Theo2 レビュー 166

I booked a ticket to see a band at O2 Arena London at £150. Two weeks prior to the concert O2 Arena had still not published show start or end times, meaning I couldn't arrange travel in and out of London.

I tried to contact the venue but the published phone number does not work and the contact form resulted in a template response basically saying 'we dont know when shows start or end'. Insane.

Also no rucksacks, no water bottles and no food can be taken in. I was traveling from the midlands. Do they expect all their customers live locally?

So I had no alternative but to sell my ticket as I had no way of knowing whether I could make the last train out of Paddington in time.

Never again O2 Arena.

Get better seats please! I’ve been to O2 a few times over the years but my recent experience was awful. Up on level 4 as it’s so high I don’t mind sitting but once the show started everyone in front stood up! I had to stand up as I could not even see the screens. This was so dangerous and staff should tell people on top level 4 seats to sit as it’s so high up. It made me have to stand for the entire 2 hrs which I was not comfortable doing why pay for a SEAT! I might as well gone for standing floor. If your seats were not so uncomfortable people may have sat down. Get rid of the cup holders you’re not a cinema no one can use them.

Tyler – an absolutely fantastic artist and performer. His talent and energy were undeniable, and he truly gave everything to the show.

Unfortunately, the same can't be said for the venue setup at the O2 Arena. The experience was significantly diminished by poor event organisation. We were confined to a tightly packed area roughly the size of the centre circle of a football pitch—despite having paid nearly £200 per ticket. Any attempt to move outside this small, cramped space was immediately shut down by visitor safety staff, who insisted we stay within arbitrary boundaries.

This kind of crowd management not only impacted comfort but also dampened the overall atmosphere of what should have been an electric, unforgettable night. A real shame for such an exceptional performance.

Well its hard to believe I could find a worse venue than the O2 after booking tickets for War of the worlds with no performance time only to stand in a queue for 2 hours in the bar area but they have beaten it with the O2 Brixton Academy. Here you pay for seats only to find out its a free for all and find you can be standing for a 2 hour performance. Its carnage, people barging you out of the way on stairways to get the best seats. How O2 can put there name to such awful venues (adding here also Islington and Bournemouth) I have yet to discover one that is any good. If I had just updated my phone contract I would leave O2 and go to another supplier.

Long time ago the o2 arena was much better organisation.
Some visitors security yellow t-shirt from the hall really impatient.
Impolite
Today 15th of may I really disappointed long waiting.

Concert was amazing, and just realised when I've been before that if you sit on either side the sound quality is very poor. The seats are horrible and make your ass hurt after 30 minutes. The worst thing??? The cost of drinks in the venue, it cost £5.50 for a Pepsi and a tenner a pint - I can buy a case of beer at the supermarket for that price!

The app is one of the most infuriating things I’ve ever used. Singing in to your account to access tickets is the only thing I will ever use this app for, I can only imagine that’s the same for everyone else that uses the app, so why is it made to be so complicated? Completely unused friendly and needs to be reviewed urgently

Went to see war of the worlds ticket time said 13:30 doors open 12:30 thought cool we’ll get up there get some food……well turns out the show doesn’t start until 15:00!!!! No one who went to see the show knew that so at least I knew I hadn’t read it wrong. Once in you then had to stand on the first floor until they opened upstairs which was packed with no structure or guidance where to queue (we was there for about an hour) then they let you up stairs where you end up standing around with no seating for another 45 minutes!! What an absolute joke!! A lot of the security was absolutely useless and just liked to bark orders on occasions for no purpose.

Bought tickets to indigo, floor a, seated. They failed to secure the row in front of us and every time the people shifted it slid back. This landed us with a literal 3 inches of legroom. Couldn’t even stand. Miserable experience that was outright dangerous. Compounded by being 6’4”. Not sure I’d go again, certainly wouldn’t buy floor seats.

I thought we were going to a Michael Ball an Alfie Boe concert, but the warm up act are absolutely awful which made me feel that we were at a cheap holiday camp. The pair were extremely annoying, sounded as if they were children’s entertainers. We’ve been to see Michael and Alfie on many occasions but the start was nothing but excruciating. Get them off any further shows.

I went to the O2 to have lunch. It was inside but outside the restaurant.
Pigeons were around eating the food left by customers.
This is disgusting.
It says a lot about the cleanliness of the venue.
I finished my meal inside the restaurant.
I won't come back for food.

No help or special assistance when. Accompanying someone a month out of breast surgery. Uncaring attitude and zero help! Avoid if you want good customer support or need help and just after international women’s day! Staff unhelpful, couldn’t care less! Customer service zero! Avoid at all costs!

To day i go whit 3 mate to spend time playing Snooker and visit outlet for get some shopping one of stupid skinny security whit one gold teeth starting flowing as everywhere i speak to him nicely why flowing as he behaving very rude and speaking rubish i can’t understand how this company of security let someone not professional and whit ( 0) experience and rude working security you need to learn him how speak to people he making me have bad day and i didn’t enjoy my day off his making me not comfortable for his behaviour shame

I went to see Strictly live and I can't thank the assistance staff enough, they provided wheelchair and escort to our seats both before and after the show, really made us feel comfortable. I'm sorry but i didn't get the young lady's name who got us to out seats but Thank you to Louie whe took us right out to the road where our taxi was waiting. They made what could have bee a daunting event very easy to manoeuvre.

Tickets gekocht via ticketmaster en de optie aangevinkt om de kaarten via de o2 te ontvangen (niet bij nagedacht). Helaas konden we toch niet gaan. Omdat de kaarten via o2 gekocht waren konden we ze niet via ticketswap aanbieden. We konden ze wel via o2 verkopen, voor een maximum van 50% van de prijs... voelt alsof we opgelicht zijn

It’s just the OUTRAGEOUS prices for drinks & snacks.
You can’t bring your own so you have to buy there’s.
£4.20 for a 50cl bottle of water. £9 for a small popcorn.

The attitude of this venue is utterly abhorrent. We’re taking our young family to see the Hotwheels monster trucks tomorrow and note you can’t even bring bottled water or light snacks to the venue. This is nothing to do with security, pure commercial greed. Sick people

Family christmas treat ruined by GREED
Snacks and drinks confiscated and forced to buy highly inflated products

Took my daughter to see Disney on ice at 02 was supposed to be in prime seats but my row was behind people with wheel chairs and as we was all on the floor level no one in my row could see over the people in front of us .definitely waste of money and very disappointed in the 02 of not planning the seating better for everyone .

We have just been to see Mamma Mia the party with my elderly mother. We asked for a wheel chair at the main desk and have literally had the best experience of support, warmth and help! Mark Thomas was the gentleman who transported my mum in a wheel chair, and he was the most wonderful human you could ever wish to come and help. Once in the show, the staff were all so attentive and kind - Ace was the name of the main security man who was also so attentive and warm. After, Mark picked us up and took us to the uber stop, waiting in the rain with us till we got picked up. 5 stars doesn’t feel enough!