Taxfix UK (formerly TaxScouts) ロゎ
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Taxfix UK (formerly TaxScouts) レビュヌ 

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TrustScore 5段階評䟡の4.5

4.7

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5぀星のうち5の評䟡

Quick, easy and efficient service. I was already well prepared with what I needed and my tax situation is simple. I got the impression that there would have been support if I'd needed it, but I have n... もっず芋る

5぀星のうち5の評䟡

have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always re... もっず芋る

5぀星のうち5の評䟡

I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... もっず芋る

5぀星のうち5の評䟡

This was my first time doing my self assessment - and I have a few revenue streams so it wasn't an easy one. It had been causing me a lot of anxiety and I honestly couldn't have wished for a better ex... もっず芋る

䌁業情報

圓該䌁業による蚘述

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.

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4.7

優良

TrustScore 5段階評䟡の4.5

7326件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(7,326)

過去12か月のレビュヌ数: 1,038件

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5぀星のうち5の評䟡

Quick and efficient

Quick, easy and efficient service. I was already well prepared with what I needed and my tax situation is simple. I got the impression that there would have been support if I'd needed it, but I have no actual experience of this.

2026幎6月29日
5぀星のうち1の評䟡

Appalling communication

I decided to use Taxfix for my tax return based on their great TrustPilot reviews, notably for their efficiency and quick turnaround. I submitted all the documents needed on 17/05 and received a notification that the tax return was started on 18/05. Having no news, I chased the accountant assigned to my case on 09/06 and received the response that the tax return would be ready "soon". I chased again on 02/07, and this time, no reply, but my tax return was made available on 03/07. I went back the same day and asked questions to the accountant and have not received an answer to this day, 18/07. Instead, I have received 3 automated reminders that my tax return is ready to approve. Based on the reviews, I never expected to have such a poor experience in terms of communication especially with a subject as sensitive as taxes. Very disappointing.

2026幎7月18日
自発的なレビュヌ
Taxfix UK (formerly TaxScouts) ロゎ

Taxfix UK (formerly TaxScouts) からの回答

Hi Camille,

Thank you for taking the time to share your feedback. We're really sorry to hear about your experience and appreciate you bringing it to our attention.

We understand how important clear and timely communication is, especially when dealing with tax matters. We're sorry that you experienced delays in receiving responses to your questions. We also understand how frustrating it must have been to receive automated reminders while you were still waiting for support. This isn't the level of service we aim to provide.

We'd like the opportunity to look into this for you and make sure your concerns are properly addressed. Please email us at support@taxfix.com using your registered email address, and a member of our team will personally review your case and get back to you as soon as possible.

We're sorry again for the inconvenience, and we genuinely appreciate you sharing your experience.

We look forward to hearing from you.

Kind regards,
The Taxfix Team

5぀星のうち5の評䟡

Great company for tax returns

have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always responds quickly and answers all my questions. Highly recommend.

2026幎7月14日
5぀星のうち1の評䟡

Very shit-Shit

2026幎4月22日
Taxfix UK (formerly TaxScouts) ロゎ

Taxfix UK (formerly TaxScouts) からの回答

Hi Stuart Davies,

Thank you for taking the time to leave your feedback. We are very sorry to hear that you had such a negative experience with our service.

This is certainly not the standard we aim to provide, and we sincerely apologise that we fell short of your expectations. Our goal is to make the tax filing process as simple and stress free as possible, and we regret that this was not the case for you.

We would appreciate the opportunity to understand more about what happened. If you are open to it, please contact our team at support@taxfix.com with the email address you used to register. This will allow us to look into your case personally and see how we can help.

Once again, we are truly sorry for your experience. We value your feedback as it is essential in helping us to improve.

Best regards,
Taxfix

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