I only ordered 2 sticks with no extra coverage and your company sent me 4 sticks with the additional charge for coverage. I sent you an email as soon as I seen the mistake but you said it was too late... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Arthur was helpful and I hope he understood what happen. As soon as I receive instructions on how I can return the 3 (three) boxes that I will be returning I will send back to you. After completed ple... もっと見る
Doppel Bestellung dirch deren Server Fehler. Hatte dann die Zusage bekommen, dass 50% erstattet werden. Danach Schweigen. Musste alles bezahlen. Finger weg, ist ein komplett betrügerisches China Unt... もっと見る
企業が回答しました
CUSTOMER SERVICE WAS A-#1 .I CAN'T RATE THE TELLY-STICK FOR THE FACT I'M IN THE HOSPITAL FOR A STAY. I'VE HAD COMMUNICATION WITH A COUPLE OF EMPLOYEES WHO WERE FANTASTIC, AND I'M SURE THEY WILL GIVE M... もっと見る
企業情報
当該企業による記述
TellyStick TV Stick is a compact streaming device designed to turn any TV with an HDMI port into a smart entertainment hub. It offers access to a wide range of channels, apps, movies, and TV shows in one place, providing a simple alternative to traditional cable services and multiple streaming subscriptions. The device is easy to set up. Just plug it into your TV, connect to Wi-Fi, and start watching. Its user-friendly interface makes it suitable for everyday use, even for those who are not familiar with smart devices. TellyStick supports popular apps, screen mirroring from mobile devices, and web browsing, allowing users to enjoy different types of content on a larger screen. TellyStick is often chosen by people looking to reduce monthly entertainment costs or upgrade older televisions without replacing them. It can also be a practical option for households with multiple TVs or for use while traveling thanks to its portable design. By bringing together streaming, apps, and live content in one place, TellyStick provides a convenient and flexible way to enjoy entertainment at home or on the go, without complicated setup or ongoing commitments.
連絡先
3.9
ほぼ満足
183件のレビュー
ネガティブなレビューの 68％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
all of the promos when attempting to…
all of the promos when attempting to place my order. Also, i originally oreder 4 devices, but a check out i got 2. At least the billing was also adjusted.
2026年4月21日
自発的なレビュー
No audio on my tellystick. please inform me how I can get…
Can you please inform me how I can get audio on my tellystick,everything else is but I’m getting no audio,this is so frustrating!!
2026年4月21日
自発的なレビュー
I didn't like that I had to set up all…
I didn't like that I had to set up all the channels when the advertisement said all you had to do is plug it in I'm to old for that.
2026年4月19日
自発的なレビュー
TellyStick からの回答
Hello Jacques,
Thank you for sharing your feedback. We're saddened to hear that TellyStick didn't meet your expectations.
After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.
If you have any further questions, don’t hesitate to reach out again.
Best wishes,
Esther from TellyStick
Too much promotion of add on features…
Too much promotion of add on features or products with very little info on how much if any product make the original order a good or bad purchase. If special add-on products are the only thing keeping us from deciding that this was not a legit product, and we have to go through all sorts of paperwork and run-arounds to get our money back, it was an all too common experience.
2026年4月20日
自発的なレビュー
TellyStick からの回答
Hello Larry,
Thank you for your feedback.
We understand that navigating multiple add-on options can sometimes feel overwhelming. They are intended to highlight additional products and features that some customers find helpful. Rest assured that they are completely optional and can be skipped.
We appreciate your feedback and are continuously looking for ways to make the experience smoother and more enjoyable.
If you have any questions about the your order, please don't hesitate to reach out to our support team at support@tellystick.com
Best wishes,
Esther from TellyStick
Valerie The representative
The representative, Val, was very helpful and truly attempted to resolve the situation. Unfortunately her attempts failed. The Tellystick failed to connect to my network after attempting numerous times. I have since requested return and refundd
.
2026年4月18日
自発的なレビュー
Very nice representative on the phone
Very nice representative on the phone, but product is not what i expected. I like fill refund.
2026年4月20日
自発的なレビュー
THANKS YOU SO MUCH
iEASY TO WORK WITH ON TIME ANSWER ALL PROMPT LITTERING ME KNOW WHAT'S GOING ON THANK YOU TELLYSTICK
2026年4月18日
自発的なレビュー
TellyStick からの回答
UPDATE
Hi there,
Thank you for this information.
After reviewing your correspondence with our customer service department, we see that the situation has been resolved in the meantime.
If you have any further questions, please do not hesitate to contact us again.
__________________________
Hello there,
Thank you for your feedback.
Thank you for sharing your feedback.
We want to ensure that you have the support you need, and we're eager to assist you sort this out ASAP. That said, we could not locate your order based on this review alone.
We have sent you a separate request for further information. Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Esther from TellyStick
Quick to respond
The items were sent sooner then I thought they would Everthing was included .
2026年4月19日
自発的なレビュー
They explained things for me to make…
They explained things for me to make things easier for me to get my refund
2026年4月19日
自発的なレビュー
TellyStick からの回答
Hello there,
Thank you for the review.
We'd like to learn more about how TellyStick can better suit your needs. As we could not locate your TellyStick order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Esther from TellyStick
Did not work for us
The product does not work for us. My husband accidently ordered qty of 9 and we needed 1. after some searching I found customer support and Rose was very helpful in assisting my return. Thank you!
2026年4月19日
自発的なレビュー
Se garantiza un buen servicio
El dispositivo es accesible con la comunicación entre las diversas aplicaciones que agrupa
2026年4月18日
自発的なレビュー
I bought four tellysticks and first two…
I bought four tellysticks and first two that l received didn’t work to my satisfaction, therefore l am returning it.
2026年4月17日
自発的なレビュー
TellyStick からの回答
Hello Frank,
Thank you for your feedback. We're saddened to hear that TellyStick didn't meet your expectations.
Our record shows that you already contacted us in the meantime, and an agent has already replied to your request and offered you a solution.
If you have any further questions, please don't hesitate to get in touch with us again.
Best regards,
Esther from TellyStick
My experience first of frustration…
My experience first of frustration because it was my mistake. Then surprised at the rapid response and resolution and cancelation of product.
2026年4月17日
自発的なレビュー
transaction went well however i ordered…
transaction went well however i ordered too many by mistake .like to return 3 of them
2026年4月16日
自発的なレビュー
Recieved credit as promised phone…
Recieved credit as promised phone staff very polite and professional
2026年4月16日
自発的なレビュー
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