Excellent communication throughout - especially from Mike, who was extremely courteous and helpful. When they were unable to give us a courtesy car on the day, they immediately arranged a third-party... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Well what can I say about Accident Repair Hub LTD in Crawley ? From start to finish they were simply amazing .. from booking the car in to be repaired - during the process .. and afterwards I was kept... もっと見る
企業が回答しました
One thing I didn't like was the driver who brought my car back inspected the courtesy car before he contacted me so I had not seen or signed his report. Otherwise it was very good.
企業が回答しました
The bodywork was fine and the car was cleaned before returning it to me, but the lack of organisational skill and professionalism in getting my car picked up and a courtesy car delivered was dreadfu... もっと見る
企業が回答しました
企業情報
当該企業による記述
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
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顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Poor communication
It looks like the repair has been done well but i do not know exactly what has been done despite asking for details. it also took much longer than initially indicated apparently because parts were unavailable.
However, it was the poor communication to advise when the car would be ready that was the main issue, getting almost daily texts to say the car was ready when clearly it was not.

Accident Repair Hub LTD からの回答
Nice friendly staff all round
Nice friendly staff all round. Fast and perfect work. Car looks great.

Accident Repair Hub LTD からの回答
Good communication and work to the car
Good communication and work to the car. Good customer service as well

Accident Repair Hub LTD からの回答
Accident Repair Hub did a wonderful…
Accident Repair Hub did a wonderful repair work on my vehicle. I am truly impressed by the neat and professional touch, and the ease of communication and transparency i enjoyed with them whilst my vehicle remained in their custody. They always kept me up to speed with the progress of work done and any other information i needed to be aware of. I am delighted to say that i have received my vehicle today 18 May. The service delivery is worthy of commendation, and i highly recommend their services and expertise to all. Well done Accident Repair Hub, you deserve your 5 Star!

Accident Repair Hub LTD からの回答
The vehicle was returned with very poor…
The vehicle was returned with very poor workmanship
Fixings where missing from the bumper and trims
The paintwork had parts missing over spray and paint runs
The workmanship is way below standard and may even be dangerous due to fixings being missing

Accident Repair Hub LTD からの回答
Company kept me up to date with the…
Company kept me up to date with the repair status and were always courteous and professional. My car was returned cleaned and as soon as possible once all repairs were completed.

Accident Repair Hub LTD からの回答
The replacement of the passenger door
The replacement of the passenger door , was excellent but I wasmore than delighted with the complete valeting of the interior and Exterior of my 8 year old car which was returned to me looking as good as when I collected it from the Showroom!!! My only gripe was the lack of communication between the office and me as to what was going on. It was only through my phone calls or visiting the office myself that action moved forward. The young man crashed into me just before Christmas but the repair was not completed until May. Apart from this I give Accident Hub five stars.

Accident Repair Hub LTD からの回答
Service and help from the moment we…
Service and help from the moment we made contact was faultless

Accident Repair Hub LTD からの回答
The car was picked up promptly
The car was picked up promptly, the work was excellent and my car came back lovely and clean

Accident Repair Hub LTD からの回答
Came to collect car and left courtesy…
Came to collect car and left courtesy car, no loads of form filling and updated the portal so I knew when ready.

Accident Repair Hub LTD からの回答
Excellent Service
The whole experience , from the car being collected to the car repaired and then dropped off at a location of my choosing was efficient , fluid and completely worry free . They did an excellent job . Thank you very much .

Accident Repair Hub LTD からの回答
Excellent communication and really…
Excellent communication and really pleased with standard of repair. Cannot fault.

Accident Repair Hub LTD からの回答
Kept in contact Great service with me
Kept in contact with me
Polite, friendly service
Pickup and Delivery Service great.

Accident Repair Hub LTD からの回答
They kept me informed what was going on…
They kept me informed what was going on and delivered the car back to me

Accident Repair Hub LTD からの回答
Excellent communication throughout the…
Excellent communication throughout the repair process. Prompt responses, including contacting me to offer an early repair date. I would definitely recommend.

Accident Repair Hub LTD からの回答
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