This company were disastorous, I booked a holiday with them. Checked price before started the process, when @ checkout it had gone up to £67 & first mention of £25 fee. Authorised payment & it was onl... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Hi I had the pleasure of working with Mathew on our girls trip to Bali and he was patient and understanding even when we had to downsize attendees from trip. They worked with me as we all had differen... もっと見る
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Despite the fact that I haven’t travelled with them yet, I felt it was important to leave this review because the customer service has been excellent so far. When I called, Prince (that is his na... もっと見る
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I had a first rate experience dealing with this company , Oliver was the gentleman who served me and he could not have been any more patient and proficient. He managed to get me a great deal in the ex... もっと見る
企業情報
連絡先
24 Market Square, HP11ER, Hemel Hempstead, 英国
- +1 888 362 1098
- bookings@theholidaymasters.com
- theholidaymasters.com
4.4
優良
71件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
IBOOKED THROUGH HOLIDSY MASTERS THEY AV…
IBOOKED THROUGH HOLIDSY MASTERS THEY AV PUT ME IN HOTEL HAHA RAMBLA IN BENIDORM I HAD CART MY LIGHAGE UPSTAIRS COZ LIFT NOT WORKING THEN THEY TELL ME WIFI NOT WORKING THEN TV IN ROOM DNT WORK FOOD IS COLD THEN I ASK IF EURO FINAL IS ON IN LOUNGE NO THIS TV DNT WORK WHAT A MESS PLS DNT USE HOLIDAY MASTERS AND DEFINATELY DNT GO TO RAMBLA HOTEL BENIDORM WORST HOTEL I AV EVER STAYED IN
2025年5月30日
自発的なレビュー
Theholidaymasters からの回答
Dear Gerard,
We’re sorry to hear about your experience. Please note, the hotel was booked only after your authorization. While we aim for the best experiences, hotel services are beyond our control. We truly regret the inconvenience caused during your stay.
Regards,
TheHolidayMasters
Just booked a short break to benidorm…
Just booked a short break to benidorm john the adviser went above and beyond to accommodate my sole travel needs john talked me through evry think to high standard customer services was exelent thank you john
2025年5月29日
自発的なレビュー
Theholidaymasters からの回答
Hi Scott,
Thank you for your kind words and support! We're overjoyed to know you had a positive experience. Your feedback is truly appreciated, and we look forward to having you back soon!
Regards,
TheHolidayMasters
Dexter was great
Dexter was great on the phone. Very patient while we waited confirmation for things on our side.
Easy to progress with the holiday!
Very clear in what we were signing up to and also supported on a separate request.
2025年5月24日
自発的なレビュー
Theholidaymasters からの回答
Hello Kerrie,
Thank you for the wonderful review! We're so glad you loved your experience with Dexter. Your feedback is incredibly valuable, and we look forward to providing you with another great visit in the future.
Regards,
TheHolidayMasters
Excellent service and competitive price
Excellent service tonight from this company. Arthur dealt with my holiday booking and was patient and very thorough in his explanations. It was a fairly complicated booking as it involved flying out from separate airports and he sorted this with a calm attitude. Would definitely recommend The holiday masters and prices were really competitive
2025年5月22日
自発的なレビュー
Theholidaymasters からの回答
Dear Julie,
We greatly appreciate your positive feedback! It’s always a pleasure to know our efforts are appreciated. We look forward to seeing you again and continuing to meet your expectations.
Regards,
TheHolidayMasters
Theholidaymasters からの回答
Hello Neil,
Thank you for the wonderful review! We're so glad you loved your experience with Dexter. Your feedback is incredibly valuable, and we look forward to providing you with another great visit in the future.
Regards,
TheHolidayMasters
Eric was our booking advisor
Eric was our booking advisor, I’ve never booked over the phone before I was very nervous with scamming going on but he rest assured us by providing evidence and taking us through step by step and putting us at ease, in the future I’ll definitely be booking through Eric he found me a perfect deal I couldn’t of asked for much more what a gentleman
2025年5月18日
自発的なレビュー
Theholidaymasters からの回答
Hi Kelly,
Thank you so much for your kind words for Eric! We are thrilled to hear you had such a great experience with us. Your feedback truly means a lot, and we look forward to serving you again soon!
Regards,
TheHolidayMasters
Theholidaymasters からの回答
Estimado Cliente.
Muchas gracias por tomarse su valioso tiempo para escribirnos una reseña tan buena. Créanos, realmente lo apreciamos. Es un verdadero estímulo para nuestro personal cuando reciben una reseña tan buena y sienten que se valoran sus esfuerzos.
Atentamente,
TheHolidayMasters
Brilliant service so easy and cost…
Brilliant service so easy and cost effective.. Highly recommend
2025年5月18日
自発的なレビュー
Theholidaymasters からの回答
Dear Eliza,
Thank you so much for your kind words! We are thrilled to hear you had such a great experience with us. Your feedback truly means a lot, and we look forward to serving you again soon!
Regards,
TheHolidayMasters
I was handled by 'John' and Sidney and…
I was handled by 'John' and Sidney and they were most professional and courteous. The whole process was quick and I was extremely happy with the service I got! Well done!
2025年5月17日
自発的なレビュー
Theholidaymasters からの回答
Dear Robert,
We’re so glad you had a wonderful experience! Thank you for taking the time to leave a review – it really motivates our team to keep providing the best service. We can't wait to welcome you back!
Regards,
TheHolidayMasters
Perry was a great help could…
Perry was a great help could iunderstand him and very polite
2025年5月15日
Theholidaymasters からの回答
Hello Dear,
Thank you for sharing your positive experience with us! We’re happy to know you were pleased with our service/product, and we appreciate your continued support. See you next time!
Regards,
TheHolidayMasters
A great experience with Perry who was…
A great experience with Perry who was very patient because my imperfect English. He was very reassuring. Thanks again Perry!
2025年5月14日
Theholidaymasters からの回答
Dear,
We’re so glad you had a wonderful experience! Thank you for taking the time to leave a review – it really motivates our team to keep providing the best service. We can't wait to welcome you back!
Regards,
TheHolidayMasters
John was very helpful.
2025年5月9日
自発的なレビュー
Theholidaymasters からの回答
Dear Louise,
Thank you so much for your kind words! We are thrilled to hear you had such a great experience with us. Your feedback truly means a lot, and we look forward to serving you again soon!
Regards,
TheHolidayMasters
Perry was very helpful and patient
Perry was able to quickly sort out and politely solve my problem
2025年5月8日
Theholidaymasters からの回答
Dear Peter and Evelyn,
We’re so glad you had a wonderful experience! Thank you for taking the time to leave a review – it really motivates our team to keep providing the best service. We can't wait to welcome you back!
Regards,
TheHolidayMasters
Fantastic service, fantastic price!
John made booking my holiday so easy and was so helpful and efficient. I got a fantastic price on an all inclusive holiday in August - cheaper than anywhere else!
2025年5月8日
自発的なレビュー
Theholidaymasters からの回答
Hello Dear Nicola,
Thank you for sharing your positive experience with us! We’re happy to know you were pleased with our service/product, and we appreciate your continued support. See you next time!
Regards,
TheHolidayMasters
Eric is fantastic!
Eric took his time to look around extensively and find me a package that I'm very happy with. I kept apologising for making him do so much work but he assured me it was fine & kept searching for me.
I have just booked a package for the end of the month & I've already asked him to look at packages for the end of June. Ask for Eric when looking to book with this company. He will work hard to find you the best deals with luggage included in the price
2025年5月4日
自発的なレビュー
Theholidaymasters からの回答
Dear Jinae,
We’re so glad you had a wonderful experience! Thank you for taking the time to leave a review – it really motivates our team to keep providing the best service. We can't wait to welcome you back!
Regards,
TheHolidayMasters
Tiago sanchez me duo la information y…
Tiago sanchez me duo la information y me attendions bien.
2025年5月2日
Theholidaymasters からの回答
Estimado Cliente.
Muchas gracias por tomarse su valioso tiempo para escribirnos una reseña tan buena. Créanos, realmente lo apreciamos. Es un verdadero estímulo para nuestro personal cuando reciben una reseña tan buena y sienten que se valoran sus esfuerzos.
Atentamente,
TheHolidayMasters
Holiday masters dexter and john very…
Holiday masters dexter and john very good service pleasant and very helpful id give it 5 stars
2025年4月30日
自発的なレビュー
Theholidaymasters からの回答
Dear Mary,
We’re so glad you had a wonderful experience! Thank you for taking the time to leave a review – it really motivates our team to keep providing the best service. We can't wait to welcome you back!
Regards,
TheHolidayMasters
Lucas Martín
Lucas Martín
Fue muy amable y muy diligente en el trabajo, Excelente teabajador
2025年4月24日
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