Had a a great experience with Fiona, she was a big help. Her customer service was excellent. Will definitely be back, when I need a refill.
企業が回答しました
所在地
所在地を変更3a Vicarage Fields Shopping Centre, Barking, IG11 8DG ESSEX, GB
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レビュアーのコメントを見てみましょう
Amazing experience at The Perfume Shop. Ruby and Loretta were both very friendly, helpful, and provided excellent customer service throughout. They helped me find the perfect fragrances within my budg... もっと見る
企業が回答しました
I’m very happy with my purchase. The customer service was friendly and professional, and my order was processed quickly. My parcel arrived safely and everything was well packaged. I would happily orde... もっと見る
企業が回答しました
The people working at the shop where so sweet and helpful and honestly made my experience there so much more enjoyable.
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
3a Vicarage Fields Shopping Centre, Barking, IG11 8DG, ESSEX, 英国
4.5
優良
28件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Thank you for your help today.
Had a a great experience with Fiona, she was a big help. Her customer service was excellent. Will definitely be back, when I need a refill.
2026年8月27日
自発的なレビュー
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The people working at the shop where so…
The people working at the shop where so sweet and helpful and honestly made my experience there so much more enjoyable.
2026年8月7日
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I’m very happy with my purchase
I’m very happy with my purchase. The customer service was friendly and professional, and my order was processed quickly. My parcel arrived safely and everything was well packaged. I would happily order from this store again. Thank you
2026年7月19日
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Loresa and aya was very helpful and…
Loresa and aya was very helpful and gave me a fantastic service
2026年7月18日
自発的なレビュー
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served today by Manhaah
I was served today by Manhaah. She was extremely helpful and provided amazing service.😄😄
2026年7月5日
自発的なレビュー
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Incredible and lovely customer service…
Incredible and lovely customer service from Manhaah
2026年6月13日
自発的なレビュー
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff Miss Nazime was very helpful…
The staff Miss Nazime was very helpful and very polite to me.
keep it up well done
Thank you Nazime and the Barking team
Balka Noyan
2026年6月5日
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience at The Perfume Shop
Amazing experience at The Perfume Shop. Ruby and Loretta were both very friendly, helpful, and provided excellent customer service throughout. They helped me find the perfect fragrances within my budget and made the whole experience easy and enjoyable along with setting me up as a member. I’ll definitely be visiting again. Thank you both!
2026年5月22日
自発的なレビュー
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served today buy a lovely lady…
I was served today buy a lovely lady called ASIA at barking perfume shop, she was professional, had time to help me pick a perfume and had good customer service, thank you Asia for helping me pick the right fragrance ❤️
2026年5月12日
自発的なレビュー
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aya and Manhaah served me and my family…
Aya and Manhaah served me and my family and friends with outstanding service will definitely come back here again. Had a laugh with him and they treated us well
2026年4月27日
自発的なレビュー
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I purchased from the Barking store
I purchased from the Barking store, the order was done online and was due to arrive in store. As the item was delayed, I spoke with a gentleman called Matt, and he dealt with my order from start to finish. Matt was very polite, and his customer service was amazing, he is a credit to perfume shop. Five stars
2026年4月25日
自発的なレビュー
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Matt was very attentive to my need
Matt was very attentive to my need. Offering all options available to make someone's birthday special. Keep up the good work Matt. An asset to the company.
2026年4月25日
自発的なレビュー
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The company is excellent in supplies of…
The company is excellent in supplies of the best parfume.
2026年4月2日
The Perfume Shop - Barking 272 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
30 minutes click and collect will be…
30 minutes click and collect will be fulfilled in 48 hours. False advertisement.
2025年12月20日
自発的なレビュー
The Perfume Shop - Barking 272 からの回答
Hi,
We regret that your click and collect order wasn't ready in 30 minutes. We appreciate your feedback and we'll review our procedures.
The Perfume Shop
The Perfume Shop - Barking 272 からの回答
Hi,
I am really sorry to hear this. Please pop in touch via email at reviews@theperfumeshop.com
The Perfume Shop.
MANHAAH was amazing
MANHAAH was amazing. Great service. Very efficient and great wrapping skills. Marvelous MANHAAH!
2025年12月19日
自発的なレビュー
The Perfume Shop - Barking 272 からの回答
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
The staff where very helpful and went…
The staff where very helpful and went above and beyond. Perfect customer service
2025年12月10日
自発的なレビュー
The Perfume Shop - Barking 272 からの回答
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Barking perfume shop
Barking perfume shop, great service from manhaah and the team, always treat me right
2025年11月5日
自発的なレビュー
The Perfume Shop - Barking 272 からの回答
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
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