Taxfix UK (formerly TaxScouts) レビュー 

7,331
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I love this service. It’s quick and easy, if you need help it’s there! All steps and processes are self explanatory and it’s so easy to navigate the app. You can pick up where you left off, you do... もっと見る

5つ星のうち5の評価

Quick, easy and efficient service. I was already well prepared with what I needed and my tax situation is simple. I got the impression that there would have been support if I'd needed it, but I have n... もっと見る

5つ星のうち5の評価

have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always re... もっと見る

5つ星のうち5の評価

I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... もっと見る

企業情報

当該企業による記述

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

7331件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(7,331)

過去12か月のレビュー数: 1,044

レビューを書く
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5つ星のうち5の評価

Taxfix as always

Taxfix as always, have been very helpful with myself assessment taxes. This the second year that Ms Suzanne Booty has done my taxes with professionalism and efficiency.
Very happy thank you.

2026年6月23日
5つ星のうち5の評価

Lilian Skinner prepared my Self assessment.

Lilian Skinner prepared my Self Assessment tax return, which was quite complex due to some specific personal circumstances. Throughout the process, she was patient, and knowledgeable - She took the time to explain everything clearly, outlining each step I needed to follow and ensuring I understood the process. Her expertise and attention to detail gave me complete confidence that everything was being handled correctly and I would highly recommend Lilian to anyone looking for reliable and supportive tax advice.

2026年1月15日
自発的なレビュー
5つ星のうち2の評価

Accountant was very slow to prepare self assessment.

Accountant was very slow at processing my document, preparing the tax return and answering my questions. Tax fix promise to answer within 48 hours - my accountant took over a week (and that was with me prompting and sending multiple emails to both taxfix and the personal accountant). Wouldn't use again.

2026年5月1日
自発的なレビュー
Taxfix UK (formerly TaxScouts) ロゴ

Taxfix UK (formerly TaxScouts) からの回答

Hi Rachel,

Thank you for taking the time to share your feedback. We are truly sorry to hear about the delays you experienced with your self assessment service.

We understand how frustrating it is when communication is slow, and we sincerely apologise that the service you received did not meet the 48 hour response time we aim for. Having to send multiple prompts for an update is not the efficient and supportive experience we want for our customers, and we regret that we fell short in your case.

This is not the standard of service we strive to provide, and we appreciate you bringing this to our attention. If you would be willing, we would like the opportunity to look into this further. Please contact us at support@taxfix.com with your registered email address so a member of our team can review your case personally.

Once again, we are very sorry for the frustration this caused. Your feedback is invaluable as it helps us to improve.

Best regards,
Taxfix

5つ星のうち1の評価

Good until it is isn't

Have used Taxfix (formerly Tax scouts ) for the last 3 years and never any issues until my most recent tax return. Lisa, my accountant, seemed satisfied at the time to use the requested information sent to her to calculate my tax return which ultimately resulted in a rebate. HMRC, having then recalculated the claim sent by Lisa, requested the money back, charged the actual tax due and slapped a late fee on for good measure! (even though my return was filed on time). Lisa's response? Abdicate any responsibility whatsoever, draw my attention to the Taxfix terms and conditions, including my responsibility to check the information, and then blame me for sending her the 'wrong' information in the first place! I'm sure their are some good ones in there but i'll be looking elsewhere next time.

2026年6月21日
自発的なレビュー
Taxfix UK (formerly TaxScouts) ロゴ

Taxfix UK (formerly TaxScouts) からの回答

Hi,

Thank you for taking the time to leave a review. We’re sincerely sorry to hear about your recent experience and understand how frustrating and stressful this situation must have been, especially after having used our service without issue in previous years.

Please be assured that we take feedback like this very seriously. We have already arranged for your return to undergo a full secondary review as a priority so that the matter can be investigated thoroughly. You will receive an update and outcome from this review shortly.

We sincerely apologise for the inconvenience and disappointment caused. If you have any additional questions or would like to share any further information with us directly, please don’t hesitate to contact our support team at support@taxfix.com and we will be happy to assist further.

Kind regards,
Taxfix

5つ星のうち5の評価

Professional, quick and supportive

I worked with Rhian on my first tax return. I was extremely clueless as to what documents were needed, but the website has guided me through the process.
Once the initial documents were submitted and I started working with Rhian, I was worried that my lack of knowledge would be an inconvenience, however, Rhian made me feel at ease and answered my questions professionally, clearly and super quick! She guided me through all the steps and completed all her parts so quickly.
The service had exceeded my expectations and I would recommend it to anyone, I will be returning next year!

2026年6月10日
5つ星のうち5の評価

Kinjal Kotak

Kinjal Kotak
Was very kind and curtious and kind and polite and very efficient and professional,everything was perfect from start to finish will definitely be using again

2026年6月10日

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