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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Frequent outages- several times a year. Email and hosting down for a full day or two. Unforgivable when I’m trying to run a small business. Odd direct debit methods that cause over charging. Broken... もっず芋る

5぀星のうち1の評䟡

Our business emails are frequently down and we’re told that someone has entered a password incorrectly which isn’t the case. There is a very slow or non existent response to tickets and any phone nu... もっず芋る

5぀星のうち5の評䟡

I've been using TheEmailShop for over 10 years with almost no problems. Those problems that I've noticed and reported to customer services have been dealt with promptly and efficiently. I like the... もっず芋る

5぀星のうち2の評䟡

Let down by poor customer services! Although they have a telephone help line, it is never answered, only giving a "all staff busy" message. Voicemails are never replied on. Online chat staff lack... もっず芋る

䌁業が回答したした

䌁業情報

  1. 電子メヌル サヌビスプロバむダヌ
  2. りェブ ホスティング サヌビス

圓該䌁業による蚘述

Secure Web, Email, Cloud & Server Hosting | 21 years of excellence


連絡先

2.2

期埅以䞋

TrustScore 5段階評䟡の2

151件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 25に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.2

すべおのレビュヌ

(151)

過去12か月のレビュヌ数: 4ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

I like the website

I like the website ! it provides a variety of services and it is so easy to use ! they offer some real good specials from email marketing to google adwords and email marketing. All in all, the experience is so satisfying !
This is a sponsored review.

2021幎1月6日
自発的なレビュヌ
5぀星のうち4の評䟡

Outstanding

First of all the website is very organized and very user-friendly especially to new users on the website it is very recommendable. Second the customer services because it is very helpful and lastly the product is very nice.

"This is a sponsored Review"

2021幎1月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Asked for support and help

Asked for support and help - got none.
Completely unhelpful

2021幎1月3日
TheEmailShop UK ロゎ

TheEmailShop UK からの回答

Dear Pete,

The query is initiated around 14:15 hrs and it's being only an hour with our team is being handled by our support team while it's being only 1 hour since the generated ticket.

Your query is being handled on priority.

Thanks.


5぀星のうち1の評䟡

Cheap for a reason

You web pages are fail to load or are very slow. Your links lead to page not found errors. When replying to your emails they bounce. Cheap for a reason. Your own webpages and email experience is the perfect advertisement for the level of service to expect.

2020幎11月19日
5぀星のうち1の評䟡

Billed me twice

Billed me twice. Delivered nothing. Couldn't make it up how bad they were/are.

Told me that iit was Stripes fault. Said they had no control over authorisation vs capture. Said I had to wait for an automatic refund whne it expired.

They are cheap proably because they are awful.

EDIT: If by "within minutes" you mean a day and a half later after billing me a second time, then sure.

2020幎11月8日
TheEmailShop UK ロゎ

TheEmailShop UK からの回答

Dear Client,

We have tried to update you with the exact situation with proofs within minutes of your queries.

If something is beyond our control, we have to update the correct picture which is always beneficial.

Further, our services are backed by 45 days money back guarantee, so whatever the case may be we are always available to sort out the problem.

We are here to serve you in the best possible way and looking forward to welcome you very soon again.

5぀星のうち5の評䟡

The process was simple and straightforward.

the process was simple and straightforward. Text on the site was friendly and pleasant. Help was easily reachable. I was transferring a domain and particularly liked having the lock/unlock check right there, with an option to refresh in place. And I really appreciate the warning that I was running out of refresh attempts. One thing I'd suggest is to advice that it can take up to a few minutes for a recently-unlocked domain to become unlocked.

2020幎9月21日
自発的なレビュヌ
5぀星のうち5の評䟡

Domain for my store

I used Theemailshop for choosing a domain name for my dropshipping store. No problems at all. As I know there are some resellers but I bought a domain directly from theemailshop as heard before that it will be easy for me to get support in the future. Hope everything will be good

2020幎9月17日
自発的なレビュヌ
5぀星のうち1の評䟡

I BUY MY DOMMAINE AFTER 1 HOUR AGO BUT


I BUY MY DOMMAINE AFTER 1 HOUR AGO BUT MY DOMMAINR NOT WORK NOW

2020幎9月16日
自発的なレビュヌ
TheEmailShop UK ロゎ

TheEmailShop UK からの回答

Dear Client,

You haven't ordered any domain with us.

You have ordered only hosting services at 13:05 GMT and the hosting is active immediately. The Hosting details have been sent 13:15 GMT.

Thanks.

5぀星のうち1の評䟡

I transferred my domain in April 2020, still not working

I transferred my domain in April 2020, all seemed to be going well and was waiting for the dns to be propagated.. Opened ticket after ticked explaining that the dns is not being propagated, showing them a huge amount of evidence which they obviously never even looked at. Fobbed me off time and time again. Put in a ticket in July (yes 3 months after transferring and still not propagated) to be told someone is looking into it and will get back to me. I thought I'd see how long that took, but gave up in September (with the ticket still open awaiting them). Now in the process of transferring my dns to another company that I know will care.

2020幎9月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent and responsive service, Now about to gain my company business as well

Excellent and responsive service all through a warm, sunny weekend and in face of a lot of difficulty I was having extracting my existing email from the previous provider.

What a difference The Email Shop made when compared to the largely unresponsive, script-reading US-based hosting provider trying to charge me more than three times what The EmailShop were offering me...

...MUCH appreciated and thank you very much! I will now also be moving my company emails over to The Email Shop - need I say more?

2020幎7月13日
自発的なレビュヌ

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