Teabox レビュー 386

We are teapeople , we like descent cup of Italian coffee . But the rest of the day goes to tea
I was googling Indian quality teas after years of Chinese teas
I did find Teabox in Darjeeling , a serious group of highly dedicated teaproducers
The « surprice box « was indeed a surprice , a very well made teacup with a metal infuser , both beautifull and practical and ten packages of diffirent tea types , some green , breakfast tea and orange pekoen.
The Chinese have found competition in Darjeeling .
I am spoiled with high quality green , white and pu’ehr, but the black teas from India are a class of their own .
Still several packages to sample!!
A great experience in scent , taste and color .
Sukrya Teabox great tea from Teabox

Your sincerely Gerben G of Norway

I’m absolutely thrilled by the service, the fast delivery, the thoughtful information about tea… but mostly how wonderful the teas are. I’ve never been a tea drinker, but these lovelies make me not only a tea drinker, but a tea lover! I can’t wait to try them all, so I can name my favourite…

I was given a delicious chai tea at a friends house and it stuck with me. I found out where it was from and off I went to order the trial pack. Slightly nervous about the delivery after reading reviews but after waiting patiently the tea arrived and it is absolutely beautiful. So smooth.
I have loved chai for many many years and I am so happy to have found this brand. There is a price tag on the item but it’s my treat to me.
I don’t love all the emails while waiting, for me they could be quick short messages.

Their tea is decent for the flavor and production process, and their customer service is quick and sincere.

The price may not be very approachable but there's no other place that I can buy the same quality of tea for the similar prices in Japan.

Order appears to be lost, nothing shows on the tracking. Avoiding giving a refund and now radio silence. Avoid!!!

Teabox teas are the absolute best without any comparisons. I have been a long time tea drinker growing up drinking tea. I have tried many different brand teas. My parents were strict tea drinkers from the UK with English breakfast tea brewed every morning and with every meal. I love teabox tea and will be a lifelong consumer. Once I tried the best, Teabox, I wont give it up. Anyone who trys it will love it, too.

I bought the trial pack. Waited to write a review hoping one of the packs will be good. It is tea dust so no body to the tea at all. Definitely not recommended or buying again.

I placed an order (Order ID 324010) on 14 September 2025. As the order was cancelled from Teabox and not delivered, I request a refund.

Despite sharing all proofs and transaction details on 22 and 23 September, and sending multiple follow-ups (including on 28 October and 30 October 2025), there has been no refund or proper response from Teabox.

Their only reply (on 28 October) was a generic note stating that the issue had been “escalated to the right team”—but no refund confirmation.

It’s disappointing that a teabox brand chooses to ignore repeated follow-ups. The over 45-day delay for a simple refund, and that too for an order cancelled on the Teabox end, shows how poor the after-sales service really is.

Order placed, refund confirmed, proofs shared, yet no action, completely unprofessional experience.

I first found Teabox a few months back on Facebook and had ordered their trial pack of 10 different flavours, all of which were delightful, with a special mention to Jaipur masala, Wayanad cardamom and Kolkata Kadak chai.
I repeated that order and got more of their cute stemless glass goblets and the even cuter steel spoon to measure the leaves. I became a fan.
Then I tried the Ayurvedic pack which did not agree with me much as most of the flavours had too much mint, which I feel is an appetite suppresser, at least to my taste buds and nose.
I even bought the white tea - spring silver needle, as I love white tea.
Being from an old tea family myself, which was once famous for their roasted tea, I had to try your roasted tea and was pleasantly surprised. I even tried your Jasmine tea. I loved the flavours of all.

Guter Tee, schnell und unkompliziert verschickt.

Prompt and informed delivery of a tea that is a delight to the palate.

Exquisite, I am in love with teabox!

The fresh and intense atoma and flavour is exceptional. I live the variety of choice, but my favourites are the chais. They have become the indispensable wake up cup in mornings.

I am enjoying the chai teas, which are all quite different. Its a nice starter set. It arrived quickly with lots of delivery communication.

Excellent diversity and quality of products. The customer service experience is superlative. This is my most favourite tea retail company and I have been ordering from Teabox since a long time. Thank you for doing what you do!

Its Nice Tea. Different taste.

I do not drink coffee. I am a life long tea drinker.
I've been ordering from Teabox for several years-generally 2 to 3 orders a year. The tea comes vacuum sealed and until this new tariff fiasco it has arrived within about 7 business days and sometimes even faster. The tariffs have slowed down delivery.
What do I like about Teabox?
There is great variety of teas. They are fresh and well packaged with a minimum of waste. While some teas come in fancy packaging, most do not. Teabags are also available. I buy them only if I am traveling.
Teabox is a solid company with excellent tea and customer service.

Teabox sources the finest teas (by far the finest I've ever tasted) and vacuum seals them while they're super fresh. Then, they ship them to you (to me!) quickly.
They have a huge selection of single estate Indian teas, all with their own web page and evocative tasting notes.
Also, their customer service is wonderful - fast, very friendly and efficient.

Shipment was quick.
So many wonderful teas to try. So far I've tried 2 yummy chai teas.
These teas are ALL black teas, in case you were looking for a decaffeinated option.

Order NEVER arrived yet! Stuck in customs in Memphis, TN! Teabox has OT resolved yet!!