âWay Too Small, Way Overpriced, and Not Worth the Hassleâ
Bought this onesie expecting a relaxed, oversized fit, but what showed up was the complete opposite. Even after sizing up to an XL based on their size chart (which claims to fit 165â170 cm), it doesnât come close. The person wearing it is 163 cm and the legs barely reach below the kneesâcompletely off in terms of sizing accuracy.
As you can see, the fit looks awkward and cropped rather than comfortable, which defeats the whole purpose of a onesie. The material itself is pretty averageânothing about it feels premium or worth the $100 price tag, and it doesnât seem like itâll hold up over time.
Customer service was just as disappointing. Instead of resolving the issue, the best they could offer was a 10% discount on another purchase⊠which isnât exactly helpful when the first product is already a miss.
Overall, overpriced, poorly sized, and not worth it. Wouldnât recommend.
Thegoofyonesie ããã®åç
Thank you for taking the time to share your feedback. Weâre sorry to hear that the fit did not meet your expectations.
We always want our customers to have a positive experience with us, and we understand how frustrating it can be when an item does not feel right for them.
As explained in our support correspondence, our policy includes a 30-day window for return or exchange requests. Unfortunately, we were contacted after that window had already passed, so we were unable to process a refund or exchange in this case.
Although we could not override the return window, we still tried to offer a goodwill solution with a discount toward a future order. We understand this was not the resolution you were hoping for, but we did our best to assist within the limits of our policy.
We appreciate your feedback and will continue reviewing it carefully as we work to provide the best possible experience for our customers.
Best regards,
The Goofy Onesie Team