The Retailer レビュー 

143
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Highly recommend ordering through the retailer. Really liked the clothing that I had ordered at first, so I ordered more. However after some issues and some communication with customer service I... もっと見る

5つ星のうち5の評価

Mannn, let me tell yall. Byfar the best T and long sleeve in the game and its only for $5. Thats a playa price! Look, buy some for yourself, your fam, your friends, your neighbors, shit, stack up for... もっと見る

5つ星のうち1の評価

At best this company is very incompetent and at worst they are a scam. Had an order get shipped out well past their promised delivery window and then never arrive. Since they used some budget sh... もっと見る

企業が回答しました

5つ星のうち5の評価

Everything what I got from them was very I high quality and authentic and they price their items perfectly with great deals and customer support. Everything I bought was shipped quickly and felt great... もっと見る


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4.0

ほぼ満足

TrustScore 5段階評価の4

143件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 77%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(143)

過去12か月のレビュー数: 33

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Quicker than quick!

They are very quick to reach back to you and quality of customer service is amazing. Got my order very quick with a correction to it even quicker! Amazing job guys!

2026年7月24日
自発的なレビュー
5つ星のうち5の評価

Mannn

Mannn, let me tell yall. Byfar the best T and long sleeve in the game and its only for $5. Thats a playa price! Look, buy some for yourself, your fam, your friends, your neighbors, shit, stack up for next year! Im telling you, this deal will pass and you gone be left wishing you had more. Anyway, thanks for the excellent customer service and delivery. Yall some real ones☝🏾

2026年7月23日
自発的なレビュー
5つ星のうち5の評価

Very Good

The product is absolutely top-notch and the support is fantastic—they take care of everything and help wherever they can. The team is really nice overall—GOAT company. And very Cheap :)

2026年7月22日
自発的なレビュー
5つ星のうち1の評価

Potential scam

At best this company is very incompetent and at worst they are a scam.

Had an order get shipped out well past their promised delivery window and then never arrive. Since they used some budget shipping service, I couldn't even track the package on my end to figure out what happened. Tried to get a resolution with customer service, but that was an even more frustrating experience (kept getting messages from multiple people about the same thing I had already discussed and explained to them). Was promised several different resolutions and never received any actual resolution.

DO NOT SHOP WITH THIS COMPANY

2026年7月18日
自発的なレビュー
The Retailer ロゴ

The Retailer からの回答

Hi Nick,

We do ship high volumes, and occasionally a mistake slips through, that's on us to sort, and we will.

On top of that we will compensate you and send you a partial refund / send some free items as a sorry because this is not the experience we want our customers having.

In the US we ship with UPS, not a low-cost carrier, so everything's properly tracked. You won't be out of pocket, and you'll receive your items. We're investigating what went wrong here so it doesn't happen again.

Please email us at support@theretailer.com.au and this will be resolved within the hour

5つ星のうち5の評価

Highly recommend The Retailer

Highly recommend ordering through the retailer.

Really liked the clothing that I had ordered at first, so I ordered more. However after some issues and some communication with customer service I had gotten frustrated because in order I had canceled still had been fulfilled and I had been charged.

But customer service did everything to make it right and showed that this company care cares about its customers. I will be ordering through them again.

2026年7月16日
自発的なレビュー
5つ星のうち4の評価

Guarantee 100%

It took a little while to arrive at first, but it eventually got here with everything in order. It was the item I wanted—brand new and in good condition. I 100% guarantee it.

2026年7月7日
自発的なレビュー
5つ星のうち5の評価

Have brought a few J4s all come as…

Have brought a few J4s all come as described, at a good price, overall a good experience.

2026年6月26日
自発的なレビュー
The Retailer ロゴ

The Retailer からの回答

Thanks Paul — glad the J4s all landed as described and at the right price. Appreciate you shopping with us. — Retailer

5つ星のうち5の評価

Delivered through express post just 2…

Delivered through express post just 2 days on arrival. Yeezy 350 beluga. My wife loves it. It's genuine. No other store I could find with this price.

2026年6月23日
自発的なレビュー
The Retailer ロゴ

The Retailer からの回答

Love to hear it, Glenn — a genuine 350 Beluga in 2 days at that price is exactly what we're going for. Thanks for the kind words! — Retailer

5つ星のうち3の評価

Product are legit but communication is…

Product are legit but communication is not there delay response.

2026年4月26日
The Retailer ロゴ

The Retailer からの回答

Thanks for confirming the products are legit, Kapru-shee — that genuinely matters to us. You're right that our communication and response times let you down, and improving them is a real focus for us right now. If anything's still unresolved, email support@theretailer.com.au and we'll get straight onto it. — The Retailer team

5つ星のうち3の評価

ok but not quite at the level expected for a paid subscription

Products are good. variety ok. purchasing needs a lot of work. Had issues with purchasing items. spoke with customer support that are aware of the issues but do not seem to have a desire to fix them, just apologise and move on. Communication is slow if anything at all. It is a shame as the products are good, just customer service standard, lack of communication and lack of willingness to fix known issues/bugs in their order ordering system lets them down. especially because you pay a monthly subscription to be part of it.

2026年4月29日
The Retailer ロゴ

The Retailer からの回答

Michael, thank you for such fair and detailed feedback — it's exactly what helps us improve. You're right that slow communication and unresolved issues in the ordering system don't meet the standard a paid membership should, and we're working hard on both. If you're still hitting problems, email support@theretailer.com.au and we'll make sure they're sorted. — The Retailer team

5つ星のうち3の評価

It’s hard to believe that I got Air…

It’s hard to believe that I got Air Jordan 2 Retro Varsity Red for only $70 bucks.

I mean a DS 2014 pair for that price, which makes me overthink if they are real or fakes. If the retail correction team can answer about sourcing and their authenticity check I’m wrong into not trusting them happily.

2026年4月9日
自発的なレビュー
The Retailer ロゴ

The Retailer からの回答

Great question, Nimish — happy to put your mind at ease. Every item we sell is genuine: our team sources and verifies each pair before dispatch, and the low price comes from below-RRP deals and our membership discount, not from compromising on authenticity. If you're ever unsure about an item, you have 7 days from delivery for a full refund and we'll share our inspection notes. Enjoy the Varsity Reds — they're the real thing. — The Retailer team

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