TeeTurtle レビュー 3,595

This company not only has amazing products, but the costumer service is impeccable, amazing, and very knowledgeable. They actually care about their customers, I have had many jobs in customer service and the companies i worked for wouldn't even come close to what I have experience with TeeTurtle. Not only were they caring when my package got lost in the mail they gave me options to fix/resolve the situation. Oh and finally the sales they have are awesome I would rather spend 13 dollars on a shirt made correctly and will last wash after wash than 5-9 dollars on a shirt that fades. I lied I still want to brag about 2 more things one the shirts are so soft and comfy i own like 10!!!! and as for the 2nd thing I would like to give a shout out to Shelby who helped me through my package issue that girl needs a raise and promotion!

This is an outstanding company with spectacular customer service. I would not hesitate to do business with them again and I definitely plan to. If only all businesses were this attentive the world of online shopping would be a much better place.

My shipment has not arrived despite going for priority international mail. I reached out to them 5days ago is email but if there was an online chat function it would be easier to get help.

Very poor customer service. Not sure who they think they are. I shopped with them as they looked professional but far from it, they must be a garage business, you're better off getting them cheaper on Amazon, same quality.

I ordered the "star eyes" reversible octopus plushie and I'm very happy with my order. The plushie is cute and soft. It was dispatched within a few days, and delivered to UK within 2 weeks. (I didn't get any tracking information once the item arrived in UK, but I realize that isn't TeeTurtle's responsibility so haven't included it in my rating of their service.)

Excellent customer service. I have bought loads of shirts in the past and this is the first time that I was sent the wrong one. I emailed to inquire how this could be fixed and the response was almost immediate! They are going to send out a new shirt and are letting me keep the wrong one to do with as I see fit. Bish bash bosh. I wish everything was solved so easily. Great company!

I love their product, I have a shirt from them that’s true to size and I just ordered a reversible plush which I love. So glad they invented it cause now my family and friends know what mood I’m in.

There was a delay in shipping, but it was when they were moving to a larger warehouse. I wouldn’t expect this to be an issue anymore.
Customer service was incredibly helpful and responded quickly.

I've had nothing but positive experiences with Tee Turtle products and customer service. The shirt material and designs are always high quality and the orders have always arrived in a timely manner. I've only had to contact customer service twice, though I've placed at least a dozen orders with them. Both times, the response I received was quick, helpful, friendly, and absolutely satisfactory.

Posted to the UK

Excellent service from beginning to end. Kept up to date with where my items were.

Good quality printed designs and the T-shirts are nice and soft quality.

Even my preordered items arrived earlier than I expected.

Great shirts! wonderful stuffs that will please most, if not all, your picky individuals in your life. Customer service response is very quick and helpful. Truly recommend

A couple of months ago I ordered for the first time from their shop, and the first package unfortunately got lost somewhere while getting to Europe. They quickly and kindly responded to my cry for help, and soon sent a replacement one with no additional costs, apologizing for what happened (even though it was most probably not even their fault). Second package arrived on time, and the items were in perfect status. Keep it up!

I've ordered from TeeTurtle a few times and never had a bad experience. This last order I sent in was for 4 shirts that were on sale. 2 for me and 2 for my wife. All of the shirts came in very quickly but 1 of them was the wrong shirt. I sent an email to customer service and a guy named Kurt responded pretty quick. I forgot to put in the order number but he found it and apologized and sent the correct shirt in a new order. Super cool dude. 10\10 would order from TT again. Thanks Kurt

After a dissapointed order everything went well. Got in contact with the seller, and got to a awesome solution! I highly recommend this shop!

I've ordered t-shirts from Teeturtle multiple times. The first shirt is an often-worn favorite; so when I saw them running a sale, I decided to order another. This one came with quite a few sandy/dirt-looking stains on it, which I reported to them.
A Teeturtle rep replied right away, and kept in touch with me during the time that I tried washing the shirt; making sure that I was satisfied with the results. While the new shirt was a little thinner than the first one I bought -- their level of care and professionalism impressed me. Would order from them again without hesitation!

Great customer service and lasting products. We have socks, pins, stickers and a ton of shirts. The Disney shirts last so much longer than the ones from Disney itself! I love the quality and durability of the fabric and the designs are great for teams meetings and casual Fridays.

Shirt designs are epic, the website is super cute. I had only one issue with my order taking too long to arrive and the customer support was very helpful and polite. Replacement was arranged absolutely for free - both me and my husband were incredibly impressed. Now we are huge fans of TeeTurtle!

I had an issue with my order, which I noticed had taken excessively long.
I opened a ticket, not really expecting a response in any reasonable amount of time, but to my surprise, within a few hours, a very detailed and apologetic response came in.
They explained how they were in the middle of a warehouse transition and how truly sorry they were for the delay. Goin as far as refunding me the shipping cost, they settled my concerns, courteously and quickly. This a great company that truly cares about its customers.

Everything is perfect, even with some delay everything finished well :D
Thx staff for everything they done to fix it.
A lot of different choice, and great quality just go for it :p

Service is amazing. Plushie looks cute and the reversable ability is really cool. It arrived in a little more than a week with no shipping trouble. I am overall happy with the service.