Really insightful and interesting. I have learned a lot and cut certain things down or out of my diet and already feel less bloated! I enjoyed some of the more strange intolerances too, just for r... もっと見る
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Brilliant company i did a hair test anf have found lots of things that causes me to have rashes or other effects so now i know what foods and other things to avoid very helpfull as ive had reactions t... もっと見る
Bonjour, J’ai commandé un test couple à 65€ début janvier et le montant a été débité mais je n’ai toujours pas reçu mes résultats… cela fait plus d’un mois! J’ai envoyé plusieurs mails en France, e... もっと見る
It was very interesting finding out what my intolerances are .. there is a 24 page list of all sorts not just food , so it makes sense when your body reacts to eating certain things .. I did have a lo... もっと見る
企業情報
Test Your Intolerance について
当該企業による記述
Who are we?
The UK’s No.1 test provider. Find a happier, healthier you, today. For over 14 years we’ve helped over 450,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.
Our values and our mission
We remain committed to our core belief that individuals should be presented with the relevant key facts relating to tests available to them and from those key facts they can make an informed decision on which path to take. This is why we continue to offer both conventional and complementary products and services, therefore, offering the most comprehensive choice to a potential client. All our tests have a ‘Test Facts’ statement giving you the essential relevant information about the test.
We were the first company to create and implement this useful aid in ensuring clients understand the test they are buying in November 2019.
Why us?
Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home.
- Support 9,000+ people per month
- Quality in-house laboratories
- Endorsed by practitioners
- Largest global network of testing
Suffering from discomfort or undiagnosed symptoms happens to most of us and can be something you’ve lived with for years.
We support you through your wellness journey with our 24hr, seven-day-a-week expert care team. Take control of your health today!
Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health Tests連絡先
1a Bonington Complex, DE74 2PY, Derby, 英国
- 01332812851
- info@testyourintolerance.com
- testyourintolerance.com
4.0
ほぼ満足
1154件のレビュー
ネガティブなレビューの 72％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Needed help from live chat…
Needed help from live chat and Cameron was quick to help with exactly the information I needed, thank you!
2025年10月2日
自発的なレビュー
Test Your Intolerance からの回答
Hi Lauren,
Thank you for your feedback. We’re so pleased to hear that Cameron was quick to assist and provided exactly the information you needed. We’ll be sure to pass along your kind words to him.
Customer Service Team,
Test Your Intolerance.
Cameron
Cameron, on live chat, solved my query in no more than 5 minutes! Very satisfied, thank you.
2025年10月1日
自発的なレビュー
Test Your Intolerance からの回答
Hello,
Thank you for your feedback. We’re delighted to hear that Cameron was able to resolve your query so quickly on live chat and that you’re very satisfied with the service. We’ll be sure to pass along your kind words to him.
Customer Service Team,
Sensitivity Check
Shawn a résolu mon problème et m'a…
Shawn a résolu mon problème et m'a envoyé mes résultats par mail.
2025年10月1日
自発的なレビュー
Test Your Intolerance からの回答
Hello Sandrine,
Merci beaucoup pour votre retour. Nous sommes ravis d’apprendre que Shawn a pu résoudre votre problème et vous envoyer vos résultats par e-mail. Nous ne manquerons pas de lui transmettre vos aimables paroles.
Customer Service Team,
Sensitivity Check
I have not received my results
2025年7月25日
Test Your Intolerance からの回答
Hello,
Your results were sent out on the 18/08/2025, a member of our team will be in touch to have your results resent.
Thank you for bringing this to our attention.
Customer Service Team,
Test Your Intolerance.
Brilliant experience
The experience from start to finish is very easy to follow and I was very happy with my results. I did however think that it would tell me what I'm allergic to specifically, but it doesn't do that. It's what you have an intolerance to. I have so many its hard to remember. I would definitely recommend to friends and family if they would like to know theirs
2025年8月1日
Test Your Intolerance からの回答
Hi Jules,
Thank you for sharing your experience. We’re delighted to hear that you found the process easy to follow and that you’re happy with your results. We do understand your point about the difference between allergies and intolerances, and we always recommend reviewing results alongside medical advice for clarity. It’s wonderful to know that you would recommend us to friends and family, your trust means a lot to us.
Customer Service Team,
Sensitivity Check"
Test Your Intolerance からの回答
Hello Karen,
Thank you for your feedback. We’re sorry to hear that the results did not provide the information you were expecting and that the report felt difficult to follow. We appreciate your honesty and will use your comments to improve how we present our findings, making them easier to understand for all customers.
Customer Service Team,
Test Your Intolerance.
Very quick to answer my query and was…
Very quick to answer my query and was all sorted in less than 5 minutes
2025年9月29日
自発的なレビュー
Test Your Intolerance からの回答
Hi Carly,
Thank you for your feedback. We’re so pleased to hear that your query was answered quickly and resolved in less than 5 minutes. Your kind words are greatly appreciated.
Customer Service Team,
Sensitivity Check
Test Your Intolerance からの回答
Hi,
I’m really sorry to hear about your experience. I have personally looked into your order and can see that unfortunately, your parcel has been delayed with Royal Mail. I have already spoken with our post team and arranged for a replacement to be sent out to you straight away.
As a gesture of goodwill, I’ve also upgraded your order from the Standard Test to our Sensitivity Test Plus at no extra cost.
Please accept our sincere apologies again for the delay – we’ll make sure this is resolved for you quickly.
Kind regards,
Customer Service Team
Excellent,very through report .
Excellent,very through report , it has prompted me to change my eating habits.
2025年7月30日
Test Your Intolerance からの回答
Hello,
Thank you for your feedback. We’re delighted to hear that you found the report thorough and that it has encouraged you to make positive changes to your eating habits. It’s wonderful to know the results have been so useful for you.
Customer Service Team,
Sensitivity Check
Great service
Tests were processed quickly and received a very detailed and comprehensive list of my intolerances, and some very surprising results!
2025年7月23日
Test Your Intolerance からの回答
Hi Lynda,
Thank you for your feedback. We’re so pleased to hear that your tests were processed quickly and that you found the results both detailed and comprehensive. It’s great to know the report also gave you some surprising new insights.
Customer Service Team,
Sensitivity Check
Pseudoscience
My issue with the product is that it's not scientifically supported but this isn't made clear bedore purchase. I was very disappointed to learn this and as such wouldn't recommend it.
2025年7月30日
Test Your Intolerance からの回答
Hi,
Thank you for your feedback. We’re sorry to hear you were disappointed with your experience. Our tests are designed to provide guidance and insights that many customers find helpful in making lifestyle choices, but they are not medical or diagnostic, and we do make this clear before purchase.
If you’d like to discuss your results or how best to use them, please reach out to our 24/7 Livechat team via our homepage — they’ll be happy to assist you further.
Kind regards,
Customer Service Team
Helpful lists of things to avoid
Helpful lists of things to avoid for a while, & a chance to get a second test once I’ve given my self a break from things that wasn’t given me their best just yet, and very helpful information on my next steps,
2025年7月30日
Test Your Intolerance からの回答
Hi Jo,
Thank you for your feedback. We’re delighted to hear that you found the lists helpful in guiding what to avoid, and that the option to retest has given you confidence in your next steps. It’s wonderful to know the information provided is supporting you on your journey.
Customer Service Team,
Sensitivity Check
Test Your Intolerance からの回答
Thank you for your feedback. We’re sorry to hear that you feel the results were inaccurate. Our tests are designed to provide guidance and insights, but they are not a replacement for medical testing.
If you’d like to review your results or have any questions, please reach out to our 24/7 Livechat team via our homepage — they’ll be happy to assist you and clarify any concerns.
Kind regards,
Customer Service Team
Test Your Intolerance からの回答
Hello,
Thank you for your feedback. We’re delighted to hear that everything was completed so quickly for you. Your kind words are much appreciated.
Customer Service Team,
Test Your Intolerance
Customer Service exemplary
A minor delivery issue was attended to by Terry today. Lovely person to deal with and sorted things out quickly and efficiently. Definitely recommend this company for their customer service.. especially from Terry!! Thank you. 😊
2025年9月27日
自発的なレビュー
Test Your Intolerance からの回答
Hi Liz,
Thank you for your feedback. We’re so pleased to hear that Terry was able to quickly and efficiently resolve your delivery issue, and that you found him such a pleasure to deal with. Your recommendation means a great deal to us, and we’ll be sure to pass along your kind words to Terry.
Customer Service Team,
Sensitivity Check
Information Needed
I contacted the company to get more information and I was helped by a lovely consultant on the chat called Casey. I was able to everything I needed in a very fast, efficient and polite manner. We are looking forward to the results. Thank you
2025年9月26日
自発的なレビュー
Test Your Intolerance からの回答
Hi Lorna,
Thank you for your feedback. We’re delighted to hear that Casey was able to assist you so quickly, efficiently, and politely, providing you with all the information you needed. We’ll be sure to share your kind words with her, and we hope you find your results helpful once received.
Customer Service Team,
Sensitivity Check
Lucy Koskova was very helpful in…
Lucy Koskova was very helpful in responding to my email. I lost my cats allergy papers and she was very kind in emailing them to me. Thank you for all your help
2025年9月25日
自発的なレビュー
Test Your Intolerance からの回答
Hi Debra,
"Thank you for your feedback. We’re so pleased to hear that Lucy was able to assist you kindly and promptly by resending your cat’s allergy papers. We’ll be sure to pass along your appreciation to her.
Customer Service Team,
Sensitivity Check
Test was simple to do and the results…
Test was simple to do and the results came back quickly. It is very interesting to see what I am intolerant to.
It would be helpful to have the list of things I'm not intolerant to I.e. total list of what substances were tested
2025年7月17日
Test Your Intolerance からの回答
Hi Caroline,
Thank you for your feedback. We’re delighted to hear that you found the test simple to do and that your results were returned quickly. It’s great to know the report gave you interesting insights into your intolerances. We also appreciate your suggestion about including a full list of items tested, and we’ll share this with our team as we continue to improve our service.
Customer Service Team,
Test Your Intolerance
just made a query on this site and…
just made a query on this site and customer services were very helpful, sorry can't remember the guys name but helped clear up my query.
2025年9月22日
自発的なレビュー
Test Your Intolerance からの回答
Hello,
Thank you for your feedback. We’re so pleased to hear that our customer service team was able to help clear up your query, even if you can’t recall the advisor’s name. Your kind words are much appreciated.
Customer Service Team,
Sensitivity Check
Test Your Intolerance からの回答
Hi Lorraine,
Thank you for your feedback. We’re delighted to hear that you were happy with the service. Your kind words mean a lot to us.
Customer Service Team,
Test Your Intolerance.
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