The Vesey Private Hospital レビュー 

31
TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Would not recommend this hospital. Although staff are pleasant, management leave a lot to be desired. I had cause to make a formal complaint, about my treatment,yet no one could tell me the complaints... もっと見る

企業が回答しました

5つ星のうち5の評価

I have attended the vesey hospital several times now. The staff are all professional , caring , and can’t do enough for you. The GP’s are excellent they listen to you and put together a plan to help g... もっと見る

5つ星のうち5の評価

My mom had a blood test she also has alzheimer's, as soon as we walked into reception the welcome was lovely and so understanding and patient with my mom. Jessica and the doctor who took her blood wer... もっと見る

5つ星のうち5の評価

Wendy saw Dr James on Thursday 18 September 2025 and waited 3 days before writing this review. The results have been amazing, from being confined to bed much of the day I was up on the Friday and able... もっと見る

企業が回答しました

企業情報

  1. 私立病院

当該企業による記述

Regional Expert Consultants | Providing Self Pay Healthcare from the Heart of Sutton Coldfield | Plastic Surgery, Dermatology, Ophthalmology, Hand Surgery, Sports and Exercise Medicine, Podiatry and a Private GP service.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

31件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 100%に回答しています

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4.1

すべてのレビュー

(31)

過去12か月のレビュー数: 24

レビューを書く
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5つ星のうち5の評価

Welcoming professional health services

I’ve had the Essential Health Assessment at this centre. It was a very pleasant experience, the staff are welcoming and very knowledgeable, they explain all the procedures along the way, with careful consideration for my immediate results. I was provided with useful advice on life style and exercise regime. My blood test results came in shortly after, each measure was clearly explained in the report, with advice provided on next steps. I’m very happy with my experience in the Vesey and would highly recommend their services.

2025年8月26日
自発的なレビュー
The Vesey Private Hospital ロゴ

The Vesey Private Hospital からの回答

Thank you, we are glad you had a fantastic experience

5つ星のうち5の評価

Sevice with a smile

Sevice with a smile. Quick, efficient and welcoming from reception through to diagnostics.

2025年9月1日
自発的なレビュー
The Vesey Private Hospital ロゴ

The Vesey Private Hospital からの回答

Thank you, we are glad you had a fantastic experience

5つ星のうち5の評価

Highly recommend

The team were super friendly and made me feel really comfortable. The essential screening health check was well explained and I received my results within a matter of days. Highly recommend.

2025年9月3日
自発的なレビュー
The Vesey Private Hospital ロゴ

The Vesey Private Hospital からの回答

Thank you, we are glad you had a fantastic experience

5つ星のうち1の評価

Requested coeliac test paid £299 but …

Requested coeliac test from Mark however he booked wrong test paid £299 but received allergy test result. Mark rang to apologuse and arranged another blood test for coeliac £88 as shows on your leaflet in reception. Requested refund for difference. Despite phoning calls not returned. Visited clinic twice awaited manager call back not received. Mark phoned to say no refund due!!! I've had run around and been ignored. I could have got same treatment from my GP for free. Bad show for professional company.

2025年8月22日
自発的なレビュー
The Vesey Private Hospital ロゴ

The Vesey Private Hospital からの回答

Hello, you had initially booked an Alex2 Allergy screen for £299, which covers 300 allergies, We publish information on our Alex2 online and our email confirmation would have stated you had been booked for an Alex 2 test, a comprehensive allergy screen.

After you had recieved the results you called to explain this was not what you wanted and after escalating, where offered a coeliac test which we normally charge £183.

After the results of the Coeliac screening, you requested a refund, which was never agreed, offered or within our cancellation policy.

5つ星のうち1の評価

Refund not processed and being ignored

To cut a long story short do not use this hospital for a blood test . I attended and had my blood's taken and only to be told the food intolerance test couldn't be tested at the lab . Asked for a refund was advised yes but still no refund and I am now having to contact trading standards as I am being ignored. Disgusting that all I have from reception is a refund receipt but still no refund .it's appalling service .

2025年4月27日
自発的なレビュー
5つ星のうち5の評価

Excellent private clinic

I had my Lifestyle Screening at the Vesey, I had a very good experience and felt very comfortable with all tests that were thoroughly explained to me.
Very efficient booking system, easy parking onsite and welcome on arrival, I would highly recommend this private clinic.

2025年3月3日
自発的なレビュー
The Vesey Private Hospital ロゴ

The Vesey Private Hospital からの回答

Thank you, we are glad you had a fantastic experience

5つ星のうち1の評価

Avoid at all costs

I very rarely leave reviews, however I feel it necessary to leave feedback after my experience at The Vessey. Honestly, words fail me how unprofessional they are, and how they remain operational is beyond me. Too much to detail in full, however to summarise : Wellman Check arranged, and let’s just say the tests were basic to say the least, 2 blood tests over 3 weeks, no results, they requested I had a 3rd as they didn’t realise id had 2 done previously, follow-up consultation appointment cancellation with no notice after travelling 45 mins, offer of a refund due to their overall ineptness, 4 emails no reply, refund finally received only after threat of contacting Trading Standards. There is absolutely nothing positive I can say about my experience.

@ The Vessey - I would love for you to reply to this review to see what you have to say. Your expected silence will say everything to people considering using you

@ everyone else - AVOID AVOID AVOID

2024年6月21日
自発的なレビュー
5つ星のうち1の評価

Unreachable, Unprofessional, Possibly Fraudulent!

I am absolutely appalled by the service at The Vesey! I paid upfront for an allergy and intolerance test, but ever since they took my money, they have gone completely silent. Not only did I receive no confirmation email for my appointment, but every attempt I’ve made to reach out to them has been ignored. I’ve called multiple times, left messages, and even showed up in person only to find an empty reception area with no one there to assist me.

When I finally managed to speak with someone, they promised a call back the next day – but, of course, that never happened. This kind of treatment is unacceptable, especially in a private hospital where patients expect high-quality care and professionalism. It feels like they’re running a scam, taking people’s money and then disappearing. Do yourself a favor and avoid this place at all costs – they have shown themselves to be untrustworthy and, frankly, fraudulent in their approach to patient care.

2024年10月30日
自発的なレビュー
5つ星のうち1の評価

Awful service from The Vessy

Awful service from The Vessy. Attended for two blood tests back in June and didn’t ever receive the results. Received £20 refund from £70 paid, the practice continue to ignore my emails and calls. Now following up with Trading Standards.

2024年6月25日
自発的なレビュー
5つ星のうち1の評価

Sadly I wouldn’t recommend The Vesey

Sadly I wouldn’t recommend The Vesey. I agreed to receive a refund in May 2024 for a treatment as it couldn’t go ahead due to a sourcing issue. After weeks of chasing for an update and being promised call backs, I’ve had nothing. I put in a formal complaint and I have had no acknowledgment of this whatsoever.

It’s a shame as prior to this refund issue, I have received a brilliant service. I am not sure what is going on but I get a feeling I am being fobbed off.

2024年5月24日
自発的なレビュー
5つ星のうち1の評価

We had an appointment with Prof Raja…

We had an appointment with Prof Raja Gupta, Neurologist. I sent all the necessary history about my daughter in advance with a diary of events. I specifically asked he looked at it before seeing us. He spent the allocated time totally unaware of any history regarding my daughter. Wasted the time going over the same things which have already been sent to him. Answered a call on his mobile & left the room. Charged us £300 cash to receive a written report which I had to chase. The report was everything we had sent him prior & one small paragraph of his suggestion which was nothing. No diagnosis or further plan. A total rip off, will be putting formal complaint to get my money back. It’s insulting!

2023年11月25日
自発的なレビュー
The Vesey Private Hospital ロゴ

The Vesey Private Hospital からの回答

Prof Gupta is an external consultant who rents only a room from our team, he is a renowned specialist in his area of paediatric neurology.

Any complaints should be directed to his team directly and does not in anyway relate to our facility.

Any request for refund and complaint should be made to Prof Gupta and his team directly

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