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レビュアヌのコメントを芋おみたしょう

5぀星のうち3の評䟡

First ordered a year ago they did not even send. I gave them another chance this year and it actually arrived. Super cute but DEFINITELY NOT the higher quality tshirt I paid extra for. Wicked thin che... もっず芋る

5぀星のうち1の評䟡

Had ordered a cute long-sleeved shirt with a bunny print on the front, instead they sent some long-sleeved shirt with a disgusting man's gross teeth and smile plastered to the front. Absolutely unacce... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Ich habe bereits viele Sachen von Teeturtle und war bisher zufrieden und liebe die sÌßen Designs, jedoch hat die QualitÀt ein wenig nachgelassen oder ich hatte einfach Pech mit ein paar Sachen. Zude... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Soooo cute! Been admiring their adorable shirts for ages, but always bit cautious of over seas companies. Well these guys delivered! Bought several gorgeous good quality shirts for the whole family a... もっず芋る

䌁業が回答したした

䌁業情報

  1. オリゞナルプリントグッズ
  2. 衣料品店

圓該䌁業による蚘述

TeeTurtle's mission is to create products that bring people together, promote self-expression, and foster genuine moments of delight. We began as a t-shirt company in 2012, when our founder, CEO, and head turtle, Ramy Badie, began selling his award-winning designs as adorable, funny, pop culture t-shirts. Today, we also make award-winning games, and are the original creators of the Reversible Octopus Plushie that has gone viral on TikTok!


連絡先

3.7

たあたあ

TrustScore 5段階評䟡の3.5

3595件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 62に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Tee Turtle, A Company That Actually Cares

This company not only has amazing products, but the costumer service is impeccable, amazing, and very knowledgeable. They actually care about their customers, I have had many jobs in customer service and the companies i worked for wouldn't even come close to what I have experience with TeeTurtle. Not only were they caring when my package got lost in the mail they gave me options to fix/resolve the situation. Oh and finally the sales they have are awesome I would rather spend 13 dollars on a shirt made correctly and will last wash after wash than 5-9 dollars on a shirt that fades. I lied I still want to brag about 2 more things one the shirts are so soft and comfy i own like 10!!!! and as for the 2nd thing I would like to give a shout out to Shelby who helped me through my package issue that girl needs a raise and promotion!

2021幎9月24日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

We're so glad you love our shirts! The screen printing method we use helps ensure the designs stay in good shape wash after wash, so we hope your TeeTurtle shirts stay in rotation for many years to come. And yes, Shelby is a total rockstar!

5぀星のうち5の評䟡

Great Customer Service

This is an outstanding company with spectacular customer service. I would not hesitate to do business with them again and I definitely plan to. If only all businesses were this attentive the world of online shopping would be a much better place.

2021幎9月23日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

Thank you so much for the kid review, William! We're thrilled to hear our team gave you such a positive experience ^.^

5぀星のうち4の評䟡

Difficulty reaching out

My shipment has not arrived despite going for priority international mail. I reached out to them 5days ago is email but if there was an online chat function it would be easier to get help.

2021幎9月17日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

Thank you for this feedback, Madeline! We are working on adding a few more ways for customers to get in touch so keep an eye out for improvements here! If you prefer chat, you can also contact our team through social channels like Facebook and Instagram.

5぀星のうち1の評䟡

Better off shopping on Amazon

Very poor customer service. Not sure who they think they are. I shopped with them as they looked professional but far from it, they must be a garage business, you're better off getting them cheaper on Amazon, same quality.

2021幎9月14日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

Hi there! We're sorry to hear you had a negative experience. We would love to know more about what happened and how we can improve so we've sent you a request for more details. Our customer service turtles typically respond to questions within 24 hours and are pretty awesome people, so we'd really appreciate if you could let us know more about your experience so that we can investigate further! The TeeTurtle team is just under 100 people spread across the US, with offices in St. Louis and Denver, so we're happy to say we're far past our garage shop days!

Also, we wanted to note to be wary of plushies on Amazon unless they're listed under the TeeTurtle store and show as Sold and Shipped by Amazon - we have patents and copyrights on our reversible plushies, but there are sometimes sellers on Amazon trying to pass off counterfeits as the genuine thing!

5぀星のうち5の評䟡

Cute plushie

I ordered the "star eyes" reversible octopus plushie and I'm very happy with my order. The plushie is cute and soft. It was dispatched within a few days, and delivered to UK within 2 weeks. (I didn't get any tracking information once the item arrived in UK, but I realize that isn't TeeTurtle's responsibility so haven't included it in my rating of their service.)

2021幎9月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent customer service!

Excellent customer service. I have bought loads of shirts in the past and this is the first time that I was sent the wrong one. I emailed to inquire how this could be fixed and the response was almost immediate! They are going to send out a new shirt and are letting me keep the wrong one to do with as I see fit. Bish bash bosh. I wish everything was solved so easily. Great company!

2021幎9月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Great customer service

There was a delay in shipping, but it was when they were moving to a larger warehouse. I wouldn’t expect this to be an issue anymore.
Customer service was incredibly helpful and responded quickly.

2021幎9月3日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

Thank you for your patience while we worked through the kinks in getting fully set up in our new warehouse! You're correct that we are fully up and running now, so hopefully smooth sailing from here! :)

5぀星のうち5の評䟡

Very Happy Customer

I've had nothing but positive experiences with Tee Turtle products and customer service. The shirt material and designs are always high quality and the orders have always arrived in a timely manner. I've only had to contact customer service twice, though I've placed at least a dozen orders with them. Both times, the response I received was quick, helpful, friendly, and absolutely satisfactory.

2021幎9月2日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

Thank you for the kind review!! We're glad to hear you normally don't need to contact our team with any issues, and doubly glad that we've been able to get things sorted to your satisfaction on the two occasions where you have needed us!

5぀星のうち5の評䟡

TeeTurtles rock!

Posted to the UK

Excellent service from beginning to end. Kept up to date with where my items were.

Good quality printed designs and the T-shirts are nice and soft quality.

Even my preordered items arrived earlier than I expected.

2021幎9月1日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

We love it when our preorders come in early, always a fun surprise! We're glad to hear you've had a great experience shopping with us.

5぀星のうち5の評䟡

Great shirts

Great shirts! wonderful stuffs that will please most, if not all, your picky individuals in your life. Customer service response is very quick and helpful. Truly recommend

2021幎8月30日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

Thank you for taking the time to share this feedback, Frank! We definitely agree that we have a t-shirt for anyone!

5぀星のうち4の評䟡

Kind employees in customer service

A couple of months ago I ordered for the first time from their shop, and the first package unfortunately got lost somewhere while getting to Europe. They quickly and kindly responded to my cry for help, and soon sent a replacement one with no additional costs, apologizing for what happened (even though it was most probably not even their fault). Second package arrived on time, and the items were in perfect status. Keep it up!

2021幎8月29日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

So glad to hear we were able to arrange a replacement for you, Andrea! The shipping world has yet to recover from the pandemic so we sadly still see packages going missing on occasion, but we'll always do our best to get you your items.

5぀星のうち5の評䟡

Excellent customer service

I've ordered from TeeTurtle a few times and never had a bad experience. This last order I sent in was for 4 shirts that were on sale. 2 for me and 2 for my wife. All of the shirts came in very quickly but 1 of them was the wrong shirt. I sent an email to customer service and a guy named Kurt responded pretty quick. I forgot to put in the order number but he found it and apologized and sent the correct shirt in a new order. Super cool dude. 10\10 would order from TT again. Thanks Kurt

2021幎8月28日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

Kurt is definitely a super cool dude! We're so glad to hear we were able to get this sorted for you quickly - mixups do occasionally happen but we do our best to avoid them!

5぀星のうち5の評䟡

After a dissapointed order...

After a dissapointed order everything went well. Got in contact with the seller, and got to a awesome solution! I highly recommend this shop!

2021幎8月25日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

Thank you for sharing this feedback and we're sorry to hear this latest order wasn't as stellar as your past ones! International tracking can be pretty troublesome but definitely something we've been trying to work with our shipping partners to improve. If you haven't already, we'd really appreciate if you contacted our team about the plushie you received - sounds like it might have a slight defect? If so, we're happy to arrange a replacement!

5぀星のうち4の評䟡

Like their stuff -- Love their service!

I've ordered t-shirts from Teeturtle multiple times. The first shirt is an often-worn favorite; so when I saw them running a sale, I decided to order another. This one came with quite a few sandy/dirt-looking stains on it, which I reported to them.
A Teeturtle rep replied right away, and kept in touch with me during the time that I tried washing the shirt; making sure that I was satisfied with the results. While the new shirt was a little thinner than the first one I bought -- their level of care and professionalism impressed me. Would order from them again without hesitation!

2021幎8月18日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

Thank you for your understanding while chatting with our team! We definitely want to make sure that the shirts meet your expectations and were sorry to hear that one arrived in less-than-pristine condition - that's definitely not our standard and we can assure you the issue was reported to our warehouse after the team assisted you!

5぀星のうち5の評䟡

Great customer service and lasting


Great customer service and lasting products. We have socks, pins, stickers and a ton of shirts. The Disney shirts last so much longer than the ones from Disney itself! I love the quality and durability of the fabric and the designs are great for teams meetings and casual Fridays.

2021幎8月8日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

We're so glad to hear you've tried such a great variety of our items and been impressed with everything! Thank you for sharing your feedback with us <3

5぀星のうち5の評䟡

Awesome shirts and Great service!

Shirt designs are epic, the website is super cute. I had only one issue with my order taking too long to arrive and the customer support was very helpful and polite. Replacement was arranged absolutely for free - both me and my husband were incredibly impressed. Now we are huge fans of TeeTurtle!

2021幎8月5日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

Thank you for taking the time to leave this review for us, Marina! Sometimes things go missing in the delivery process, and we don't want that experience to leave folks with a sour impression of their shopping experience with us! We'll always do what we can to make sure our customers get the items they've ordered.

5぀星のうち5の評䟡

I had an issue with my order

I had an issue with my order, which I noticed had taken excessively long.
I opened a ticket, not really expecting a response in any reasonable amount of time, but to my surprise, within a few hours, a very detailed and apologetic response came in.
They explained how they were in the middle of a warehouse transition and how truly sorry they were for the delay. Goin as far as refunding me the shipping cost, they settled my concerns, courteously and quickly. This a great company that truly cares about its customers.

2021幎8月3日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

We really appreciate your understanding and patience with us while we finalize our move! We're so glad to hear that the team was able to put your mind at ease.

5぀星のうち5の評䟡

Everything is perfect

Everything is perfect, even with some delay everything finished well :D
Thx staff for everything they done to fix it.
A lot of different choice, and great quality just go for it :p

2021幎7月27日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

We're so glad to hear your order arrived safe and sound despite the delay. Thank you for reaching out to us so that we could make things right!

5぀星のうち5の評䟡

Service is great!

Service is amazing. Plushie looks cute and the reversable ability is really cool. It arrived in a little more than a week with no shipping trouble. I am overall happy with the service.

2021幎7月23日
自発的なレビュヌ
TeeTurtle ロゎ

TeeTurtle からの回答

We're thrilled to hear this! I'm sure that Reversible Plushie is so happy in its new home. Thank you for sharing your experience with us!

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