It was hard to decide what rating to give, since the meals themselves are very good. There’s a good range, the nutrition is on point and they taste great. If the customer service and packaging... もっと見る
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I have tried ready made meals before and been disappointed with them. So its a great surprise to finally find a company who provide high quality food. The food is simple to prepare and the taste is of... もっと見る
企業が回答しました
I have used Gousto, Hello Fresh and Prep Kitchen for extended periods over the past few years but am so happy I finally found Tastily. It is in a league of its own with meals that not only look and ta... もっと見る
企業が回答しました
A great variety of chef-designed meals, nutritionally balanced and prepared with care. Packaging is sustainable and travels well, food is chilled and lasts as long as it should. Website is efficient a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tastily is a subscription-based meal delivery service showing that nutritious and sustainable food can be convenient, and delicious too.
連絡先
Unit 8 Coopers Place Business Park, GU8 5SZ, Wormley, 英国
- 020 4530 8336
- hello@tasily.co.uk
- tastily.co.uk
3.9
ほぼ満足
286件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Tastily からの回答
Hey Paul,
Thanks for sharing! We are glad you are enjoying the food and look forward to cooking for you more :)
all the best,
Frankie
Excellent product
I am relatively new to Tastily and can fully agree with the other 5 star reviews.
We have found the ordering / subscription service super easy to use.
The meals we have tried have all been really delicious and well balanced.
Highly recommend.
2022年1月9日
自発的なレビュー
Tastily からの回答
Hi Philip!
Thanks for sharing your experience with our service, really glad to hear that you are enjoying the food - we're excited to keep cooking for you! :)
all the best,
Frankie
I can only concur with an earlier…
I can only concur with an earlier review. I have thoroughly enjoyed the food. Tasty, wholesome and very filling. Such a good price too. I’m also much more regular than normal. Thank you Tastily!
2022年1月7日
自発的なレビュー
Tastily からの回答
Hi Russel,
Thank you so much for sharing your Tastily experience! Taste is our top priority so very pleased to hear that you are enjoying to food and that it is improving your health!
We are looking forward to keep serving you delicious meals :)
Frankie
Lack of variety, not "tastily", wasteful
Lack of variety, food not really "tastily" sometimes.
It would also be good if we can return the packaging so it can be reused.
2022年1月7日
Tastily からの回答
Hi Ionela, I'm sorry to hear the food did not live up to your expectations, one of our customer care team will be in touch to see if we can get some more detailed feedback on what meals you didn't enjoy to see if there's anything we can do to redevelop them.
We do update our menu every week with 2 new dishes but we would also be keen to hear what more we can do to keep the meals varied.
At the moment our London customers are able to return their packaging with the courier we have within the M25. We are working with DPD to set up a returns scheme for all of our customers across the UK but for the time being all of our packaging can be recycled at home.
I definitely do not recommend them,
I definitely do not recommend them,
their tricky subscription system is awful, basically forces you to stay with them.
You're not even aware that you're already subscribed, and another order comes and charges your bank account, what's not to like?
after that when you wrap your head around how it works it's stil extremely far from user friendly, I have no doubts that it is done on purpose, to FORCE the customers to be stuck with them.
2022年1月3日
自発的なレビュー
Tastily からの回答
Hi Filip,
Happy New Year! We're very sorry to hear you've had issues with our system.
I understand our CEO has been in touch to help resolve your account as it's definitely not our aim or intention to force customers to be stuck with us through the design of our website.
We rely on the quality of our food and also if any issues do arise our Customer Service team are on hand to help!! I hope we can resolve the issues you have been having, and we look forward to hopefully cooking for you again.
Anthony
The food is a lot better than the likes…10/10
The food is a lot better than the likes of muscle food which is what I use to order, they are a bit more pricey but you cannot compromise on taste and flavour
2021年12月24日
Tastily からの回答
Hi Aaron! Thanks for sharing, great to hear your feedback and glad to hear that you are enjoying the food!! Have a happy new year! :)
thanks,
Frankie
Great food!
The food is delicious and the portions are quite enough, for me at least 😋. There are plenty variety of options for vegans like me whit a bit of fish, i can't help it 🙄. I'm happy whit it the customer service, very helpful and very fast! Every week i see is new food so that's so great. Keep the great job 👍👏
Thank you to all the chef's and staff.
Merry Christmas and Happy Holidays, everyone!
2021年12月24日
Tastily からの回答
Hi Razvan! Thanks for sharing your experience - we are very glad to hear that you are enjoying the food & our service in general! Happy New Year from all of us at Tastily! :)
Food is great
Food is great. I look forward to coming home to a healthy meal that makes me feel better. Only downside is the delivery. The box is open on arrival because the tape is inadequate. But I would recommend the food to anyone that can afford it.
2021年12月17日
Tastily からの回答
Hey Lucy!
Great to hear that you are enjoying the meals, thanks for letting us know we love to hear it! :)
thanks,
Frankie
For me Tastily is a God send
For me Tastily is a God send. I have fallen out of love with cooking and find that your prepacked meals are tasty, spicy and have the right amount in them.
2021年12月3日
Tastily からの回答
Hi Maggie,
Really pleased to hear that your enjoying our the meals and still managing to eat healthily without cooking stress!
all the best,
Frankie
You cannot save time, but you can spend time differently
I personally don't enjoy standing in front of the cooker every night so tastily has been a life saver. Quality nutritious meals, ready in a flash. So many great choices for me as a vegetarian too!
2021年11月25日
自発的なレビュー
Tastily からの回答
Hey Jake,
I'm really glad to hear that the meals are a convenient and tasty option for you. The veggie choices are constantly growing so I hope you continue to enjoy them well into the future :)
Thanks!
Mert
Tasty without foul consequences.
Game changer. As is often divulged to me by my partner, I have been known to produce rather fetid smells as a result of my IBS. These meals have enabled me to go odour-free for the first time in years, and cultivate firm, painless stools. The meals taste superb as well!
2021年11月9日
自発的なレビュー
Tastily からの回答
Hey Richard,
I'm glad to hear the meals have helped out with your IBS and I hope you continue to enjoy the meals!
Thanks,
Mert
Tastily からの回答
Sorry to hear you’ve had a bad experience with the meals. We have processes in place where its not possible for expired meals to br sent out so we would be keen to understand more about your complaint. As your account name isn’t visible could you could please message hello@tastily.co.uk and one of our customer service team will do everything they can to help and rectify the issue. Thanks and have a great weekend
Very good service, the downside is the portion size vs price
Shipping: excellent
customer service: very good
Convenience: very high,
Food taste: Good (for a pre-made meal)
Portion size: bad
Price: average (expensive for default portion side)
2021年11月4日
自発的なレビュー
Tastily からの回答
Hey Oswaldo,
Thanks so much for the 4 star review! I'm glad to hear you enjoyed the food and that our service is convenient and easy to use for you!
As for the portion size - as we grow we're constantly developing and changing things to keep improving as a service and really appreciate your feedback as it helps us define issues that we can look to iron out in the future in hopes of providing the best service for our customers!
Thanks!
Mert
Tasty + Healthy!!
Been ordering some frozen/prepared meals from various companies - Tastily is the best so far! My husband & I are complete foodies and we know when a proper good meal comes around. It’s a pity some people who reviewed here have had poor experiences. I will definitely be ordering again: Excellent menu with nice variety (we don’t consume beef), warm customer service, easy to order, good safe packaging, HEALTHY + TASTY! Please keep this up Tastily! Tq
2021年10月15日
自発的なレビュー
Tastily からの回答
Hey!
As a company full of foodies, we know how much it means to us when we have a good meal, so we're really glad to hear that you've had that experience with Tastily.
I hope you're enjoying the new meals on the menu and glad that you've enjoyed the service overall so far.
Thanks
Mert
Tastily からの回答
Hey!
Thanks so much for your kind words, it really means a lot :)
I hope you continue to enjoy our meals and stay with us as we grow, hopefully we can be better than perfect. That's the aim!
Thanks,
Mert
Excellent flexible service and fast…
Excellent flexible service and fast delivery to accommodate our last minute needs. Well balanced meals and my 16 year old totally enjoyed them. Will definitely order again!
2021年10月11日
自発的なレビュー
Tastily からの回答
Hey Tanya,
So happy to hear that the service is working out for you and your 16 year old, having good food at short notice isn't always as easy as it needs to be and I'm glad we're helping out where we can!
Thanks,
Mert
Great
Great, tasty food and really great customer service! Would definitely recommend!
2021年10月8日
自発的なレビュー
Tastily からの回答
Hey Sanaya,
It's great to hear you enjoyed the food and that our customer service was up to scratch! We're always aiming to provide the best service for our customers so your feedback is greatly appreciated.
Thanks,
Mert
Your new nutritionally balanced fridge staple!
Erm hello, this food is awesome!
I have tried many prepared food companies and this one I ordered rather expecting food jammed with carbs to fill the plate, hardly any veg like all the others. It was quite the contrary! These are my first thoughts:
Big regular portion 370g (I divide into 2)
Good balance of veg meat and carbs
Taste delicious
Nutrition values easy to process
Would buy again in a heartbeat!
I had bariatric surgery 9 months ago so it’s really important I have access to a balanced meal as cooking can be a chore for one. I was getting lazy and opting for easier low nutrition foods when I was busy and couldn’t cook. Now I have a go to fridge staple I can rely on to keep me full but nutritiously balanced.
So glad I took the plunge. I will be ordering again soon. Thanks Tastily!
2021年10月7日
自発的なレビュー
Tastily からの回答
Hi Hayley,
Thanks so much for your kind words on Tastily, I'll be sure to let the kitchen know! I hope you recovered well from the surgery and it's really great to hear that the meals helped you maintain good nutrition throughout the process, which I'm sure wasn't an easy one by any means.
Thanks again!
Mert
Really poor experience.
Really poor experience.
First order arrived fine with no problems.
One week later, our 2nd order sent the wrong meals, I exchanged emails with Will, he refunded the mistake and committed to sending the right order.
Sadly the replacement order was not the correct number of meals, I paused my account and tried to get hold of Will with no reply.
I cancelled my subscription on Wednesday and another box was billed and arrived in Saturday after cancellation? Most of the food now not with a shelf life that will last for the available days to eat them. The meals are now in the bin.
I have chased Will for a resolution and been repeatedly ignored.
Avoid this service unless you want the wrong meals and issue upon issues with delivery!
2021年10月6日
Tastily からの回答
Hi Carl, we are incredibly sorry about your experience and the issues faced. I have got back to you by email explaining how this happened through a mix up our end with communications and accidental use of personal email rather than the customer service account. I hope we can rectify the situation for you, a refund has already been processed.
Apologies again.
Amazing quality product and the service…
Amazing quality product and the service has been phenomenal. I've tried many other boxes and this is by far my favourite for ready made food
2021年10月5日
自発的なレビュー
Tastily からの回答
Hi Nathan,
Thanks so much for leaving a review and for your really nice comments!
Thanks,
Mert
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