Great experience with The Out. Everything was smooth from start to finish – very easy process and excellent service. The team was professional, friendly, and made the whole rental straightforward. T... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Great experience with The Out. Everything was smooth from start to finish – very easy process and excellent service. The team was professional, friendly, and made the whole rental straightforward. T... もっと見る
企業が回答しました
Second rental with The Out in London, wouldn't use any other car rental. All cars are Range Rovers, like new. Love the drop off and pick up service, especially valuable with kids and luggage. And... y... もっと見る
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I had an excellent experience using The Out for my recent car hire. The whole process from booking to collection was smooth, straightforward, and very well organised. The platform itself is easy... もっと見る
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Amazing from start to end! Really impressed with the customer service, prompt email responses. Car was really new, less than 500 miles as mileage. Car delivery staff were really nice. Only fe... もっと見る
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Car rental by Jaguar Land Rover. Delivered to your door. No surprises, all-inclusive prices. Book within minutes in the app, we’ll deliver to you and collect when you’re done. Choose from Land Rover Discovery Sport, Land Rover Defender, Range Rover Evoque, Range Rover Sport PHEV, Range Rover Autobiography PHEV, Jaguar F-TYPE and fully electric Jaguar I-PACE. All-inclusive pricing: unlimited mileage, additional drivers, fully comprehensive insurance, delivery and collection in London Zones 1-5. And all the extras are included too.
THE OUT, The Script, 44 Featherstone Street, Old Street, EC1Y 8RN, London, 英国
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Terrible customer service. Two hired cars, two flat tires, one dead battery. No spare tires. And the tire service does not carry the correct tire!? Save yourself $$$$ and stress, avoid The Out. Lost two days of travel and occurred extra expenses to get back to London. We had to leave the car as we could not drive it. Their response was to waive the fuel refill!!!!! We couldn’t drive the car to refill it!
You were contacted through the proper channels. As your roadside team came to our car, and was unable to fix the tire. How can you say we did not contact you properly!?! When we spoke to the associate about the breakdown they were happy to take our information and send the repair van. The associate never let us know we needed to place a separate call. How is that on us?
We are very reasonable, but you continue to nickle a dime us after we lost two days of planned activities and incurred costs to get to our flight on time. One day of rental and a half tank of gas hardly makes up for the lost time, hotel expenses and alternative transportation.

THE OUT からの回答
Everything was great from car delivery and condition to everything
Rented for week during Christmas time

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THE OUT からの回答
Perfect delivery and collection as always and the car was perfect also - The OUT has never failed to deliver perfection for me!

THE OUT からの回答
Great experience renting with them. Excellent drop off and collection service by Alessandro. Customer service team was also very helpful.

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THE OUT からの回答
Easy peasy - the best car rental experience we have ever had. The delivery and pick up staff were delightful.

THE OUT からの回答
Customer service was top notch and very helpful. Collection and drop off actually very comfy with their polite drivers.
And of course the guarantee of awesome Land Rovers!

THE OUT からの回答
Reliable, good customer service and cars are well maintained. Alessandro was on time and very helpful meeting us at the airport to pick up the car. The only minor issue is the website/app which sometimes doesn’t work. The chat function is quite responsive though

THE OUT からの回答
I would like to extend our appreciation for the excellent service provided by your driver at Heathrow Airport yesterday.
He assisted during the vehicle drop-off process and was incredibly helpful throughout.
The support he provided made the experience smooth and stress-free, and we wanted to ensure this positive feedback is passed along.
Please share our thanks with him and acknowledge his outstanding customer service.

THE OUT からの回答
Car was amazing, service was great, cost was reasonable for what you got! Amazing offering I loved it so much

THE OUT からの回答
Great vehicles; great service. Flexible pick-up and drop-off points.
Car rental the way it should be done.

THE OUT からの回答
Great car. Easy collection and drop off outside my house. Will use again asap

THE OUT からの回答
We’ve been hiring cars from The Out since they first began, and the level of service has been exceptional every single time. The team are super efficient, always polite, and genuinely a pleasure to deal with. We really love using them — everything just works seamlessly from start to finish.
One of the biggest benefits is the convenience: they deliver and collect the car directly from your door, which makes the whole experience incredibly easy and stress-free.
On our most recent trip, we had a flat tyre (and a small scrape) while driving in France. One of the agents went above and beyond — she worked most of her Sunday trying to find a garage to fix the tyre, which was amazing. When we returned the car, the team were just as helpful in supporting the insurance claim, providing all the documents we needed without any fuss.
The Out consistently deliver a five-star service — we wouldn’t hire from anyone else

THE OUT からの回答
The pick up and drop off was so easy! The car was in great shape. The whole process was hassle free!

THE OUT からの回答
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