bad customer service will always drive your business into the ground. I do not recommend ordering or giving your money to this company. The clothes are not that great. I received an item that was defective and of course nothing has been done about it because no one responds to me!
The absolute WORST customer service IâŠ
The absolute WORST customer service I have EVER experienced. Was excited to purchase some shirts and had a problem with my order. It's been close to two months and all I get from their customer service team is that "they are passing my request along to their managers". IT'S BEEN OVER A MONTH. Truly disappointed with this company.
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