The Hearing Care Partnership レビュー 

Excellent Experience
I initially went to The Hearing Care Partnership for wax removal which including a hearing test. I was surprised to learn that my hearing was not as good as it had been and so accepted an invitation for a referral for a more thorough check.
I did not know what to expect but Celeste (de Freitas) put me at my ease with her friendly and professional explanations of what tests she was carrying out and why and what results she obtained and what that meant.
Having decided that I would benefit from hearing aids I returned a week later to learn how to use and care for them. Celeste was extremely good at explaining and provided me with very well written and easy to follow aide memoir" instructions.
I cannot offer any suggestions for improvements to the excellent service that I experienced and will recommend her to anyone seeking similar help.

Tom, the audiologists pleasant approach. Knowledge, understanding ,professionalism. It is rare these days to encounter all of these attributes from one individual. Well done!

This was my first appointment with Faisal, and when I arrived he was very welcoming. I did not know what to expect, but Faisal explained what he would be doing which quickly put me at ease, and also that I could ask him questions at any time. I was impressed with every stage of my appointment and pleased to have had such caring experience. Thank you!

First class experience withJames Burt before during and after testing for / fitting new hearing aids here in Portishead. As a long-time wearer of aids and having moved west about ten years ago, I had struggled to find an audiologist who put the Customer at the centre of their consultations; the Hearing Care Partnership claimed to do this so I thought I would give them a try. Very grateful for the ongoing support as I get used to and gain confidence with my new aids.

I saw Kirsten today for wax removal and advice. She was very kind, knowledgeable and gentle when providing care. She gave me lots of great advice individualised to my current issues with my ears and hearing.

The five year warranty was coming to an end. I booked a test and the aids were taken to be sent off for service and I was told to return in two weeks to collect them and to have wax removal. When I returned no one knew where my aids were. Tracking didn’t work. They were discovered sitting on the desk of the audiologist who had not sent them off. I had to wait another week for them to be returned. Whilst there, I had asked specifically if I could take out a new warrantee or extend the current one, I was told this was not possible. Now I am getting multiple letters offering me just this. I am not impressed.

My hearing assessment by Aphra took nearly 90 minutes . She was very professional and thorough and took the time to discuss and explain the process. I would have no hesitation in recommending The Hearing Care Partnership.

excellent experience at our recent hearing tests
Audiologist was first rate.

I booked in for earwax removal. From start to finish there was clear communication on how the process of removal of wax as smooth as possible. Faisal the audiologist was very welcoming and helpful. He explained how to best manage wax build up in future and carried out a free hearing test afterwards, explaining the other services they offer. Would recommend The Hearing Care Partnership and Faisal to anyone who had any issues with their ears.

Having put up with tinnitus for a very long time I decided to pay a visit to Kirsten at Bills opticians in Tiverton.
I was looked after with great care and with informative professional advice.
I received my hearing aids last Friday and I have to say the difference is phenomenal.
I would highly recommend Kirsten.

I found the whole process very professional and I felt confident in the advice given by Kirsten. I would certainly recommend the service to others.

I had my ears checked out for the first time just to make sure. The appointment/check up was free of charge and I didn’t need any cleaning/unblocking whatsoever, so no need to return for further work.
Kirsten saw to me and she is professional, experienced and has a lovely friendly approach that puts one at ease.
I will definitely return and recommend a check up for anyone who is in two minds or think they may have an issue.
My mother has to have her ears done twice a year and the benefit is very noticeable after she’s been. Many thanks.

I was incredibly nervous to have my ears syringed. Jo was absolutely wonderful. She reassured me and treated me with the utmost care and respect. It was 100 per cent better having the treatment than i had expected. I can 100 per cent recommend Jo. Thank you so very much

very effiecent service .every thing explaained in plain english, no pressure to purchase hearing aids ,shellie forster explains everything and makes you feel at ease while checking and cleaning your ears

Very thorough hearing test. Alex was very personable and professional. Would thoroughly recommend him.

I took my elderly Mum to see Alex at Walbanks in Holbury for a hearing test and to have new hearing aids fitted. He was so helpful and very knowledgeable and also had a lot of patience! Also Mums follow up appointment was very useful and any questions Mum asked were answered immediately. Mum is extremely happy with her new hearing aids. Thank you Alex.

Rasail took the time to expaln everything he was doing, found him to be very professional through out my assessment.

Great service from friendly, knowledgeable staff. A big shout out to Zoya who has made my hearing aids work so much better. She is friendly and knowledgeable and nothing is too much trouble. Thank you.

Faisal was very helpful & informative, he explained every he was going to do & made me feel very at ease.

From having my free hearing test through to my latest appointment I have been treated with the utmost respect and made to feel at at ease on every visit. My hearing test showed that I had severe hearing loss in my left ear and I subsequently bought an Oticon hearing aid which has made such a difference to my life. I am much more confident and don't struggle to hear properly. Thank you so much Liam Smith initially in my optician's in Stockton-on-Tees and now in Hartlepool. I have nothing but praise for Liam who is so patient, courteous and very knowledgeable. Nothing is too much trouble for him. He is an asset to the Hearing Care Partnership. I would totally recommend using the Partnership.