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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Really insightful and interesting. I have learned a lot and cut certain things down or out of my diet and already feel less bloated! I enjoyed some of the more strange intolerances too, just for r... もっと見る

5つ星のうち5の評価

Brilliant company i did a hair test anf have found lots of things that causes me to have rashes or other effects so now i know what foods and other things to avoid very helpfull as ive had reactions t... もっと見る

5つ星のうち2の評価

Bonjour, J’ai commandé un test couple à 65€ début janvier et le montant a été débité mais je n’ai toujours pas reçu mes résultats… cela fait plus d’un mois! J’ai envoyé plusieurs mails en France, e... もっと見る

5つ星のうち5の評価

It was very interesting finding out what my intolerances are .. there is a 24 page list of all sorts not just food , so it makes sense when your body reacts to eating certain things .. I did have a lo... もっと見る

企業情報

  1. フィットネスと栄養のサービス

Test Your Intolerance について

当該企業による記述


Who are we?

The UK’s No.1 test provider. Find a happier, healthier you, today. For over 14 years we’ve helped over 450,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.

Our values and our mission

We remain committed to our core belief that individuals should be presented with the relevant key facts relating to tests available to them and from those key facts they can make an informed decision on which path to take. This is why we continue to offer both conventional and complementary products and services, therefore, offering the most comprehensive choice to a potential client. All our tests have a ‘Test Facts’ statement giving you the essential relevant information about the test.

We were the first company to create and implement this useful aid in ensuring clients understand the test they are buying in November 2019.

Why us?

Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home.

  • Support 9,000+ people per month
  • Quality in-house laboratories
  • Endorsed by practitioners
  • Largest global network of testing

Suffering from discomfort or undiagnosed symptoms happens to most of us and can be something you’ve lived with for years.

We support you through your wellness journey with our 24hr, seven-day-a-week expert care team. Take control of your health today!

Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health Tests

連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

1154件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 72%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Apparently I have an intolerance to…

Apparently I have an intolerance to everything!

2025年7月23日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Dawn,

Thank you for your feedback. We’re sorry to hear that your results felt overwhelming and seemed to indicate many intolerances. Our tests are designed to provide a broad overview of potential sensitivities, but we understand this can sometimes feel like a lot to take in. Please reach out to our 24/7 customer service Live Chat team, and we’d be happy to walk you through your report and help with clarification.

Best regards,

Test Your Intolerance.

5つ星のうち5の評価

Réponse du chat très rapide et…

Réponse du chat très rapide et pertinente.
Je conseille

2025年9月21日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Valerie,

Merci beaucoup pour votre retour. Nous sommes ravis d’apprendre que vous avez trouvé notre réponse via le chat rapide et pertinente. Merci également pour votre recommandation, cela compte beaucoup pour nous.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Finding out the root cause

The results answered a lot of things for me. I managed to find the main cause of my problems by taking certain foods out of my diet.

2025年7月22日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Lesley,

Thank you for sharing your experience. We’re so pleased to hear that your results provided clarity and helped you identify the main cause of your problems. It’s wonderful to know that making changes to your diet has already made a difference.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Speedy response and also confirmed some…

Speedy response and also confirmed some doubts I had about possible intolerances I had.

2025年7月22日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Elspeth,

Thank you for your feedback. We’re pleased to hear that you received a speedy response and that our service was able to help confirm some of your doubts about possible intolerances. Your kind words are much appreciated.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Spoke to Jordon

Spoke to Jordon, sorted my out in seconds as I had mislaid my original email with order no on.
Great Service

2025年9月20日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Mrs Glynis,

Thank you for your feedback. We’re delighted to hear that Jordon was able to resolve the issue so quickly and help you with your order details. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Great turnaround on the results and…

Great turnaround on the results and very helpful.

2025年7月14日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Carol,

Thank you for your feedback. We’re so pleased to hear that you were happy with the quick turnaround on your results and found the support helpful. Your kind words mean a lot to us.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Simple test with easy to follow…

Simple test with easy to follow instructions. Received a comprehensive report.

2025年7月14日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Julie,

Thank you for your feedback. We’re delighted to hear that you found the test simple with clear instructions, and that you received a comprehensive report. Your kind words are much appreciated.

Customer Service Team,

Test Your Intolerance.

5つ星のうち4の評価

Really simple and easy to use kit

Really simple and easy to use kit.
I needed to contact customer support as I was never emailed my result. The customer advisor Jordan sent them to me immediately via email. The results are clear to read and also include a lot of additional information.

2025年9月19日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Leah,

Thank you for sharing your experience. We’re delighted to hear that you found the kit simple and easy to use, and that Jordan was able to quickly resend your results by email. It’s wonderful to know you found the report clear and informative with lots of helpful detail. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Inquiète car pas de nouvelles

Je viens de tchatter avec Jordan qui a su répondre très rapidement à mes questions de façon précise. Me voilà donc rassurée. Le tchat est très réactif ! Merci à cette équipe.

2025年9月19日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Ariel,

Merci beaucoup pour votre retour. Nous sommes ravis d’apprendre que Jordan a pu répondre rapidement et précisément à vos questions et vous rassurer. Nous sommes heureux que vous ayez trouvé notre service de tchat réactif, et nous transmettrons vos aimables paroles à toute l’équipe.

Customer Service Team,

Test Your Intolerance.

5つ星のうち2の評価
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hello Bev,

Thank you for your feedback. We’re sorry to hear that you found the process complicated. Our customer service team is always here to provide guidance and walk you through any part of the process or your results step by step. Please reach out to our 24/7 Live Chat team, and we’ll be glad to assist you further.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Terry was really great at provisions a…

Terry was really great at provisions a solution. Thanks a lot!

2025年9月19日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hello,

Thank you for your feedback. We’re so pleased to hear that Terry was able to provide you with a great solution. We’ll be sure to share your kind words with him.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Terry was very helpful

Terry was very helpful , very prompt with information and the replying also.

2025年9月17日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hello Jamie-louise,

Thank you for your feedback. We’re delighted to hear that Terry was so helpful and provided you with prompt information and replies. We’ll be sure to share your kind words with him.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

I had a problem with a lost order number

I had a problem with a lost order number and Jordan sorted it out and gave me the number straight away. Fantastic service

2025年9月16日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Anne,

Thank you for your feedback. We’re so pleased to hear that Jordan was able to quickly resolve the issue with your lost order number and provide you with the details straight away. We’ll be sure to share your kind words with him.

Customer Service Team,

Test Your Intolerance.

5つ星のうち1の評価

I didn’t receive any results following…

I didn’t receive any results following my sample submission

2025年7月9日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hello Elaine,

Very sorry to hear that this was your experience, this is not the type of service we want our customers to receive.

Please note we will be looking into this and we will reach out to you with a resolution, or have your results sent over to you.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Cameron on online chat was helpful today

I had a small problem about which web address to send the activation code to, went into online chat and Cameron was very helpful today. The process of sending the hair sample is quite easy and affordable, I look forward to the results.

2025年9月15日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Wendy,

Thank you for sharing your experience. We’re delighted to hear that Terry was able to quickly answer your questions and provide the guidance you needed regarding your results. It’s great to know you now feel ready to begin your 4-week elimination diet plan and retest. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Very good service

I have got my results but had a couple of questions relating to what I could and could not eat. Terry was very quick to answer my questions.
I am now going to do 4 weeks of ommission for the things I cannot be in contact with and retest.
Thanks Terry for your advise and help

2025年9月15日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Penny,

Thank you for sharing your experience. We’re delighted to hear that Terry was able to quickly answer your questions and provide the guidance you needed regarding your results. It’s great to know you now feel ready to begin your 4-week omission plan and retest. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Excellent Customer Service Experience

I am reviewing my experience with Casey. Her reply to my question was prompt and efficient. She solved the problem immediately.
This is my second test - for my pet and I am lookimng forward to the results.

2025年9月14日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Patricia,

Thank you for sharing your experience. We’re delighted to hear that Casey provided such prompt and efficient support and was able to resolve your issue immediately. It’s wonderful to know you’ve chosen to use our service again for your pet, and we hope you find the results just as helpful this time.

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Ordered today and i Accidently put my…

Ordered today and i Accidently put my old address, contacted on Facebook and spoke with Jordan who was very helpful and professional and has now corrected my address, cant wait for it to come

2025年9月14日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Johannah,

Thank you for your feedback. We’re so pleased to hear that Jordan was able to quickly and professionally correct your address for you. It’s great to know everything is now updated, and we hope you enjoy your experience once your order arrives. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Test Your Intoleramnce

5つ星のうち1の評価

I had to wait over a month for 2x tests…

I had to wait over a month for 2x tests and some of the items that were not raised on the report are definite allergens

2025年7月14日
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hello Caroline,

Thank you for your feedback.

Please note that our hair tests are intended to detect sensitivities and intolerances caused by the items listed. to detect and diagnose allergies, you would require a blood test.

Our processing time starts from the point we receive the sample at our lab. We are not responsible for the time taken for postage.

We apologise that on this occasion we weren't able to meet your expectation, thank you for taking the time to leave us a review.

Many Thanks,

Customer Service Team,

Test Your Intolerance.

5つ星のうち5の評価

Jesse was most helpful on live chat

Jesse was most helpful on live chat

2025年9月14日
自発的なレビュー
Test Your Intolerance ロゴ

Test Your Intolerance からの回答

Hi Betty,

Thank you for your feedback. We’re so pleased to hear that Jesse was able to assist you so helpfully on live chat. We’ll be sure to share your kind words with him.

Customer Service Team,

Test Your Intolerance

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