The kits are great as usual. I have done many others from you and they are of high quality. The only downside is the length of time from ordering the items to getting them. The shipping times are q... ãã£ãšèŠã
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They are just amazing to deal with and the quality of the kits and threads are just wonderful. Really friendly people and a great business with great cross stitch designs and really quick delivery to... ãã£ãšèŠã
Did receive my order in 4 days, however there seem to be multiple mistakes in the pattern. Customer service does not respond to my questions about this. Edit: customer service did respond, there... ãã£ãšèŠã
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Once more a great experience. The craftwork is just as expected and was very quickly delivered. It is not my first Thea's work and I'm sure it won't be the last one. There's a big difference between... ãã£ãšèŠã
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Thea Gouverneur is een Nederlands familiebedrijf dat sinds 1959 hoogwaardige borduurpakketten ontwikkelt en produceert. Vanuit ons atelier in Sassenheim creëren wij gedetailleerde ontwerpen met oog voor kleur, kwaliteit en vakmanschap. Onze collectie bestaat uit honderden kruissteek- en handwerkpakketten, variërend van botanische themaâs en dieren tot wereldsteden en klassieke kunst. Alle pakketten worden in Nederland samengesteld en bevatten stoffen, garens en materialen van premium kwaliteit. Wij leveren wereldwijd aan hobbyisten, winkels en grote retailers, zowel via onze eigen webshop theagouverneur.com als via internationale verkoopplatformen. Onze missie is om borduurliefhebbers overal ter wereld te inspireren met unieke, moderne en tijdloze ontwerpen die met zorg en passie zijn gemaakt.
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- theagouverneur.com
4.4
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Found my next projects
I always find multiple projects I want to do when visiting your website. I was not able to find the kit I was looking for (Tiger and Kitty) but I have been wanting to do more of the flower portraits, so I ordered several of them instead.
2026幎2æ23æ¥
Thea Gouverneur Since 1959 ããã®åç
Thank you so much for your lovely review!
Weâre so happy to hear that you always find inspiring projects when visiting our website, that truly means a lot to us.
Weâre sorry that the Tiger and Kitty kit was not available when you were looking for it.
How wonderful that you chose several of the flower portraits instead, they are such beautiful designs to work on! We hope you will enjoy stitching them just as much.
Thank you again for your kind words and for your continued enthusiasm for our designs. ðž
Borduurpakket Thea Gouverneur
De verzending van het borduurpakket was heel snel en makkelijk te volgen. Het pakket is van goede kwaliteit en precies wat ik vanaf de website had verwacht. Ik ben heel tevreden.
2026幎2æ23æ¥
Thea Gouverneur Since 1959 ããã®åç
Hartelijk dank voor uw mooie review!
Wat fijn om te horen dat de verzending snel verliep en goed te volgen was. Ook zijn we blij dat het borduurpakket volledig aan uw verwachtingen voldoet en dat u tevreden bent over de kwaliteit.
Wij wensen u heel veel plezier met borduren en hopen u in de toekomst opnieuw te mogen verwelkomen! ð
I did receive the product and they haveâŠ
I did receive the product and they have a great selection. However they should definitely include the color code for future purchasing of thread. In addition colors were mixed up and there were incorrect symbols on the pattern that were not in the picture.
2026幎2æ16æ¥
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Thea Gouverneur Since 1959 ããã®åç
Thank you for your feedback. Weâre very glad to hear that you were pleased with the selection.
We sincerely apologize for the issues you experienced with the mixed colors and the incorrect symbols on the pattern. That is certainly not the standard we aim to provide. We will share your comments with our production team to prevent this from happening in the future.
This is very helpful feedback, and we will take it into consideration.
Please feel free to contact us: support@theagouverneur.com directly so we can assist you further and resolve this matter to your satisfaction.
Mistakes in pattern
Did receive my order in 4 days, however there seem to be multiple mistakes in the pattern. Customer service does not respond to my questions about this.
Edit: customer service did respond, there are indeed mistakes. After a couple of emails they did resolve the problem by sending me a correct pattern and added a little gift as well.
2026幎2æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Thea Gouverneur Since 1959 ããã®åç
Thank you for your review and feedback.
We're happy to hear your order arrived quickly. However, we apologize for the errors in the pattern. This is definitely not the quality we strive for.
After reading your message, we have confirmed the errors in the pattern. We completely understand how frustrating this is. We apologize for this oversight.
I understand from my colleague that you have since received a response to your questions from our support department.
Thank you again for bringing this to our attention.
Sincerely,
Thea Gouverneur bv.
Aankoop volledig pakket.
Vlotte levering. Zorgvuldig verpakt. Inclusief mooie catalogus. Zeer tevreden met aankoop.
2026幎1æ27æ¥
Thea Gouverneur Since 1959 ããã®åç
Hartelijk dank voor uw mooie review! We zijn blij te horen dat u tevreden bent met uw aankoop, de levering en de verpakking. Veel plezier met uw producten en de catalogus!
Good products and the best service
2025幎11æ29æ¥
Thea Gouverneur Since 1959 ããã®åç
Thank you so much for your kind words! Weâre thrilled to hear youâre happy with our products and service. Your feedback means a lot to us and motivates our team to keep delivering the best!
Beautiful products with wonderfulâŠ
Beautiful products with wonderful designs. My only complaint is I wish they would provide thread numbers so one could buy more thread if you lose thread. There is always enough to complete a design but I have lost a color before and have not been able to complete it
2025幎12æ1æ¥
Thea Gouverneur Since 1959 ããã®åç
Hi Judy, thank you so much for your kind review â we truly appreciate it!
We understand your concern about floss, and weâre happy to reassure you that if you ever lose a color or need extra thread, our customer service team is always here to help. Just reach out to us and weâll gladly assist you.
We do include ample floss in our kits, but weâre always happy to support you if needed.
Happy stitching!
Gorgeous cross stitch item
Gorgeous cross stitch item, I'm looking forward to starting it!
2025幎11æ28æ¥
Thea Gouverneur Since 1959 ããã®åç
Thank you for your kind words!
Weâre so pleased to hear youâre excited to start your cross stitch project. We wish you lots of creative enjoyment! ð§µâš
Known Thea Gouverneeur for years andâŠ
Known Thea Gouverneeur for years and have made many from your books.
2025幎12æ1æ¥
Thea Gouverneur Since 1959 ããã®åç
Thank you so much for your lovely review!
Weâre delighted to hear that youâre excited to start your cross stitch project. We wish you many enjoyable stitching hours and hope youâll love working on it!
Happy stitching! ð§µâš
Besteld en binnen 3 dagen al in huis
Besteld en binnen 3 dagen al in huis. Super snelle service. Ga zo door.
2025幎11æ26æ¥
Thea Gouverneur Since 1959 ããã®åç
Hartelijk dank voor uw fijne review!
Wat leuk om te horen dat uw bestelling zo snel is geleverd. We doen ons best om snelle en goede service te bieden, dus dit waarderen we enorm.
Veel plezier met uw aankoop en graag tot ziens! ð§µâš
Otrder arrived quickly and in perfectâŠ
Otrder arrived quickly and in perfect condition.
2025幎12æ1æ¥
Thea Gouverneur Since 1959 ããã®åç
Thank you for your kind review!
Weâre happy to hear that your order arrived quickly and in perfect condition. We hope you enjoy your project very much.
Happy stitching! ð§µâš
Once more a great experience
Once more a great experience. The craftwork is just as expected and was very quickly delivered. It is not my first Thea's work and I'm sure it won't be the last one. There's a big difference between these materials and other ones. The quality couldn't be better. I'm a fan. Thank you.
2025幎11æ28æ¥
Thea Gouverneur Since 1959 ããã®åç
Thank you so much for this wonderful review!
Weâre delighted to hear that you had another great experience and that the quality of our materials continues to meet your expectations. Knowing that you recognize the difference and keep coming back to Thea Gouverneur truly means a lot to us.
Thank you for being such a loyal fan â we look forward to many more stitching projects together! ð§µâš
Thea Gouverneur Since 1959 ããã®åç
Hartelijk dank voor uw review!
Fijn om te horen dat de levering snel was en alles naar wens is. We wensen u veel plezier met uw aankoop! ð§µâš
Thea Gouverneur Since 1959 ããã®åç
Dank u wel voor uw review!
Fijn om te horen dat uw bestelling volgens afspraak is bezorgd. Veel plezier met uw aankoop! ð§µâš
Ik heb hier nu al meerdere kerenâŠ
Ik heb hier nu al meerdere keren besteld, en keer op keer fijne ervaring
2025幎11æ27æ¥
Thea Gouverneur Since 1959 ããã®åç
Hartelijk dank voor uw mooie review!
Wat fijn om te horen dat u al meerdere keren bij ons heeft besteld en telkens weer een goede ervaring heeft gehad. We waarderen uw vertrouwen enorm en hopen u nog vaak van dienst te mogen zijn.
Veel plezier met uw borduurprojecten! ð§µâš
Wat ikheb besteld kwam vrij snel binnenâŠ
Wat ikheb besteld kwam vrij snel binnen en was goed verpakt
2025幎11æ27æ¥
Thea Gouverneur Since 1959 ããã®åç
Hartelijk dank voor uw review!
Fijn om te horen dat uw bestelling snel is aangekomen en goed verpakt was. We wensen u veel plezier met uw aankoop! ð§µâš
Very pleased with my purchase
Very pleased with my purchase. No issues with the seller. I would definitely use again in fact I may buy another one from them.
2025幎11æ17æ¥
Thea Gouverneur Since 1959 ããã®åç
Thank you for your kind feedback!
Weâre very happy to hear that youâre pleased with your purchase and had a smooth experience. Weâd be delighted to welcome you back again â and of course, weâd love to help you choose your next project!
Happy stitching! ð§µâš
Thea Gouverneur Since 1959 ããã®åç
Thank you so much for your lovely review!
Weâre delighted to hear that youâre looking forward to starting your cross stitch project. Wishing you many happy and relaxing stitching hours!
Happy stitching! ð§µâš
Snelle levering
2025幎11æ17æ¥
Thea Gouverneur Since 1959 ããã®åç
Hartelijk dank voor uw review!
Fijn om te horen dat de levering snel was. Veel plezier met uw aankoop! ð§µâš
Good.
The kits are excellent. Thoughtful instructions and exquisite materials. The most(!) beautiful designs.
2025幎11æ24æ¥
Thea Gouverneur Since 1959 ããã®åç
Thank you so much for your wonderful words!
Weâre delighted to hear that you appreciate the instructions, the quality of the materials, and of course our designs. Knowing that you consider them the most beautiful truly means a lot to us.
Happy stitching and thank you for choosing Thea Gouverneur! ð§µâš
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