Taskrabbit Delivery (formally Dolly)レビュー 

Arrived on time with no bumps or bruises!

Mike is quick and good. I highly recommend Mike.

The helper you sent did an excellent job picking up, delivering and unloading our precious cargo.

The movers were on time, friendly, professional & efficient. I will use Dolly. Com again.

My delivery was scheduled for Sunday 6/17. It kept getting canceled. Then rescheduled. Didn't get my delivery until 6/19. Once it got pick up. Everything was fine. The delivery team was GREAT.

Communication was great from the driver to confirm delivery. Price was fair for the distance. Product arrived without worry.

Marc C delivered my product exactly as was specified and in perfect shape. I highly recommend him.

This was horrible service. I paid for rapid delivery and they kept making excuses for delivering late and every excuse was just another lie on top of the previous lie. Very very disappointing. Please beware.

Delivery driver was on time and friendly and helpful.

workers knew just what to do. they were very neat and worked quickly

Easy and saved my life as IKEA was closing.

Liked the delivery person. Very professional and nice. It was extremely rude of Dolly to send me so many messages telling me to tip him. We always tip and that totally offended us. Tipping is gratitude for a job well done and should never be asked for especially by management!

This was my first time to use Dolly/task rabbit . I ordered labor only 2 people for 2 hours . I did not have many items 2 beds 2 dressers 1 cedar chest a futon and 1 aquarium. I was surprised when 1 guy,what looked like his wife and daughter showed up . I did not have many items bet they were heavy items . Once that 2 hour was up they were done . Even though I still had 3 items remaining upstairs that needed to be moved. I don't think 2 small girls make 1 strong man . I think they could have finished otherwise
For $269.00 I expected more .

Well organized system, so it was easy to schedule the delivery.

Amazing service, guy was very kind and did the job well, he dropped some of my boxes but otherwise everything was fine!

The delivery was correct and on time.

I am submitting feedback regarding a highly frustrating, stressful, and unprofessional experience with a moving Tasker team. To clarify and be entirely fair, I was responsible for packing my own belongings, and the Taskers were only hired to load and transport the items. However, their execution, handling, and total lack of organization were completely unacceptable for the $600 rate I paid. It felt as though they were moving heavy palette boxes for a factory or a warehouse, rather than handling a client's personal belongings.
Initially, the lead mover was just nonchalant, so I assumed it was his personality. Because they arrived in a very large truck and I was still finishing up smaller items, I asked if they could load the large furniture first. The lead mover pushed back on taking the larger items first, claiming they had a "process" and needed to take the smaller boxes instead. Unfortunately, his "process" resulted in complete chaos. My anxiety grew when I saw how recklessly things were crammed into the elevator (can provide a photo). When they opened the truck at the storage unit (can provide a photo), I was extremely upset. They had not utilized any basic loading logic, and they immediately tried to shove boxes into the unit before unloading the heavy furniture.
The execution of this move showed a complete lack of professionalism and standard moving protocols. It quickly became clear that the helper had absolutely no moving experience, and while he showed effort and kindness, he simply did not know what he was doing, which left the lead mover doing most of the heavy lifting alone. Because he was working by himself, the lead mover insisted on moving my heavy sofa and TV entirely alone. Instead of guiding his helper or placing my furniture onto a dolly, he was setting my items directly onto the dirty ground on their sides and backs. When I asked how the sofa should be stored, they claimed flipping it completely on its side and end was the best way (can provide photos).
When I finally spoke up and asked the lead mover to please use caution and get help, his reaction was completely out of line. He became defensive, scrunched up his face, and combatively stated, "Why do I have to get help if I can carry it myself? I didn't break anything." The entire point of paying for a professional service is to use caution so that things do not get broken in the first place. Defending careless handling by saying nothing has broken yet is entirely unprofessional.
While the items were physically moved, the quality of service fell drastically below TaskRabbit’s professional standards. I paid a premium rate for a skilled, two-man moving team. Instead, I received one completely untrained helper and one combative lead mover who treated my personal property like warehouse freight and refused to use standard safety protocols. Because of this severe lack of quality and professionalism, I am formally requesting a partial refund for this task. Thank you, and I look forward to your response regarding this matter.

I am willing provide pictures as well.