Nothing is ever straight forward with me. However, Matt and the team really went out of their way to make sure everything was spot on with my new bike. The challenge of swapping my group set over wasn... ãã£ãšèŠã
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Came to Matt for a bike fit (bike was purchased elsewhere). I had been experiencing some pain and numbness in my hands and feet. We needed some extra parts for the bike to help with the fit which requ... ãã£ãšèŠã
I was having some pain on the bike and Matt was recommended by a friend. I was a little skeptical as I've riden bikes for 50 years. After a short visit, relaxed conversation and some minor tweaks, I w... ãã£ãšèŠã
Just picked up my second Wilier endurance bike from The Bicycle Lounge. From the moment you walk into the shop Matt and the team make you feel most welcome and provide professional advice on al... ãã£ãšèŠã
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The Bicycle Lounge concept has always been the main vision for Matt Middleton (Owner) âMy aim is to provide everything to do with the bicycle, from advice, bike fitting, components and clothing, to repairing a puncture on a Monday morning.â After working in the family business for over 20 years (Harry Middleton Cycles) Matt decided to set up The Bicycle Lounge in 2012, he wanted to give cyclists the best selection of products, the best value and the best service in the industry, fuelled by the need to give every customer that personal touch and experience, which we feel here at The Bicycle Lounge the industry has been missing.
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46-48 Moor Street, L39 2AQ, Ormskirk, è±åœ
- 01695 577240
- sales@thebicyclelounge.co.uk
- thebicyclelounge.co.uk
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Great service
Matt was very knowledgeable and helpful. Everything regarding the purchase was as expected and the free bike fit was an added bonus. I found the innovative shop display particularly impressive. I would definitely consider purchasing from this store again and, given I live on the south coast of England, that speaks volumes.
I had issues with my Di2 gears andâŠ
I had issues with my Di2 gears and brought my bike in. I advised them of a pending long ride to France due and wanted them to ensure my di2 worked as it was intermittent. They almost instantly got it working but were happy to look into my concerns due to the intermittent nature of the problem. They identified a complex issue deep in the bottom bracket and this was resolved fully and on time. The bike worked beautifully after that with a few more tweak they did. Very reasonable pricing and Iâm please to say we did this long ride without any issue. Well done boys ! Abbas
15 years experience âŠ
My first experience was in 2009 buying 2 folding bikes ( Ridgeback). Since then Iâve bought 3 hybrid bikes. All of them have been maintained by Matt and his team (particularly Paul). Service is excellent. They listen carefully and respond promptly, always doing their best to help maintain my (usually) 3 rides each week throughout the year (about 5500 miles). I have recommended them to anybody who is looking for a reliable, knowledgeable and trustworthy business.
I purchased my Pinatello F7 back inâŠ
I purchased my Pinarello F7 back in March this year, and I am very happy with my new bike! From choosing to fitting to finally riding, Mattâs knowledge and experience shines through! Like going to the Taylorâs, the bike is made to measure, and like all good Taylorâs, if there needs to be some minor adjustments / tweaks, not a problem! The customer journey Iâve been on has been excellent, and I canât recommend Matt and his friendly, dedicated team highly enough! Thanks guys , Ian â€ïžðŽââïžð
Satisfaction Guaranteed
I am a long term customer here, Matt and the team are always on hand to help, advise and never disappoint.
On this occasion I've managed to save enough pocket money to purchase a new bike, with top tier service from start to finish.
Brilliant advice, a bike fit to boot and lots of useful hints and tips brought the excitement of new bike day, a Christmas in July!
I'm lucky to have TBL on my doorstep, but they are well worth travelling to. It pays to go local and get this level of service.
Mid life crisis averted!
Mid life crisis averted!! Matt and team at the Bicycle Lounge have been outstanding. Helped me to choose a bike brand to suit my budget, riding experience/ability and with an eye on the future so not to buy twice. Full, detailed bike fit on a Pinarello Prince and with superb after service. Always on hand to help with questions and advice. Local to me but would travel far and wide for this level of service, care and personalisation. Thanks G
Beautiful bikes Great service
Great service, lots of beautiful bikes in the shop to drool over.
Helpful & knowledgeable staff who take pride in helping you find a bike that is right for what you want to do instead of trying to sell you the most expensive ride they can.
Love my new bike & highly recommended the Bike Lounge
Matt and his team were fantastic
Matt and his team were fantastic.
Just bought a Pinarello, Matt guided me through the process and put together the perfect package for me. They are very customer focused. Nothing is a problem and âjust come back and we will fix itâ
Very friendly staff and excellentâŠ
Very friendly staff and excellent service throughout. Good communication and the bike came with a free computerised bike fit. I am delighted with my bike and the build was perfect. I would highly recommend the Bicycle Lounge
The place to go for a new bike, repairs/service or advice
If you are looking for a new bike, repairs/servicing, spares or general cycling advice or help. The Bicycle Lounge in Ormskirk is the best place to go.
Iâve just bought my fourth road bike from them and been a customer for eight years. I wouldnât go anywhere else. Iâve got other bike shops closer to home but these guys are SO good Iâm more than happy to travel over Ormskirk to see them. Always happy to help, a warm welcome and a real âcan doâ attitude. As retailers go Matt and his colleagues, Howie, Paul and Sean are all top notch. Highly recommended ð
Matt and his team offer a first classâŠ
Matt and his team offer a first class service and I have already recommended them to everyone in the office. I recently brought a Cervelo and travelled up from London to pick up my bike and get it fitted. From the first phone call to me getting fitted and walking away with a big smile on my face. The time they spent with me getting everything just right was brilliant. The team's knowledge and experience was world class.
The gents at Bicycle Lounge were greatâŠ
The gents at Bicycle Lounge were great fro the moment I walked in to the time I walked out with my new purchase.
Lots of freebies thrown in too.
Highly recommend âïžâïžâïžâïžâïž
From the first phone call to collectingâŠ
From the first phone call to collecting the bike it was a pleasure nothing was to much for any of the staff and everyone was very professional the bike fit was the first I had experienced but was well worth it and would highly recommend the bicycle Lounge for anything to do with cycling Matt and his team are very experienced in all aspects and all levels of cycling
Thank you
Regards D
Custom build
I brought a custom build Cervélo S5 from Matt at the Bicycle Lounge. The service from start to finish was impeccable and I cannot recommend more highly. Matt went out of his way to secure an extremely competitive price and the service when specifying the bike was faultless. Collection and pick up was better than any other bike shop I have used before.
Highly recommend this place
Highly recommend this place, all the staff were great from start to finish, very helpful and bike fit made a huge difference, 5*
Excellent customer service
One of the best customer services around. My 2nd Bike Purchase from these guys, and not the last.
Any issue that's arose or questions I've had they've helped me without hesitation.
Guidance Second to None
Great insight and advice to select the most suitable bike. The depth, breadth and practical knowledge Matt has to ensure the best fit and set up is impressive and makes such a difference.
Fantastic after Ssles
Matt sorted my electrical problem with my recent purchase of a kicker core keeping me updated all the way until the new one arrived fantastic service I would recommend this company on any bike or trainer purchase without hesitation well done the bicycle lounge
Amazing service
Brilliant service from Matt and his team.the advice and attention to detail is second to none. Iâm a relative beginner in the cycling world but Matt spent a lot of time setting me up on the bike and giving me the confidence to get going. From initial enquiry about the most suitable bike to the fit and collect has been brilliant.
Thanks to all involved.
Amazing Service
The service from Matt and Sean is outstanding and to be honest I was a bit taken aback at times as not really used to it these days! But that's the difference when you go to a local bike shop like Bicycle Lounge, they are more than happy to help with whatever it is you need, and you feel like a valued customer getting a tailored service, therefore I will always keep going back there!
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