Frequent outages- several times a year. Email and hosting down for a full day or two. Unforgivable when Iâm trying to run a small business. Odd direct debit methods that cause over charging. Broken... ãã£ãšèŠã
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Our business emails are frequently down and weâre told that someone has entered a password incorrectly which isnât the case. There is a very slow or non existent response to tickets and any phone nu... ãã£ãšèŠã
I've been using TheEmailShop for over 10 years with almost no problems. Those problems that I've noticed and reported to customer services have been dealt with promptly and efficiently. I like the... ãã£ãšèŠã
Let down by poor customer services! Although they have a telephone help line, it is never answered, only giving a "all staff busy" message. Voicemails are never replied on. Online chat staff lack... ãã£ãšèŠã
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Secure Web, Email, Cloud & Server Hosting | 21 years of excellence
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Suite 18-19 Parker House, Mansfield Rd, DE21 4SZ, Derby, è±åœ
- 01332 300935
- theemailshop@theemailshop.co.uk
- theemailshop.co.uk
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I have been with THEEMAILSHOP.CO.UK forâŠ
I have been with THEEMAILSHOP.CO.UK for the last 2 years and great services ever since.
Now started a new gaming service, so just registered a new account.
Really happy & satisfied.
Super Easy Checkout and Cost EffectiveâŠ
Super Easy Checkout and Cost Effective !!!
Simple to sign up and clear pricing forâŠ
Simple to sign up and clear pricing for email hosting ..
Helpful support
Website is very informative. Call to helpline initially went to answerphone, which was confusing given the website states 24/7 support. Then used chat, which was responded to quickly (initially by bot, then human) and I finally got someone to ring me, which I always find easier. All queries answered friendly and professionally.
Cost effective and efficient service.
Loved the online support which guidedâŠ
Loved the online support which guided me through the whole process from selection of package to final setup.
Thanks James for the Support
So simple...
As a total beginner, when BT totally messed up my domain, James and Paul were amazing, answering all of my stupid questions via chat and guiding me through the set up process which was really fast and simple.
First time see this amazing website.
First time see this amazing website.
I heard alot about grid hosting and yeah they are perfect with pricing and services.
Love to recommend them for best linux hosting.
Thank you guys
Very reasonable pricing and good support team
Very reasonable pricing with very good downtime. Especially the live support team is very active and helpful.
Before this hosting, I was using another hosting company with whom my experience was very bad that's why I decided to transfer here to theemailshop.co.uk , which was I think my best decision as the support team helped me with all the process in transferring here and setting up and now my business is up and good to go.
Left hand doesn't know what the right hand is doing
TheEmailShop suspended our account twice without warning or proper explanation. When we tried to transfer away from them, the messed us about for 6 months before we had the domain removed from them.

TheEmailShop UK ããã®åç
Thank you for Awsome help and SupportâŠ
Thank you for Awsome help and Support for running my website.
I am extremely fed up with some of the top companies as I am a regular user of hosting. But The Email Shop is the best solution. They are just amazing and my second hand.
For a layman, they guide like a pro and sort out your problem in minutes.
Thank you So much Sir for this support
Excellent company
I have been with theemailshop for almost a year and all i can say is i would never look at another company for our business emails. Never any down time and when i've had issues through my own fault, they were excellent and very efficient at getting me back up an running.
Great price - fantastic company
We have multiple hosting accounts withâŠ
We have multiple hosting accounts with theemailshop and great pricing coupled with great services.
No downtime and good support team
Good services especially awesomeâŠ
Good services especially awesome prices...
Purchased VPS Power package and theâŠ
Purchased VPS Power package and the pricing and customer services are excellent and hoping to have the uptime great as well.
Useless time wasters
Useless time wasters, I have made payment but never got the service activated, instead, I was labelled a fraud. I received no justification or apology when i contacted the support service.
Ooh, I was told "We will refund you!".
What a service!

TheEmailShop UK ããã®åç
Let down by poor customer services!
Let down by poor customer services!
Although they have a telephone help line, it is never answered, only giving a "all staff busy" message. Voicemails are never replied on. Online chat staff lack in knowledge and are very slow to comeback on the issues they weren't able to solve. If you can do without customer support the service and the control panel are adequate, although somewhat outdated and confusing. The pricing is competitive.
Have been a user for about a year now.
***Update 29.07.2019: emailed the company yesterday using their web support form about transferring another domain over - no reply! However very quick to reply on Trustpilot, almost instantaneous!

TheEmailShop UK ããã®åç
Prompt response and good services
Good service
Very good helpful service may consider moving later this year.
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