While the time difference made for less than speedy (by American standards) response time, once they began responding they tried to do everything they could to resolve my issue and did resolve that is... ãã£ãšèŠã
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While the time difference made for less than speedy (by American standards) response time, once they began responding they tried to do everything they could to resolve my issue and did resolve that is... ãã£ãšèŠã
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I absolutely love these shoesâthe color is amazing, and the finishing is excellent. The quality really stands out, and Iâm very happy with my purchase. I will definitely be buying from you again.... ãã£ãšèŠã
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I have bought four pairs of footwear from Thomas Bird (3 x shoes, 1 x boots). The quality is always first class, as is the shopping experience including communications and delivery. They are now alw... ãã£ãšèŠã
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Shoes: beautiful, exactly as pictured. Compliments abound. I could not find shoes of comparable quality anywhere in my city (Vancouver Canada) Customer service: incredible. Talked to me for twe... ãã£ãšèŠã
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Looking for shoes that are a little different? More style, better colours, beautiful quality, and amazing value? All Italian made? Welcome to Thomas Bird. Browse our collections of wholecuts, oxfords, brogues, monk straps, loafers and chelsea boots.
Carousel Way, Riverside, NN3 9HG, Northampton, è±åœ
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The ease of the purchase, on time shipping, and the quality of the shoe made this a truly great experience.

Thomas Bird London ããã®åç
Too strict of a return policy. Unclear and unrealistic expectations
I literally took TWO steps on the to try it out. And it instantly scuffed, which means I can't return it, which means I wasted hundreds of dollars for nothing.

Thomas Bird London ããã®åç
The shoes are lovely and the customer support and after sales follow up are superb

Thomas Bird London ããã®åç
While the time difference made for less than speedy (by American standards) response time, once they began responding they tried to do everything they could to resolve my issue and did resolve that issue. Now me paying for shipping the second time wasnt optimal, but in the end was okay. Never use USPS for something this expensive THOMAS BIRD LONDON!!

Thomas Bird London ããã®åç

Thomas Bird London ããã®åç
I absolutely love these shoesâthe color is amazing, and the finishing is excellent. The quality really stands out, and Iâm very happy with my purchase. I will definitely be buying from you again.
Shipping was good, not great, but acceptable overall.
I purchased the blue Oxford, and Iâm now interested in the olive color in size US 9. Please let me know when it becomes available.

Thomas Bird London ããã®åç
Shoes were as described and great customer service regarding a size return.

Thomas Bird London ããã®åç
I bought a blue pair of Chelsea boots with a blue belt. I also bought a black pair of Chelsea's and accidentally bought another blue belt. And I was contacted and asked was I sure I wanted a blue belt instead of a black belt that helped me tremendously forgetting a black belt with black boots.

Thomas Bird London ããã®åç
Absolute flawless quality! if these are the last pair of shoes ever I own, I will be happy!

Thomas Bird London ããã®åç
Creating an online Retail experience that feels like the best of more traditional shopping in store is very difficult to achieve in the more luxury end but TB have managed to achieve exactly that. From the website browsing, through ordering to delivery & then the product itself was first class.

Thomas Bird London ããã®åç
The quality product. The communication with the store staff as it related to the delivery of the product. I give the staff & product a 5 gold star rating. Birmingham Alabama

Thomas Bird London ããã®åç
Lovely boots! Very well made. Love the vintage look of the wing tip.
Shipping times were prompt. And communication from the staff about exchanging for a different size was easy.

Thomas Bird London ããã®åç
I have bought four pairs of footwear from Thomas Bird (3 x shoes, 1 x boots). The quality is always first class, as is the shopping experience including communications and delivery. They are now always my first option for new shoes or boots. Thanks Thomas Bird!

Thomas Bird London ããã®åç
The service is second to none. Ann communicates in a very professional manner. I love dealing with this company.

Thomas Bird London ããã®åç
Serious craftsmanship and timeless style. Sean Connery in Goldfinger stuff.

Thomas Bird London ããã®åç
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