The Collective レビュー 

73
•
TrustScore 5段階評価の1.5

1.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

What they showed us via video or photos was completely false. We lost £800 and our daughter didn’t even move in. We turned up to move her in and it was horrendous. Absolutely would avoid!

5つ星のうち5の評価

Hatte "The Collective Canary Wharf" als interessante Unterkunft für den London-Aufenthalt mit meiner Tochter gebucht. Konnten wegen Corona leider nicht reisen. Der Kontakt mit den Ansprechpartnern Lil... もっと見る

5つ星のうち1の評価

Worst online shopping experience ever. Amount got deducted from my credit card but order did not get placed with them. Bank has confirmed that payment has been credited to them. Have been following up... もっと見る

5つ星のうち1の評価

They're a bunch of crooks. In addition to all the problems already reported by guests who left reviews and they are true, they do not return the deposit. They literally ignore emails and the staff i... もっと見る

企業情報

  1. サービスアパートメント

当該企業による記述

Our mission is simple: we want to build a world that's more alive, more together and more collaborative. Our buildings are so much more than just bricks and mortar: they redefine the way people choose to live, work and play by providing unique shared environments that unlock inspiration and make every single day extraordinary. We create places where you can meet new people, try new things, and learn something new every day.


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1.6

ひどい

TrustScore 5段階評価の1.5

73件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.6

すべてのレビュー

(73)

過去12か月のレビュー数: 3件

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5つ星のうち1の評価

The social aspect is great but the…

The social aspect is great but the prices are just ridiculous!

The events are nice and it is very easy to make friends however the prices are too high for what you get.

With similar (if not lower) prices you can find studios in other places that are double the size and with the same amenities (swimming pool, gym, cinema).

2021年5月26日
自発的なレビュー
5つ星のうち1の評価

I lived here for 6 months and honestly…

I lived here for 6 months and honestly it’s super run down. The rooms are TINY. And for London with the prices they are now, you can get something better a little bit further here and there.
If you’re considering moving here and you’re super lonely and don’t care about space or quality then it’s a good place to mix with people.

2021年4月14日
自発的なレビュー
5つ星のうち1の評価

I have lived in the Collective Canary…

I have lived in the Collective Canary Wharf for about 6 months now. Much as the area is nice and the building has potential, the management is terrible, treats the tenants' complaints in an offhand manner and just ignores requests. I complained that the floor and tables in the restaurant area are filthy (dust bunnies between the table, plenty of hair and crumbs everywhere where the huge industrial vacuum couldn't reach) and my complaint was just removed and nothing was done about it long term. I complained that the sockets in the coworking space tables were broken, to the point that they were making cracking noises and broke my laptop charger, and no one has done anything about it. Just ignoring it while it could be a safety (fire hazard.) The staff is mostly young and doesn't care, and with the large rotation, no one takes ownership or responsibility for incidents like the ones mentioned above. The rooms are nice but really tiny, the bathroom is so small you can't use the tiny sink (which is smaller than a plate!) with the door closed. It's more symbolic than anything else. The shared areas (gym, pool) were nice but were mostly closed during the lockdown, and no adjustments in the rent have been made to reflect the change in facilities.

2021年2月4日
自発的なレビュー
5つ星のうち4の評価

I have lived here since January 2020

I have lived here since January 2020. The place is great and the staff is very helpful and very kind. The problem that everyone is facing this year is of course connected with Covid-19, which imposes a lot of restrictions on shared spaces, one of the assets of The Collective in normal times. However, one has to bear in mind that this is an exceptional situation and, hopefully, it will change in some time from now. That is why I decided to renovate my contract for another year. My only complaint is about other members that did not respect the simple social-distancing rules and made the Covid experience even harder. However, the management has started to take action on this minority and things are getting better.

2021年2月4日
自発的なレビュー
5つ星のうち2の評価

I stayed here for 6 months

I stayed here for 6 months. Pool and the daily events are their positives but we couldn't utilise much during the stay because of lockdown. Capacity limits and booking system were a disaster. Rooms are really small and with all the benefits of shared spaces being cut off, I was paying a lot of rent just because of the contract. Do not get fooled by the marketing and pictures they put up on the website. Co-living is not for everyone especially if the rooms are really small and shared spaces have capacity limits and booking system. Lesson learnt

2021年2月4日
自発的なレビュー
5つ星のうち1の評価

Have lived here for around 8 months.

Have lived here for around 8 months.

The people staying here are amazing but the staff are awful.

Extremely rude and unhelpful. Member support never helps. The sales pitch you get on the way in is very different to what it's actually like when you get in.

Do not believe the sales rep! Ask real members what it's like before you buy.

2021年2月3日
自発的なレビュー
5つ星のうち1の評価

Tiny flat, social aspect has potential, bad experience with The Collective management

I lived at The Collective Old Oak for six months and the COVID-19 lockdowns started a few weeks after I moved in.

The contract said "this document is not intended to create a landlord and tenant relationship" even though it clearly was a tenancy agreement. Upon investigating this due to some issues that arose I discovered that the agreement is most likely an Assured Shorthold Tenancy agreement (I'm not a legal expert but I was considering taking legal advice).

The studio flat itself is tiny. The bathroom in particular was frustrating. Showering was difficult as there's no space to move around. When sitting on the toilet I was also right up to the sink.

The communal facilities are the selling point of this accommodation but due to COVID-19 I didn't get to experience this to its potential. There were regular and diverse events which they continued to provide remotely.

On two different occasions throughout the lockdown maintenance contractors were sent for non-essential work. I asked repeatedly why this was essential and got no response. On the second occasion the dates didn't work well for me so I asked to find a more suitable time. The response was slow and I was panicking the maintenance contractors would come whilst I'm in the middle of an important meeting. We did just about manage to agree a more suitable time but that message wasn't passed on to the contractors who let themselves into my home whilst I was in the middle of an appointment with my doctor. They should not have entered my home without my permission -- this is illegal. The Collective did give me a kind of apology.

I moved out 14 days ago and still haven't received my deposit (they responded to my email today and said I'll have the money back next week).

2020年9月11日
自発的なレビュー
5つ星のうち5の評価

Konzept bis hin zum freundlichen Personal stimmig!

Hatte "The Collective Canary Wharf" als interessante Unterkunft für den London-Aufenthalt mit meiner Tochter gebucht. Konnten wegen Corona leider nicht reisen. Der Kontakt mit den Ansprechpartnern Lillo und Aida verlief sehr gut. Ich erhielt direkt Rückmeldung, super freundlich und zuvorkommend! Bekam dann nach längerem Verhandeln ( lag an Secret Escapes, über die ich gebucht hatte ! ) meine Kosten erstattet. Beim nächsten Londontrip werde ich direkt dort buchen!

2020年6月18日
自発的なレビュー

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