I paid £27 for a hair product on 2nd December,2025 and I have never received it. I can't contact them at all via their supposed website or FB. I wouldn't give any star only I have to in order to proce... もっと見る
The Courtyard Spa
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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As others have written, I have not received my order which cost £119! I emailed them which bounced back, used their contact form (before their website was taken down) & contacted them on social media.... もっと見る
I ordered a Molton Brown shower gel and a Black Pepper candle as a last-minute birthday gift, and they turned out to be an absolute winner! Both items arrived right on time (phew!) and made the birth... もっと見る
企業が回答しました
I recently purchased the Milton Brown Coastal Cypress & Sea Fennel aroma reeds from The Courtyard Spa, and I couldn’t be more pleased. The fragrance is absolutely lovely—fresh, soothing, and long... もっと見る
企業が回答しました
企業情報
当該企業による記述
A warm welcome from the team here at The Courtyard Spa Birmingham, a stones throw away from the incredibly popular Bullring. We're delighted to offer high-end skin care products, bath & shower essentials, as well as home favourites from some of the UK's most popular brands. All orders are picked and packed by us and we're pleased to have built a relatively small customer base of over 30,000, which we're incredibly proud of. The Courtyard Spa began with a small warehouse and two mobile beauticians who shared a passion for delivering expert facial treatments, before evolving into a small and highly regarded independent retailer. With an upcoming move into a fixed clinical environment and expansion in our treatment offering, it represents the next stepping-stone on our own unique little journey. We hope you have time to explore our site or even better, book in for one of our wonderful treatments.
連絡先
Bradford Court 123-131 Bradford St, B12 0NS, Birmingham, 英国
- concierge@thecourtyardspa.store
- thecourtyardspa.store
I purchased 2 Molton Brown handwash on…
I purchased 2 Molton Brown handwash on the 15th November. I still
Haven’t received. I cannot get a response on email and there is no phone number.
Do
Not buy from here
2025年12月1日
自発的なレビュー
I wouldn’t bother ordering from this company.
Still haven’t heard back from you regarding my return.
2025年11月12日
自発的なレビュー
The customer service is horrible and I…
The customer service is horrible and I didn’t receive my products
2025年11月12日
自発的なレビュー
Great service
Items were perfect, packaged beautifully and delivered quickly. Would definitely purchase from here again
2025年10月30日
自発的なレビュー
Terrible customer service & theft
Terrible customer service. Ordered a product in 19.09.25 and paid for next day delivery. Have since emailed on 25.09.25, 29.09.25, 28.10.25 & 03.11.25 and not once have I received a response.
I can also see that they are flooding their trust pilot with positive false reviews to hide the true negative ones.
Would appreciate my money back
2025年9月19日
自発的なレビュー
Skincare
Ordered from the Rosalique skincare range and was very pleased with both the product and the price. Prompt delivery and well packaged
2025年10月1日
自発的なレビュー
Excellent value for money
Thank goodness I received an email from the courtyard spa as I immediately put in another order. My last order, I gave away as gifts and everyone was so pleased with them. This order is for myself and hubby, a little treat before Xmas.
2025年11月13日
自発的なレビュー
Amazing deal!
It is an absolutely brilliant price and it came really quickly. It is packaged beautifully. I would definitely recommend it!
2025年11月12日
自発的なレビュー
Great service
I ordered Molton Brown handwash for Christmas gifts.
Delivery was delayed through no fault of the Courtyard Spa team and I received a reassuring email.
Sure enough the order arrived today in perfect condition!
Thank you .
2025年11月12日
自発的なレビュー
Milton Brown handwash refills.
I ordered Molton Brown handwash refill. It arrived as expected. I love the product and the fact that its refills give me the opportunity to use less plastic.
2025年9月11日
自発的なレビュー
Molton brown gift set
I ordered a gift set as it was the best price I had found anywhere. I was slightly wary, as I'd never heard of the business, but it arrived yesterday and is perfect. There was a slight delay in delivery and the communication from customer service was great and very reassuring. I wouldn't hesitate to use again.
2025年11月11日
自発的なレビュー
Recommended
A great business with a lovely product range and great offers to match. I would definitely recommend.
2025年11月11日
自発的なレビュー
A newish website with great products at…
A newish website with great products at great prices. Arrival was delayed and I had to chase but customer service was excellent. Since learning Claudia uses Davines I was on the hunt and this was by far the cheapest place, so I didn’t mind the delay. Hope when they are more settled and have ironed out any teething problems, shipping will be quicker!
2025年11月11日
自発的なレビュー
Great products and prices
Great products and prices. Top communication re delivery. Happily recommend this site
2025年11月2日
自発的なレビュー
Great price and service
Ordered Davies shampoo and conditioner set which was very reasonably priced. Was delivered promptly with no issues.
Some indifferent reviews posted but my personal experience was all good 👍
2025年10月3日
自発的なレビュー
Great priced
The prices were the best I could find online.
Delivery was quick
Website east to navigate
Only reason not given five stars is the head on the moisturiser top was broken. I can still use it so didnt bother contacting as dont have enough time for that x
Would def use again though
2025年11月1日
自発的なレビュー
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