TECNI Ltd レビュー 

257
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

I made the mistake of not reading the small print and being misled by a picture. I ordered one item assuming it was a pack of 10 as per the picture. I purchased and received one item of one. Clicking... もっと見る

5つ星のうち5の評価

The parcel was securely packed and arrived quickly so your side went very well. A diagram with part names labeled would be helpful and make the instruction book easier to follow for non-English speak... もっと見る

企業が回答しました

5つ星のうち5の評価

The mini pro trellis system was easy to fit and instal. Care needs to be taken when fitting the cutting the cable. Suggest that you complete one end with the screw thread out as far as possible. Befor... もっと見る

企業が回答しました

5つ星のうち5の評価

From first contact to order confirmation in less than 2 hours! It's hard to find service this good anymore. Communications from the TECNI team are first class with all questions answered and a guarant... もっと見る

企業情報

  1. 安全装置提供業者
  2. ・
  3. 機材提供業者
  4. 製造業者

当該企業による記述

UK-based supplier of high quality stainless steel wire rope assemblies, wire rope fittings, cable tools, and lifting equipment.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

257件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.7

すべてのレビュー

(257)

過去12か月のレビュー数: 18件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Super Fast Shipping

Super Fast Shipping! Product as Described.

2023年3月17日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Thank you for leaving your excellent review. We agree 2 day delivery to the United States is impressive. We hope to do more business with you in the future. Kind regards, Ingrid.

5つ星のうち5の評価

Very efficient

Very efficient. Great service

2023年2月21日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Hi Noel, thank you for your 5* review, it's good to receive positive feedback and we hope that we can be of further assistance in the future. Kind Regards, Wendy Wakefield

5つ星のうち5の評価

Good products with good delivery

Good products with good delivery. Used before and would use again.

2023年2月12日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Dear John, Thank you for your review. It's really kind of you to take the time and we appreciate your business. Best regards, Trevor

5つ星のうち4の評価

Great company - shame they use FedEx.

This is a great company and the quality of the products is excellent. I have used them for about 10 years for garden trellis parts and these are solid, look great, and whilst more expensive than some they do last. Always found ordering easy and efficient and they dispatch goods quickly. The one negative is that they use FedEx. FedEx confirm they haver the goods which shows that Tecni have dispatched them but FedEx then sit on them for up to a week (inspite of next day delivery on their order). This has happened several times when ordering. Ditch FedEx and this would be 5 *.

Thank you for your reply below - Fedex emailed and texted me to say that they had the package 9/2 and delivery would be 10/2. I was in. They then changed it to 13/2 on the morning of the 13th. I was in. Then it was 14/2. I think you might find their tracking to you is different to their actual delivery. I have to say I had similar issues in the past with FedEx. I have all the email trail if you want to check. Luckily the products are so good I just accept to ignore any FedEx promises, especially through the Southampton Depot - not Tecni's fault.

2023年2月8日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Hello Simon, thank you for your review. We appreciate your continued business & positive feedback on our products. On checking the FedEx tracking on your last order, we can see that this was shipped on Friday 9/02/23 and delivered on Tuesday 14/02/22, unfortunately there is comment - customer not available to take parcel - on the Monday, hence the reason for the slight delay. We do monitor our courier's performance and find FedEx to be one of the better couriers, however we hope that you will not experience any delays with any future orders placed. Kind Regards, Wendy Wakefield

5つ星のうち5の評価

Excellent quality products and service

I continue to purchase products from Tecni having done so on numerous occasions. Great reliable service. Helpful staff when I’ve called them or text for design and product help. Always quality products. I’ve come back to Tecni each time as they’re reliable, tried and trusted and excellent. You pay for what you get with this sort of kit and great quality is cheaper in the long run. Unfortunately my last order got caught up in the Royal Mail postal strikes so was delayed and then compounded by the Christmas post. No fault of Tecni though. Lesson learned for me to pay the extra cost for courier delivery another time!

2022年12月1日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Thank you for your excellent review, especially with regards to our customer service. It's much appreciated. Kind regards, Ingrid

5つ星のうち5の評価

Fast reliable service

Fast reliable service, quality of parts with great selection.

2023年2月2日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Thanks for your excellent review. We're pleased to hear that you are happy with our product and service. Kind regards, Ingrid.

5つ星のうち5の評価

Fast order fulfillment

Fast order fulfillment. Easy to navigate website.

2023年2月7日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Thank you for the excellent review. We are pleased that your order was delivered promptly.
Kind regards, Ingrid.

5つ星のうち5の評価

Reproduced a special cable on a rare…

Reproduced a special cable on a rare American based gym machine. The help the work and the fit after was Perfect. Highly recommended.

Majestic Gym

2023年2月7日
自発的なレビュー
TECNI Ltd ロゴ

TECNI Ltd からの回答

Dear Birol, Thank you for your nice review. We really appreciate it. We are glad that the gym cable helped to repair the machine. Best regards, Trevor

5つ星のうち5の評価

I had previously ordered these parts a…

I had previously ordered these parts a few years ago and was relieved to find they were still listed and easy to find. Ordering was simple and the parts arrived by post within a few days

2023年1月16日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Thank you for your review. We're glad to hear that you found our order easy to process. Kind regards, Ingrid.

5つ星のうち5の評価

The go to site

Very easy to navigate the site, huge selection and fast dispatch. My go to site for wire and fastenings.

2022年11月8日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Thank you for taking the time to leave a 5 star review. It's much appreciated. Kind regards, Ingrid.

5つ星のうち5の評価

Good fast service

2022年11月11日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Dear Mike, Thank you for your 5 star review for our service. We appreciate your feedback. Kind regards, Ingrid.

5つ星のうち5の評価

Talking to people who know the product…

Talking to people who know the product on first point of Contact. Donna McGrath was brilliant, Polite and helpful. she is a credit to your company!
Good to see old fashion customer service working well.

2022年10月14日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Dear Cliff, Thank you for leaving such a great review. Our company is nothing without our staff and your positive comments are really appreciated. Best regards, Trevor Heyworth

5つ星のうち5の評価

Outstanding

Can’t thanks the folks at Tecni enough. Royal Mail had lost my order and what seemed like the entire firm bent over backwards and tore the factory apart to ensure a new order arrived at my door before a job needed completed. Great work

2022年9月2日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Thank you for taking the time to leave a very nice 5* review thanking our Team. We are pleased to hear that your replacement order arrived. We really appreciate the feedback and look forward to helping with any future requirements that we can assist you with. Kind Regards, Wendy

5つ星のうち5の評価

Excellent

Great range of products and very quick delivery.

2022年9月26日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Thank you for leaving your 5 star review, David. Kind regards, Ingrid.

5つ星のうち3の評価

The product was very expensive

The product was very expensive - all be it good.

Cost of delivery to Europe ridiculously overpriced.
Not worth posting to Europe.

Otherwise fine.

2022年9月23日
TECNI Ltd ロゴ

TECNI Ltd からの回答

Thank you for your review. We are sorry to hear you are not happy with our shipping charge. Looking at your order, we can see we shipped to the UK for a charge of £4.95. Kind regards, Ingrid.

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