Initially there was a packing mistake with me being sent the complete wrong item. Just a regular human mistake which is common across any business, so i was not overly annoyed. The reason i am still r... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First time ordering from this company. Ordered on the Monday, arrived on Wednesday all well packaged. Great sampler selection available. Couple of the ones must have been out of stock so company... もっと見る
企業が回答しました
I had expected delivery next day by DHL. The order was sent by royal Mail who proved as suspected to be totally unreliable. Meaning delivery took 4 days and we need to collect from their offices!
企業が回答しました
Given my recent concerns over shipping from the EU, I was hankering for a Nicaraguan gordo. Being the only UK retailer I'd found to fulfil my needs, I took a chance on a new venture. Boy, did... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Cigar Holder is a professionally managed cigar shop, manufacturer, and supplier of handmade leather goods such as cigar leather cases and holders. We pride ourselves on product quality and strong customer service.
連絡先
Landmark House, 1 The Broadway, IG10 2FA, Loughton, 英国
- 07932760924
- contact@tchcigars.com
- tchcigars.com
4.7
優良
376件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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The Cigar Holder Ltd. からの回答
Dear Ed
Thank you for your review, it is much appreciated! :)
Hope to hear from you again soon.
Kind regards
The Cigar Holder Team
The Cigar Holder Ltd. からの回答
Dear Mr. Turcanu
Thank you for your review, it is much appreciated! :)
Hope to hear from you again soon.
Kind regards
The Cigar Holder Team
The Cigar Holder Ltd. からの回答
Hello Darren
Thank you for your review, it is much appreciated! We hope to hear from you again soon.
Best Wishes
Nico
The Cigar Holder Ltd. からの回答
Hello Munir
Thank you for your review, it is much appreciated! We hope to hear from you again soon.
Best Wishes
Nico
Excellent service from the Staff…
Excellent service from the Staff delivered within 1 hour after I made my order what excellent customer service. I would highly recommend this shop, and it was Christmas eve aswell thats how shops used to offer customer service absolute pleasure to buy something from someone who knows how to treat your customers
Pete
2021年12月31日
The Cigar Holder Ltd. からの回答
Dear Pam
Thank you for your review, it is much appreciated! We hope to hear from you again soon.
Best Wishes
Nico
Great service
2021年12月28日
The Cigar Holder Ltd. からの回答
Hello Joe
Many thanks for your order and lovely review!
Best Wishes
Raz
Amazing cigars always first rate!
2021年12月24日
The Cigar Holder Ltd. からの回答
Many thanks Matthew!
Best Wishes
Raz
Excellent service and products - highly recommended
Excellent service and products. I buy a lot of cigars and accessories and can honestly say Raz is one of the best in the business and a great guy too.
Never had any issues and always a pleasure to do business.
2021年12月15日
The Cigar Holder Ltd. からの回答
Hi Steven
Thank you for your lovey review!
Best
Raz
The Cigar Holder Ltd. からの回答
Dear Aftab
Thank you for your review and your repeated orders!
Best Wishes
Raz
everything works out well
2021年12月10日
The Cigar Holder Ltd. からの回答
Dear Felix
Thank you for your review, it is much appreciated! We hope to hear from you again soon.
Best Wishes
Raz
The Cigar Holder Ltd. からの回答
Dear Oprea
Thank you for your review, it is much appreciated! We hope to hear from you again soon.
Best Wishes
Raz
The team and website are trustworthy.
The team and website are trustworthy.
This is my second purchase.
They do deliver to Saudi Arabia
2021年12月2日
The Cigar Holder Ltd. からの回答
Dear Bu Yara
Thank you for your review, it is much appreciated! We hope to hear from you again soon.
Best Wishes
Nico
The Cigar Holder Ltd. からの回答
Dear Scott
Thank you for your review, it is much appreciated! We hope to hear from you again soon.
Kind regards
Nico
I order every week and I'm always happy…
I order every week and I'm always happy and like I said customer service is top noch
2021年11月12日
The Cigar Holder Ltd. からの回答
Dear Stelios
Thank you and much apprecited!
See you soon.
Kind regards
Raz
Super speedy delivery
Super speedy delivery and great gift.
Good communication - highly recommend
2021年11月11日
The Cigar Holder Ltd. からの回答
Dear Diana
Thank you so much for your order and lovely review.
Kind regards
Nico
Great service and prompt delivery
2021年11月8日
The Cigar Holder Ltd. からの回答
Dear Kerr
Thank you for your order and lovely review.
Kind regards
Nico
Good service
Good service, friendly advice, very good quality cigars you won't be disappointed and you will not beat the delivery service wow...💥
2021年11月6日
The Cigar Holder Ltd. からの回答
Dear Roger
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Kind regards
Raz
Always a pleasure dealing with TCH…
Always a pleasure dealing with TCH never disappointed and has always been more than helpful at any point. Love the service and products.
2021年10月10日
The Cigar Holder Ltd. からの回答
Dear I.N.
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Kind regards
Raz
Great experience with The Cigar Holder.
Great experience with The Cigar Holder.
I am relatively new to the cigar world and needed some advice on what to purchase.
The proprietor took the time to ask me various questions in order to gage what cigar would be ideal. The suggestion he made was perfect! I'll absolutely be buying again from TCH and recommend to everyone.
2021年10月9日
自発的なレビュー
The Cigar Holder Ltd. からの回答
Dear Tommy
We can't thank you enough for the kind words about our service!
Best Wishes
Raz
Top-notch service from a top-notch cigar merchant in London
In the months since I started ordering from TCH London, the experience has been impeccable. If any cigar I've ordered has not been in stock, or any cigar arrived not in peak condition, the replacement has been delivered promptly and personally by Raz the proprietor.
In my nine years of smoking cigars, I've never had such fantastic service from a cigar merchant (and I have had dealings with a number of them, both on these shores and internationally), and I would recommend TCH London unreservedly to any cigar lover.
2021年10月2日
The Cigar Holder Ltd. からの回答
Dear Ian
Thank you so much for your repeated orders and lovely review.
Best Wishes
Raz
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