Quickly after ordering I was informed unfortunately my item was not in stock. I was offered a similar item or a refund. This was swiftly done over the phone by a very apologetic member of the staff. I... もっと見る
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The company were very helpful in the shop which I visited while I was on holiday, I paid postage to have my purchase posted, I ordered some more items and paid postage again which the company refunded... もっと見る
Such a great shop to visit, with a good online shopping selection too. Very well packaged delivery and timely too. Extremely pleased with my products and a seamless service throughout. Even receiv... もっと見る
企業が回答しました
Excellent service. Quick delivery. I use these for sitting my garden plant pots on.
企業情報
当該企業による記述
The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.
連絡先
Digbeth Street, GL54 1BN, Stow-on-the-Wold, 英国
- 01451870340
- crockorders@aol.com
- thecrockltd.co.uk
4.9
優良
253件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quality excellent as was the prompt…
Quality excellent as was the prompt delivery. Would not hesitate to recommend this company.
2022年12月10日
The Crock Ltd からの回答
Dear Liza
Many thanks for your great review, we try to get our orders out same day and delighted your were pleased.
Warmest wishes
Clare
Fab company
Order was easy to place on website and a very polite lady rang to see what colour dish brush I would like. Goods arrived on time with a very informative leaflet about the shop. Great experience all round thank you.
2022年10月31日
The Crock Ltd からの回答
Hi Judith. Thank you for taking time to give us a review. We are happy that you liked your blue dish brushes - we all use them ourselves and they are great !
Kind regards,
Ella.
Quick reliable delivery and well packed
2022年11月3日
The Crock Ltd からの回答
Hi Jg,
We are so pleased that your order arrived with you quickly. Thanks for taking the time to leave us a review !
Warm regards,
Ella.
Excellent service
Wanted a particular utensil which was widely available once but which is now hard to come by. The Crock had exactly what I wanted. The order was processed the same day and despatched the next.
2022年10月18日
The Crock Ltd からの回答
Hi Maz.
We are pleased that we had the product that you were looking for ! A lot of great products are being discontinued by suppliers and we are always on the look our for replacements so our customers can still get exactly what they want. Your kind review is greatly appreciated.
Many thanks,
Ella.
The items were well packed and promptly…
The items were well packed and promptly delivered
I really love these lidded salt and pepper pots
Your price was easily the best
2022年10月22日
The Crock Ltd からの回答
Dear April,
Thank you for taking the time to leave us a review.
We are so pleased that you are happy with your pots and that our price was good. We always try and keep our prices as competable as possible and your kind feedback is a reflection of this :)
Regards,
Ella.
The place that has everything
For Stow residents, as well as those from further afield (and tourists), The Crock is an incredibly useful source for almost everything to do with houseware. Setting up house just round the corner, I'm in there four or five times a week, and the super-helpful staff always guide me to what I need. I love this place. I'd write more, but I need to pop round there now to get some keys cut...
2022年10月11日
自発的なレビュー
The Crock Ltd からの回答
Hi Rupert. Thank you for such a kind review ! Myself and the team love seeing you and Ollie !
Many thanks,
Ella.
What a great find
What a great find! Fast delivery and nice product. Very well packed.They even included some sweets and a nice handwritten note.
Thank you x
2022年9月8日
The Crock Ltd からの回答
Good afternoon Sian.
We are pleased that your mugs arrived to you safely and in good time. If there is anything else that we can help with in the future please do not hesitate to get in touch.
Warmest regards,
Ella.
I had a great experience in the Crock…
I had a great experience in the Crock Shop, made my purchase, and left Stow for Cornwall. I regretted not purchasing some aprons, emailed the store, and had them shipped to my workplace in the USA. The customer service was outstanding, communication was excellent, I am delighted. Thank you James and team!
2022年8月31日
The Crock Ltd からの回答
Dear Mark.
Many thanks for your great review. We are so happy that your purchases arrived to your address in the States so quickly, We also loved the photo of the apron modelling ! It was a pleasure meeting you.
Kind wishes,
Ella.
Excellent prompt service
Excellent prompt service. I was contacted by the store to ask which colours I would like. Would recommend.
2022年8月22日
The Crock Ltd からの回答
Dear Wendy.
Many thanks for taking the time to leave us such great feedback.
We are glad that you received the colours that you wanted. We always try and get in contact with our customers when there is a choice of colours or patterns etc.
Kindest regards,
Ella.
A shop with everything you require in the kitchen.
A wonderful experience shopping with this shop. Items packed beautifully and a lovely sweet note. Thank you
2022年8月16日
The Crock Ltd からの回答
Dear Nicole.
Many thanks for your kind review. All feedback is greatly appreciated. We are over the moon that your items were packed well and that you had a good shopping experience with us !
Kindest regards,
Ella.
I bought a couple of their scourers…
I bought a couple of their scourers whilst on holiday last September and loved them! So I went on line and ordered 4 more this year…they are brilliant!
Excellent online service 😊
2022年7月25日
The Crock Ltd からの回答
Goo afternoon Mrs Hawes.
Firstly thank you for taking the time to leave us a 5 star review. Secondly, we are pleased that you love our Crock Scrubbies just as much as we do ! We have been selling them for many years now and they are absolutely fantastic. They should hopefully keep you going for another year or so. Remember when they start to ware they are great to use in pots as drainage !
We welcome your business in the future.
Many thanks,
Ella.
Prompt and excellent service.
2022年7月15日
The Crock Ltd からの回答
Dear Merleen,
Many thanks for taking time to leave us a 5 star review. We are pleased that you are happy with our service and that delivery was prompt.
Many thanks,
Ella.
Fantastic online service
Fantastic online service, very happy with the product. Excellent helpful customer service to ensure our order arrived in time. Thank you.
2022年6月6日
The Crock Ltd からの回答
Good afternoon Ryan,
Thank you for taking the time to leave such a kind review. We always try and source the best possible products to sell to our customers and your review reflects this.
I shall pass on the positive feedback about our customer service to the team.
Have a great day.
Ella.
The Crock Ltd からの回答
Dear Clare.
Thank you for taking the time to leave us such a kind review. We are pleased that you liked the note- we try and make every delivery as personal as possible.
Many thanks,
Ella.
A very good experience
The Crock Shop went above and beyond to get me the sink hole brush that I wanted. Very efficient and pleasant to deal with. It was a good experience. I would recommend them without hesitation.
2022年3月16日
The Crock Ltd からの回答
Good afternoon Simon.
We are pleased that you are happy with the purchase of your sink brush. We pride ourselves on our customer service here at The Crock and we are delighted that you had a good experience with us. Your kind feedback means a lot to myself and the whole team.
Best wishes,
Ella.
Ordered and delivered within 24 hours
Ordered and delivered within 24 hours.
Handwritten thank you note on the invoice…..a nice personal touch.
2022年3月9日
The Crock Ltd からの回答
Dear Mrs H.
We are pleased that your parcel was delivered so promptly. We always try and get any orders out to our customers as soon as possible so it is great to hear good feedback.
Warm regards,
Ella.
Very efficient
2022年3月4日
The Crock Ltd からの回答
Good afternoon Robert.
Many thanks for your review. We are glad that you have found our service efficient.
Kindest regards,
Ella.
The Crock Ltd からの回答
Good afternoon Pam,
Thank you for the review- we are pleased that your order was delivered promptly and that you are satisfied with the goods ordered.
Best wishes,
Ella.
Exceptionally pleasant and helpful…
Exceptionally pleasant and helpful staff. Excellent service. Very impressed 😀
2022年2月3日
The Crock Ltd からの回答
Good afternoon Christine,
Thank you for leaving us a review. We are pleased that you are happy with the service that our team provided. Your feedback is greatly appreciated within The Crock Team.
Kind Regards,
Ella.
Lovely friendly service
Lovely friendly service. The particular colour I wanted wasn’t available and I was phoned to chose another. Later another call said a new delivery had just arrived and would be checked for my first clour choice and sent if available.(it was). So very obliging for an item under £10. Have bookmarked the site to use again.
2022年1月28日
The Crock Ltd からの回答
Hi Julia,
Many thanks for taking the time to leave us a review. I am so glad that we managed to sort you out a green timer ! We welcome your custom again in the future.
Best wishes,
Ella.
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