TALISHKO レビュー 

TALISHKO からの回答

2024年8月20日

Hello,

We’re truly sorry for the delay in responding to your request. Talishko was recently acquired by new ownership, and we’ve been working hard to resolve issues from the previous management, including delays in communication.

Please provide us with your order number, and we’ll send you the return instructions right away. Your satisfaction is very important to us, and we’re committed to making this right.

Thank you for your patience, and we’re here to assist you with anything else you may need.

Best regards,
The Talishko Team

TALISHKO からの回答

2024年8月20日

Hello,

I sincerely apologize for the inconvenience you’re experiencing. Talishko recently changed ownership, and we’ve been working hard to address issues from the previous management. According to our system, your package shows as delivered, but we understand that you haven’t received it.

Could you please double-check the delivery address and any possible delivery locations, such as with neighbors? If the package is still missing, we’ll do everything we can to resolve this situation for you.

We’re committed to making this right and appreciate your patience as we work through these challenges. If you find the package or if there’s anything else we can assist with, please let us know.

Thank you,
The Talishko Team

TALISHKO からの回答

2024年8月20日

Hello,

We deeply regret the experience you’ve had with your recent purchase. Talishko recently underwent a change in ownership, and we’re aware that there have been lingering issues from the previous management, including product discrepancies and a lack of communication.

It’s completely unacceptable that you received a product that does not match what was advertised, and we’re very sorry that your attempts to contact us have gone unanswered. We want to assure you that we take your concerns very seriously and are committed to resolving this situation.

Please provide us with your order number and any relevant details so we can promptly address your return and refund request. We are working hard to restore trust and improve our services, and your feedback is invaluable to us.

We appreciate your patience and understanding as we work through these challenges, and we’re committed to making this right for you.

Thank you,
The Talishko Team

TALISHKO からの回答

2024年8月20日

Bonjour,

Nous sommes désolés d’apprendre que la couleur de votre pantalon ne correspondait pas exactement à celle des photos, bien que vous aimiez la teinte reçue. Nous comprenons que la boutonnière non ouverte et la qualité générale ne soient pas à la hauteur de vos attentes, surtout par rapport au prix.

Talishko a récemment changé de propriétaire, et nous sommes conscients qu’il reste des problèmes à résoudre suite à la gestion précédente. Nous travaillons dur pour améliorer la qualité de nos produits et services.

Si vous avez d’autres préoccupations ou si vous souhaitez discuter de votre expérience, n’hésitez pas à nous contacter. Nous voulons nous assurer que vous êtes satisfait de votre achat.

Merci pour votre compréhension,
L’équipe Talishko​

TALISHKO からの回答

2024年8月20日

Hello,

We sincerely apologize for the frustration and inconvenience you’ve experienced. Talishko recently came under new ownership, and we’re aware that there have been significant delays and communication issues that we are working hard to resolve.

It’s completely unacceptable that your order has not shipped yet and that your messages have gone unanswered. We take this very seriously and are committed to making things right.

Could you please provide us with your order details? We will prioritize your case and ensure that your order is shipped immediately or process a refund if that’s your preference.

We understand your frustration, and we’re here to help resolve this situation as quickly as possible.

Thank you for your patience,
The Talishko Team

TALISHKO からの回答

2024年8月20日

Hello,

We sincerely apologize for the delay and the disappointment this has caused. Talishko recently changed ownership, and we’re aware of ongoing issues with order fulfillment and communication that we are working hard to resolve.

It’s unacceptable that your premium delivery order has not yet been shipped, especially with your trip coming up. We understand how frustrating this must be, and we’re committed to making it right.

Could you please provide your order details so we can prioritize your shipment immediately? We will do everything we can to get your jacket to you in time for your trip.

Thank you for your understanding and patience during this transition period. We’re here to assist you.

Best regards,
The Talishko Team

TALISHKO からの回答

2024年8月20日

Bonjour,

Nous sommes désolés d’apprendre que la couleur de votre pantalon ne correspondait pas exactement à celle des photos, bien que vous aimiez la teinte reçue. Nous comprenons que la boutonnière non ouverte et la qualité générale ne soient pas à la hauteur de vos attentes, surtout par rapport au prix.

Talishko a récemment changé de propriétaire, et nous sommes conscients qu’il reste des problèmes à résoudre suite à la gestion précédente. Nous travaillons dur pour améliorer la qualité de nos produits et services.

Si vous avez d’autres préoccupations ou si vous souhaitez discuter de votre expérience, n’hésitez pas à nous contacter. Nous voulons nous assurer que vous êtes satisfait de votre achat.

Merci pour votre compréhension,
L’équipe Talishko​

TALISHKO からの回答

2024年4月3日

Dear Shaun,

Thank you for sharing your concerns with us regarding your order #TO2956. We're truly sorry to hear about your wait and understand how disappointing delays can be.

We want to assure you that your hoodie was dispatched on March 26th and is currently on its way to you. It has been in transit for 7 days, which is within our estimated delivery window of 6-12 days as mentioned on our website. This timeframe is a part of our commitment to transparency, ensuring you have accurate expectations from the start.

Seeing a 1-star rating is disheartening for us, especially knowing your order is progressing within the expected delivery period. We deeply value your satisfaction and aim to provide clear, honest information regarding shipping times to prevent any disappointments.

We appreciate your patience and believe your order will be with you shortly. Should you need further assistance or updates, we're here to help. Your feedback is crucial in our ongoing effort to enhance our service, and we hope to turn your experience around.

Warm regards,
The TALISHKO Team

TALISHKO からの回答

2026年8月30日

Thank you so much for updating your review, this means a lot to us! We're really sorry that delay happened under the brand's previous ownership, but we're glad our current team could step in and make it right for you. Comments like this are exactly what motivates us to keep improving. Thanks for your patience and for giving us the chance to fix it!

TALISHKO からの回答

2024年3月3日

Hi Laurie,

We're glad to hear you like our clothing range! We understand concerns about pricing and are committed to offering the best value for the quality we provide. To make your shopping experience even better, we've defined a special 20% discount for you. Please use the code "LAURIE20" at checkout for savings on your next purchase. We believe in making our unique styles accessible and hope this discount enhances your shopping experience with us.

Warm regards,
The TALISHKO Team

TALISHKO からの回答

2024年2月27日

Dear MA,

Thank you for your kind words and understanding! We're so glad to hear you're happy with the quality of our products. Mistakes happen, and we're always here to help our customers resolve any issues as smoothly and quickly as possible. Your satisfaction is our top priority, and hearing that you love TALISHKO makes all our efforts worthwhile. We appreciate your support and look forward to continuing to provide you with great products and service.

Best wishes,
The TALISHKO Team

TALISHKO からの回答

2024年2月22日

Dear Tania,

Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that your order arrived quicker than anticipated and that our customer service team was able to provide you with helpful and efficient solutions for the sizing issue. At TALISHKO, we pride ourselves on our commitment to customer satisfaction, from the quality of our products to the responsiveness of our support.

It's wonderful to know that you loved the quality of the jacket and were impressed by the fast communication from our team. Your positive feedback and intention to recommend us to your friends are the highest compliments we could hope for.

We're eagerly looking forward to serving you again and continuing to meet your expectations. Thank you for your trust in TALISHKO, and for spreading the word about your experience.

Warm regards,
Terra
TALISHKO Customer Support

TALISHKO からの回答

2024年2月19日

Dear Roy,

Thank you for sharing your positive experience with our customer service at TALISHKO! We are thrilled to hear that we could assist you promptly and efficiently with changing the size of your sweatshirt. Your satisfaction is our top priority, and we appreciate your kind words. If you have any more feedback or questions in the future, feel free to reach out. We look forward to serving you again! 🌟

Warm regards,
Terra
TALISHKO Customer Support

TALISHKO からの回答

2024年2月11日 に更新

Dear Elisa,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with your first purchase from TALISHKO and that you're loving the warmth and quality of your new coat.

It's fantastic to know that you're satisfied with your purchase and that you would consider ordering from us again in the future. We look forward to serving you again and providing you with more high-quality products that meet your expectations.

If you ever need assistance or have any questions, please feel free to reach out to our customer support team. We're here to help!

TALISHKO からの回答

2024年2月10日

Dear Yaiza,

Thank you for taking the time to share your feedback with us. We're delighted to hear that you're enjoying your Contrast Stitching Winter Coat from TALISHKO and that it's keeping you warm and comfortable during the winter days.

We apologize for any inconvenience caused by the lack of clarity regarding the shipment process. Your feedback regarding the communication during the shipping process is duly noted, and we'll strive to improve this aspect to ensure a smoother experience for our customers in the future.

Regarding the material quality and transparency, we appreciate your honest assessment. We take pride in the quality of our products and are constantly working to enhance our transparency. We'll certainly take your comments into consideration for future improvements, including providing more detailed information about materials and manufacturing processes.

It's fantastic to hear that despite the initial concerns, you're pleased with your purchase and finding the coat to be a valuable addition to your wardrobe. We're grateful for your support and hope to have the opportunity to serve you again in the future.

If you have any further questions or feedback, please don't hesitate to reach out to our customer support team. We're here to assist you in any way we can.

Warm regards,
Terra
TALISHKO Customer Support

TALISHKO からの回答

2024年1月27日

Dear Daisy,

Thank you for your incredible support and loyalty! We're thrilled to hear that you absolutely love TALISHKO and find our hoodies to be of the best quality and style. We deeply value your patronage and are grateful for your ongoing trust in our brand. We're delighted that our customer support team could assist you promptly with the sizing issue, ensuring you get the perfect fit. Your satisfaction is paramount to us, and we're committed to delivering exceptional service at every step.

Thank you for being a valued member of the TALISHKO community, and we look forward to continuing to exceed your expectations!

TALISHKO からの回答

2024年1月27日

Dear George,

Thank you so much for sharing your experience with us! We're thrilled to hear that you're enjoying the two jackets you received from us. It's fantastic to know that they're not only comfortable but also meet your style expectations. We apologize for the hiccup with the delivery of one of the jackets, but we're glad our customer service team could swiftly resolve the issue for you. Your satisfaction means everything to us, and we're committed to providing top-notch quality and service.

Thank you for choosing TALISHKO, and we look forward to serving you again soon!

TALISHKO からの回答

2024年1月27日

Dear Paula,

Thank you for giving us the opportunity to serve you! We understand the apprehension that can come with trying a new company, and we're thrilled that your first experience with TALISHKO was a positive one. It's wonderful to hear that the coat you purchased for your granddaughter exceeded your expectations in terms of quality. We strive to provide clear and timely communication to ensure a seamless shopping experience for our customers, and we're delighted that you found our communication top-notch. Your satisfaction is our priority, and we appreciate your trust in us.

Thank you for choosing TALISHKO, and we hope to have the pleasure of serving you again in the future!

TALISHKO からの回答

2024年1月27日

Dear ilomilo,

Thank you for sharing your unboxing experience with us! We're thrilled to hear that you found happiness in our streetwear magic. It's fantastic to know that the quality and design of our products left a lasting impression on you. We take pride in providing products that exceed expectations and are thrilled that we could address your inquiry promptly and to your satisfaction. Your happiness is our priority, and we're grateful for your kind words and support.

Thank you for choosing TALISHKO, and we can't wait to bring more joy to your wardrobe in the future! 🌟

TALISHKO からの回答

2024年2月13日 に更新

Dear Anne,

We're truly sorry to hear about your disappointing experience. Your satisfaction is of utmost importance to us, and it's disheartening to learn that we fell short of meeting your expectations. We apologize for the inconvenience caused by the delay in delivery and the sizing issue with the sweater you ordered for your daughter.

Our customer service team strives to address all concerns promptly and efficiently, and we sincerely apologize for the lack of response to your return request. This is not the level of service we aim to provide, and we understand your frustration.

We value your feedback and take your concerns seriously. Rest assured, we're actively investigating this matter to ensure that such lapses in communication do not occur in the future.

Please reach out to us directly at info@talishko.com so we can assist you with your return and resolve this issue to your satisfaction. We truly appreciate your patience and understanding, and we hope to regain your trust in our brand.

Thank you for bringing this to our attention, and we apologize once again for any inconvenience caused.