Teabox レビュー 386

TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The tea is amazing! Its so fresh like its not your regular tea for sure. After effect of drinking the turmeric ginger tulsi is that its super calming and fires up your digestive system real quick.... もっと見る

企業が回答しました

5つ星のうち5の評価

TEN Unique flavours! I loved all ten flavours and so did my friends who I invited over. They are also Green Tea lovers. My Accuchek also showed me a distinct decline in my blood sugar levels, both bef... もっと見る

5つ星のうち4の評価

Got my latest order of a mix of spring summer & fall Darjeelings on a nice sale, so that always helps. The order was carefully and accurately packed and arrived safely, however there was a pretty good... もっと見る

企業が回答しました

5つ星のうち4の評価

A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - i... もっと見る

企業が回答しました

企業情報

  1. 茶専門店
  2. 茶輸出業者

当該企業による記述

WE HAVE INDIA'S FIRST 100% TRANSPARENT PROCUREMENT TEA PROCESS We have devised a unique tea-sourcing process. We work with the iconic tea gardens of India, and we procure teas within 24 to 48 hours of sampling and keep them under 3-4% moisture levels. Next, we hand sort and clean the whole leaves for impurities, before we vacuum pack and store them in a controlled dehumidified environment. This guarantees their freshness. TEABOX CONNECTS TEA TO PEOPLE. Not to distributors. Not to resellers. But to tea drinkers. Uniting the richest flavors of the finest teas with the curious, the cultivated, and the adventurous, all over the world. The freshest tea you’ve ever tasted, from crop to cup. There is simply no simpler way to experience the wonderful complexity of tea.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

386件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 66%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

No going back!

No going back! Seriously mesmerising teas and aromas...tuck in, sip and close your eyes!

2026年5月7日
自発的なレビュー
Teabox ロゴ

Teabox からの回答

Thank you so much for such a wonderful review! 😊

“No going back!” is truly the kind of feedback that makes our day. We’re absolutely delighted to know that you’re enjoying the mesmerizing teas and aromas. Your description beautifully captures the Teabox experience!

Here’s to many more relaxing moments filled with delightful sips and soothing aromas

5つ星のうち1の評価
Teabox ロゴ

Teabox からの回答

Hi Dean,

I’m really sorry for the concern this has caused and completely understand how frustrating this must be.

As per the tracking details, the shipment is marked as delivered on 02nd May at 11:26 AM (In/At Mailbox – Littleton). We kindly request you to please check your mailbox once.

In the meantime, we have escalated this on priority with the delivery partner to retrieve the Proof of Delivery (POD) and investigate this further.

We also request you to keep an eye on your email inbox for updates from our side. We’ll keep you informed every step of the way.

5つ星のうち5の評価

The finest tea and service!

Teabox has spoiled me from purchasing tea from any other company. Their selection is vast, and the descriptions are very helpful (especially when I was a novice and beginning my tea journey). Recently, their shipment to me was delayed due to tariffs, etc. This is beyond their control but they were incredibly responsive to me, and ended up sending me a replacement order which included 3x the number of teas I had originally ordered (and my original order is still arriving next week). They made sure that they made it right, and now they have my loyalty for good.

2026年5月1日
自発的なレビュー
Teabox ロゴ

Teabox からの回答

Thank you so much for your incredibly kind words. This truly means the world to us!

We’re delighted to hear that you’ve enjoyed both our teas and the overall experience, especially as you began your tea journey. It’s wonderful to know our team could support you during the recent delay and make things right.

Your trust and loyalty mean everything to us, and we’re so grateful to have you as part of the Teabox family.

5つ星のうち4の評価

Latest Darjeelings Arrived Safely If A Bit Delayed

Got my latest order of a mix of spring summer & fall Darjeelings on a nice sale, so that always helps. The order was carefully and accurately packed and arrived safely, however there was a pretty good delay in shipping, blamed in part on international turmoil. No real harm done in the delay but you always want your orders sooner than later. Haha. I’ve tried one of the three & quality seems good as usual.

2026年4月17日
Teabox ロゴ

Teabox からの回答

Hi John,

Thank you so much for your thoughtful feedback!

We’re glad to hear your order arrived safely and that you’re enjoying the quality of the teas. We completely understand the anticipation,especially with Darjeelings and appreciate your patience with the delay.

It’s great to know everything was packed well and met your expectations overall. We hope you enjoy the rest of your teas just as much!

5つ星のうち5の評価

Fantastic box of chai teas!

The chai tea box and teacup were just perfect. Such a lovely variety of tasty teas! Thank you also for the super fast delivery. 10/10!

2026年4月17日
Teabox ロゴ

Teabox からの回答

Hi Angela,

Thank you so much for the amazing feedback!

We’re thrilled to hear you loved the chai tea box and teacup and that the delivery was quick too! 😊

Your support means a lot to us. Enjoy your teas!

5つ星のうち4の評価

The quality of the teas is outstanding

The quality of the teas is outstanding. Great packaging and service.
The new boy minor issue is the price, which is quite high in this climate of affordability.

2026年4月17日
Teabox ロゴ

Teabox からの回答

Hi Rheal,

Thank you so much for your kind words. We’re delighted to hear you’re enjoying the quality, packaging, and service!

We also truly appreciate your honest feedback on pricing. We understand how important affordability is, and we’ll be sure to share your input with our team.

Thank you again for your support. It means a lot to us.

5つ星のうち5の評価

I am French

I am French, since I discovered Teabox, I buy all my teas from Teabox. They are so good and fresh... I have bought many now and never regret my choices. Impossible to find such good teas in my country!
And the delivery is quick, 5 to 7 days... to France.

2026年4月17日
Teabox ロゴ

Teabox からの回答

Hi Dore,

Thank you so much for your wonderful message. It truly means a lot to us!

We’re delighted to hear that you’re enjoying the freshness and quality of our teas, and that they’ve become your go-to choice. It’s especially rewarding to know we can bring great teas all the way to France and deliver them quickly too! 😊

Your continued trust and support mean the world to us.

5つ星のうち5の評価

Your company is So amazing

Your company is So amazing! The tea is truely the best in the world. You all have worked so hard to make in so. Each one of you speak to your customers with honest kindness and and sincerity. There was a shipping problem that was not your or my fault and we all passed through it together. (I also love your sense of humor!)

2026年4月17日
Teabox ロゴ

Teabox からの回答

Hi Adele,

Thank you so much for your incredibly kind words. This truly means a lot to all of us!

We’re so glad we could support you through the shipping issue, and it’s wonderful to hear that you felt the care and sincerity from our team along the way.

Your appreciation and support inspire us to keep doing our best every day and we’re happy you enjoy our little touch of humor too!

5つ星のうち5の評価

5 Stars for all Service

5 Stars for all Service, Tea Quality end News

2026年4月17日
Teabox ロゴ

Teabox からの回答

Hi Bruno,

Thank you so much for the 5-star feedback! ⭐⭐⭐⭐⭐

We’re thrilled to hear you’re happy with our service, tea quality, and updates. Your support truly means a lot to us.

5つ星のうち5の評価

A Step Above - Plus Fun for the Whole Family!

I ordered the Chai Buy 1 Get 1 Free Trial Pack as a Christmas gift for my family (and myself, haha) and we loved it! The tea is of exceptional quality - so flavorful! I love that all the ingredients and the location of the tea are listed on the packages. We had fun sampling them all together. My mother, sisters and I would make a big pot and then leave our ratings on a white board by the kitchen. It was fun seeing everyone's unique preferences. I gifted some to a friend as well. We all like the Bombay and Jaipur, my favorites were the Punjabi and Rajasik, my mom loved the Kadak, and my sister enjoyed the Rasayana. So we went and ordered a full package of each of those! We already had a cupboard full of tea, and now tea has taken over the cupboard next to it too! A great feeling. I love the team's email newsletters - I hate almost all promotional emails, but theirs are so funny, informative, and approachable, which makes me excited to open them and see what this brand is doing next. You've definitely got a long-term customer in me! For the quality, variety, and transparency of sourcing, the pricing is absolutely phenomenal. Thank you!

2026年4月27日
自発的なレビュー
Teabox ロゴ

Teabox からの回答

Hi Caylah,

Thank you so much for this amazing and heartwarming feedback, it truly made our day 😊

We’re absolutely delighted to hear how much you and your family enjoyed the chai trial pack. The idea of tasting together and rating each tea sounds like such a fun experience! It’s wonderful to know you’ve found your favorites and even stocked up on them.

Your kind words about our quality, transparency, and even our newsletters mean a lot to us. We’re so grateful to have you as a long-term customer!

If you ever need recommendations or anything else, I’m always here to help.

5つ星のうち3の評価

Tea was good

Tea, when it arrived, was good.
Delivery not great.
Inundated with customer service messages and requests.
Need to sharpen things up teabox!

2026年4月20日
自発的なレビュー
Teabox ロゴ

Teabox からの回答

Hi Angela,

Thank you for your honest feedback. We truly appreciate it.

I’m really glad to hear that you enjoyed the tea, but I sincerely apologize for the delay in delivery and for the overwhelming number of messages. That’s certainly not the experience we aim to provide.

To make this right for you, could you please drop us an email at help@teabox.com? We’ll review your case in detail and work on improving your experience with us.

Your feedback is very important and helps us do better. Thank you for sharing it with us.

5つ星のうち4の評価

A very reliable shipper of fresh teas

A very reliable shipper of your tea, which comes vacuum sealed, very well packed and delivered typical within one week. Whatever you choose to buy , take their tasting notes with a grain of salt - it hasn’t helped me very much. They offer a decent range of fresh teas, some seem over- priced while others are gems. Once they have your contact details you will be showered with AI generated messages…easy enough to ignore, but still annoying at times - unsubscribe is the secret weapon 😁
You can always reconnect if so desired. Once your order hit a certain amount shipping is “free”. My guess is…..well, you guessed!
I will continue buying from teabox, afterall fresh tea is not easy to get anywhere.

2026年4月4日
自発的なレビュー
Teabox ロゴ

Teabox からの回答

Hi Klaus,

Thank you so much for taking the time to share such a detailed and honest review. We truly appreciate it.

We’re really glad to hear that you find our teas fresh and our packaging and delivery reliable. At the same time, I completely understand your feedback regarding tasting notes, pricing variations, and communication frequency.

Your inputs are incredibly valuable, and I’ve shared them with our team so we can continue improving the overall experience, especially around how we communicate and present our teas.

We’re grateful for your continued support and are delighted to know that you’ll keep enjoying our teas. If there’s ever anything we can do to make your experience even better, whether it’s recommendations better suited to your taste or adjusting communication preferences, please feel free to let us know.

5つ星のうち5の評価

Premium Indian tea brand

Teabox is a premium Indian tea brand that focuses on fresh, direct-from-estate sourcing. Instead of the traditional long supply chain, they ship teas quickly after harvest, helping preserve aroma and flavor.

**What they do well:
*Freshness: One of their biggest strengths—many users describe the tea as noticeably more aromatic and vibrant than typical store-bought options.
*Wide variety: From Darjeeling and Assam to herbal blends, there’s a large selection for different preferences.
*Packaging & experience: Clean, modern packaging with detailed info makes it feel premium and gift-worthy.

**Where it falls short:
*Inconsistency: Certain teas don’t always match the premium hype.
*Marketing overload: Frequent promotional emails can be annoying.

**Verdict:
Teabox is one of the best platforms for exploring high-quality Indian loose-leaf tea, especially if you care about freshness and variety. While not perfect, it offers a noticeably elevated tea experience compared to regular commercial brands.
Rating: ⭐ 4.5/5 – Great for tea enthusiasts, slightly less so for casual drinkers.

2026年4月24日
自発的なレビュー
Teabox ロゴ

Teabox からの回答

Dear Poulami,

Thank you so much for taking the time to share such a detailed and thoughtful review! 😊

We’re truly glad to hear that you’ve enjoyed the freshness, variety, and overall experience of our teas—that’s exactly what we strive to deliver. At the same time, we genuinely appreciate your honest feedback regarding consistency and communication. Insights like yours help us improve and serve you better.

It means a lot to us that you consider Teabox a great platform for exploring high-quality Indian teas. Thank you once again for your support and for being a part of our tea journey.

5つ星のうち5の評価

The best way to buy the finest Darjeelings

Darjeelings from Teabox never disappoint me. It provides a variety of selection of Darjeelings from all different tea estates in every stage of season. It is very amusing to experience high quality of Darjeelings with help of tea experts.

2026年4月24日
自発的なレビュー
Teabox ロゴ

Teabox からの回答

Dear Jihye,

Thank you so much for your kind words. It truly means a lot to us! 😊

We’re delighted to hear that our Darjeelings continue to meet your expectations. Offering a wide selection across estates and seasons, along with guidance from our tea experts, is something we’re very passionate about.

It’s wonderful to know you’re enjoying the experience, and we look forward to bringing you many more exceptional cups ahead.

5つ星のうち5の評価

Excellent quality loose tea!

Excellent quality loose tea!
I return again and again, and will do so, hopefully for many years to come!

2026年2月15日
Teabox ロゴ

Teabox からの回答

Dear Greg,

Thank you so much for your wonderful feedback. It truly means a lot to us! 😊

We’re delighted to hear that you’ve been enjoying the quality of our loose leaf teas and that you keep coming back. It’s customers like you who make what we do so special.

We look forward to being a part of your tea journey for many years to come!

5つ星のうち5の評価

Converted coffee drinker.

As I had very little experience with tea until recently—aside from tea bags and the few "fresh" varieties one only drinks when feeling unwell—it might not seem credible for me to award five stars to Teabox teas. However, here comes the "but": since trying a few of these teas, I can no longer drink coffee. As an unqualified beginner, I am simply grateful for this experience. There is nothing to complain about regarding the ordering process. There is nothing to complain about regarding the ordering process. Delivery may currently take slightly longer than usual, but this is due to circumstances beyond Teabox's control.

2026年3月18日
Teabox ロゴ

Teabox からの回答

Dear Meyer,

Thank you so much for sharing your wonderful experience with us, it truly means a lot!

We’re absolutely delighted to hear that your journey into the world of tea has been so rewarding, and even more so that our teas have made such a lasting impression. Transitioning from coffee to tea is no small shift, and we’re honored to be a part of that change.

Your kind words about the ordering experience and your understanding regarding the delivery timelines are deeply appreciated. We always strive to ensure a smooth experience, and your support motivates us to keep doing better.

Wishing you many more delightful cups and discoveries ahead. We’re always here to accompany you on this journey!

5つ星のうち5の評価

This is a wonderful company from what…

This is a wonderful company from what my experience with them has been.
I love everything about my Teabox. Wonderfully packaged . Also the cup and filter is so beautiful and functional. The tea itself is smashing ! Then they sweetest little gift Which I adore .
They stayed in communication with me about delays, because of factors out of their control. Yet with the delays , my Teabox arrived in a timely manner.
This whole experience has been lovely!
I’m grateful for the hard workers who bring us this tradition and luxury of fine tea.
🙏🏼🇺🇸✌️❤️ Rosey

2026年4月16日
自発的なレビュー
Teabox ロゴ

Teabox からの回答

Thank you so much for your incredibly kind and thoughtful words. It truly means the world to us!

We’re delighted to hear that you loved every aspect of your Teabox experience, from the packaging and teaware to the teas themselves. It’s especially heartening to know that the little details and gestures made your experience even more special.

Your appreciation for the effort behind bringing these teas to you is deeply valued, and we’re grateful for your understanding regarding the delays. Feedback like yours motivates our entire team to continue delivering the best.

Wishing you many more delightful and comforting cups of tea ahead. We look forward to serving you again soon!

5つ星のうち5の評価

Always perfect service and quality

Everything from tea box is top quality, top freshness, and a fascinating journey into different teas and their sources. I have bought so much tea from them and I’ve never been disappointed!

2026年3月18日
Teabox ロゴ

Teabox からの回答

Thank you so much for your wonderful feedback. It truly means a lot to us!

We’re delighted to hear that you’ve consistently enjoyed the quality, freshness, and the journey our teas bring. Your continued trust and support inspire us to keep delivering the very best.

Wishing you many more delightful cups and discoveries ahead. We look forward to serving you again soon!

5つ星のうち5の評価

Consistent Quality and Variety

I have been a loyal customer for over a decade, primarily focusing on their Darjeeling and Nilgiri Winter Frost collections. What sets Teabox apart is the exceptional quality, variety, and freshness of their leaf teas. Remarkably, the quality is often superior to buying directly from the estates, and the consistency is impressive. The packaging is always perfect, ensuring the tea arrives in fresh condition. From rare Winter Frost specialties to robust Assam Masala Chais, their selection is unmatched. While some premium teas are expensive, their frequent deals and discounts make high-end teas accessible.

2026年4月15日
自発的なレビュー
Teabox ロゴ

Teabox からの回答

Hi Aniruddha,

Thank you so much for your incredible support over the years. It truly means the world to us!

We’re absolutely delighted to hear that you’ve consistently enjoyed our Darjeeling and Nilgiri Winter Frost collections. Your appreciation for the quality, freshness, and variety reassures us that we’re on the right path.

It’s especially rewarding to know that our teas, packaging, and overall experience have met your expectations time and again. Your kind words about accessibility through our offers and the consistency we strive for mean a lot to the entire team.

Thank you for being such a valued part of the Teabox journey as we look forward to many more years of sharing exceptional teas with you!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報