The Health Check ロゴ
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The Health Check レビュー 

140
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TrustScore 5段階評価の4.5

4.7

診療所
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fast and easy. Me Shabir was fantastic and welcoming and very helpful. He was patient and explained the necessary processes clearly as well as provided reassurance for the service to meet the fit to f... もっと見る

5つ星のうち5の評価

Easy to book and was attended to promptly. Received our results just over 24 hours. Location was convenient for us as the centre was in walking distance. Only criticism is the office facilities could... もっと見る

5つ星のうち5の評価

We had a Fit to Fly PCR test at Health Pharmacy, Rayners Lane. The whole experience from booking the PCR test online to receiving the certificate of the negative test was excellent. My husband and... もっと見る

5つ星のうち5の評価

Thank you very much for your care pre operations. So many calls so many questions to make sure everything is going on right directions. Wonderful thanks for their dedicated service.

企業が回答しました

企業情報

  1. 診療所

当該企業による記述

Health Check strives to be a world-class health care provider with its array of services. With up-to-date Covid-19 testing infrastructure, we are all braced up to play our part in fighting the pandemic. The Health Check was launched as part of a drive to reduce the huge costs of Covid-19 testing and to provide a fair price with polite and professional staff for patients and customers who may be suffering from Covid-19. We are also one of the few companies that have an active chat and telephone portal where customers can contact a human as opposed to an answering machine. We also deploy special testing strategies for very young and young children or adults and kids with special needs who may not be able to endure a long swab going into their nose and throats. All our staff are Enhanced DBS (Police) checked and are also trained in vaccination and calming methods to help even the most distraught patient take the test with relative ease. Testing rooms are private and special Covid-19 filtration and eliminating devices fitted. To ensure the further safety of customers and patients all staff are regularly checked for Covid-19 too. Test with confidence at: www.thehealthcheck.co.uk

連絡先

4.7

優良

TrustScore 5段階評価の4.5

140件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(140)

過去12か月のレビュー数: 0件

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5つ星のうち1の評価

AVOID - NOT TO BE TRUSTED

AVOID - NOT TO BE TRUSTED: Health Check mis-sell lateral flow testing as PCR testing and their sampling technique is so poor that a known positive person tests negative. I paid £40 for a PCR test at Health Check in Rayners Lane after eleven days of positive lateral flow tests at home. (NHS guidelines state I would no longer be infectious after ten days, but I wanted a PCR test to confirm the presence of Covid, to enable me obtain a Covid recovery certificate in the future, if required for travel, e.g. to USA/Canada). The Health Check tester swabbed both my nostrils very briefly around the entrance, rather than rotating for the swab several seconds higher up the nose. They then very briefly dipped the swab in a plastic tube of solution, making no effort to transfer material from the swab to the solution, then discarded the swab. I did not see where they put the sample next, but both the swab and the plastic tube of solution looked identical to those used in my home lateral flow tests, and different to the swab and test tube type I have previously seen used for PCR testing. I later received an email from The Health Check saying that my so-called "PCR" test was negative. Not surprising given the poor attempt to obtain a suitable sample. I went home and did another lateral flow test, which was positive. I then bought a PCR test from Boots, which involved taking a nasal sample at home and sending it to their lab for analysis. The Boots PCR test was also positive. I live alone, so it is very unlikely that all of my home tests were contaminated by Covid from anyone else. If you need a Covid test to protect your loved ones or fellow travellers, don’t rely on HealthCheck.

2022年11月12日
自発的なレビュー
The Health Check ロゴ

The Health Check からの回答

Dear EA, We take all tests very seriously and we also appreciate feedback both positive and negative that help us. In your case, it is apparent you came to our clinic knowing you may be positive. This is against our terms and conditions as this can put both staff and other customers at risk. Whilst your intension was to seek a recovery certificate, this would never have been the case as you knew before taking the test that you were positive, hence the reason you went home as you say and did another test. It would have saved time. money and effort if you had done that test before coming. Unlike other test providers we refund or issue coupons to customers who are unable to take the test e.g (flight delayed, positive before coming).
All tests have a small percentage that come back as either what is known as a 'false negative' or a 'false positive'. This is just the nature of the test. In your case a false negative which is much more likely than a false positive has occurred. There is never a single reason behind this.
We however have taken steps to investigate and take necessary actions and measures that the swabbing methods are done properly and SOPs followed.
We therefore thank you and wish you a fast recovery.

5つ星のうち5の評価

Fast and easy

Fast and easy. Me Shabir was fantastic and welcoming and very helpful. He was patient and explained the necessary processes clearly as well as provided reassurance for the service to meet the fit to fly requirements. He gave us his contact details and allowed to us to feel comfortable that we will receive the results by the end of the day and was diligent to in taking the sample to ensure there was no error in the results.

2022年5月15日

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