Wonderful shop with excellent choices. They stock a very good range of sizes, as a plus size woman who loves to go on lots of mountain adventures I often struggle to get decent hiking gear in my size.... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
I really liked the options available and the information provided on the site, all of which helped me choose the perfect new coat which I was really impressed with when it arrived, especially as it wa... もっと見る
I got a call from the company after I had ordered my jacket to tell me thete was sm issue with it & they offered me solutions to the problem. It's rare to get hands on Customer service like this. My j... もっと見る
I was looking for a wetsuit for a sea swim event coming up, I rang and spoke with Jade in the Galway store who was full of knowledge and advice. I bought a great wetsuit online and then followed... もっと見る
企業情報
当該企業による記述
Portwest is an Irish owned retailer, established in 1904, with 4 stores located along Ireland's Wild Atlantic Way. Designing and manufacturing outdoor clothing and leisurewear for over 100 years, they have become a trusted name in providing functional, durable and stylish collections with value at it's heart. Shop their great range of clothing, accessories and equipment from all your favourite brands for camping, hiking and watersports.
連絡先
4.6
優良
271件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sizing is completely off
Being that I'm at the top end of sizing I managed to size up by one size (as recommended by the sizing guide).
When the jacket arrived I could barely fit it over my shoulders, with no hope or dream of zipping it up or lifting my arms!
Since I'm purchasing OUTERWEAR I was naively thinking that I would be able to fit clothing underneath - not a snowballs chance...
Ladies be aware that if you're like me and in the top range of sizing - perhaps this range of jackets is not for you.
I've sent the jacket back.
2024年8月29日
Portwest Ireland - The Outdoor Shop からの回答
Dear Deborah,
Thank you for your feedback, and I’m sorry to hear the sizing didn’t work for you. We understand how important proper fit is, especially for outerwear. Your comments about the sizing guide are noted, and we will review them to ensure our products meet customer expectations.
If there’s anything we can do to assist with your return or help you find a better fit, please don’t hesitate to reach out to us directly. We’re here to help.
Best regards,
Finn.
Portwest - The Outdoor Shop
Portwest Ireland - The Outdoor Shop からの回答
Dear Lydia,
Thank you for your lovely review! We're delighted to hear you had a prompt and efficient shopping experience with us. We look forward to serving you again soon!
Best regards,
Finn.
Portwest - The Outdoor Shop
Portwest Ireland - The Outdoor Shop からの回答
Dear Mary,
Thank you for your kind review! We're thrilled to hear you’re happy with the speedy delivery and the quality of your coat. We hope to serve you again soon!
Best regards,
Finn.
Portwest - The Outdoor Shop
Prompt delivery
Prompt delivery, loved what I got and really nice personalised card in my parcel.
Excellent experience from start to finish. Well done!
2024年8月3日
Portwest Ireland - The Outdoor Shop からの回答
Dear Elizabeth,
Thank you for your wonderful feedback! We're so glad you loved your purchase and appreciated the personal touch in your parcel. It’s great to hear you had an excellent experience with us. We look forward to your next visit!
Best regards,
Finn.
Portwest - The Outdoor Shop
Portwest Ireland - The Outdoor Shop からの回答
Dear David,
Thank you for your review! We’re glad to hear you were happy with our prompt service and found the website easy to use. We appreciate your feedback and hope to serve you again soon!
Best regards,
Finn.
Portwest - The Outdoor Shop
Portwest Ireland - The Outdoor Shop からの回答
Dear Mary,
Thank you for your kind words! We're delighted to hear you're satisfied with our service and prompt delivery. We look forward to serving you again soon!
Best regards,
Finn.
Portwest - The Outdoor Shop
Wonderful shop with excellent choices
Wonderful shop with excellent choices. They stock a very good range of sizes, as a plus size woman who loves to go on lots of mountain adventures I often struggle to get decent hiking gear in my size. Portwest Outdoor Shop has been such a blessing to find! I will definitely be a returning customer.
2024年7月26日
自発的なレビュー
Portwest Ireland - The Outdoor Shop からの回答
Dear Esther,
Thank you so much for your fantastic review! We're thrilled to hear that you found the right gear with us and that our range of sizes meets your needs. It's wonderful to know that we can support your mountain adventures, and we can't wait to welcome you back as a returning customer!
Best regards,
Finn.
Portwest - The Outdoor Shop
Portwest Ireland - The Outdoor Shop からの回答
Hi Maureen,
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our clothing, shop, and staff. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again soon!
All the best,
The Portwest Team.
Portwest Ireland - The Outdoor Shop からの回答
Hi Fiona,
Thanks for the great feedback! We're happy to hear the delivery was quick and ordering was easy. Hope to serve you again soon!
All the best,
The Portwest Team.
Portwest Ireland - The Outdoor Shop からの回答
Hi Aveline,
We appreciate your feedback! It's great to know everything went smoothly with your order and that you're pleased with the product. Hope to see you back soon!
All the best,
The Portwest Team.
Easy to order and swift delivery.
2024年6月30日
Portwest Ireland - The Outdoor Shop からの回答
Hi Veronica,
Thanks for your feedback! We're glad to hear that ordering was easy and delivery was swift. We look forward to serving you again soon!
All the best,
The Portwest Team.
Excellent store …
Can’t recommend the service from Portwest highly enough. Always prompt and the quality and range of clothing available is excellent.
2024年6月29日
Portwest Ireland - The Outdoor Shop からの回答
Hi Jennifer,
Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with our service, quality, and range of clothing. Your recommendation means a lot to us. Looking forward to serving you again!
All the best,
The Portwest Team.
Will absolutely buy again
First time customer who discovered the brand by chance in Homeland in Mayo.
Gorgeous clothes. Ordered online, items were delivered really quickly and they even included a thank you card which was a really nice touch. The quality of the clothes is excellent, the prices very reasonable and it's great to see a home grown brand doing so well. Will definitely buy again.
2024年6月28日
Portwest Ireland - The Outdoor Shop からの回答
Hi Maggie,
Thank you for your fantastic review! We're so glad you discovered us and had a great first experience. It's wonderful to hear you loved our clothes and appreciated the thank you card. We look forward to your next visit!
All the best,
The Portwest Team.
Portwest Ireland - The Outdoor Shop からの回答
Hi Edward,
Thanks for your feedback! We're glad to hear that you found our delivery quick and reasonable. We look forward to serving you again soon!
All the best,
The Portwest Team
My new go-to place!
I am happy to find one of the right places to shop in Ireland for outdoor wear. My go-to place in America was REI. I purchased three different pairs of Craghoppers pants, Airedale rain trouser, Kiwi pro trouser (love these and have 2 pair) and Aysgarth II Thermo Waterproof. Trousers. All are a perfect fit except for the thermo pants lining which restricts leg movement. Since the thermo pants were discounted they cannot be returned so, I will figure out a way to make them work. I purchased my first items at the Westport shop. Everyone there was very helpful! Portwest's online site was easy to navigate. It is a plus that the women's line includes a short size in pants. I am 5'1" and small frame. Thank you Portwest!
2024年5月26日
Portwest Ireland - The Outdoor Shop からの回答
Hi Mara,
Thank you for the detailed and thoughtful review! We're thrilled to be your new go-to place for outdoor wear in Ireland. It's great to hear that you found a good fit with most of your items and that our Westport shop team was helpful. We're sorry to hear about the issue with the thermo pants but appreciate your understanding. We look forward to serving you again both in-store and online!
All the best,
The Portwest Team.
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