“I visited The Perfume Shop at Bluewater and had such a great experience. The customer service was excellent—Barbara who helped me, was really nice, friendly, and knowledgeable. She took her time, g... もっと見る
企業が回答しました
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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“I visited The Perfume Shop at Bluewater and had such a great experience. The customer service was excellent—Barbara who helped me, was really nice, friendly, and knowledgeable. She took her time, g... もっと見る
企業が回答しました
Laura was amazing very experienced. I came in for a perfume for my sister and I asked for vanilla she showed me a few options I ended up buying the gift set and added wrapping as I fell into her upse... もっと見る
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I was looking for a birthday gift for my friend, struggling to decide which perfume to go with Siobhan helped me narrow down my options and ever got the perfect gift. She also done a lovely customised... もっと見る
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Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again Perf... もっと見る
企業が回答しました
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, 英国
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Went to Bluewater to get some perfume this week and Barbara was so helpful spent a lot of time letting me smell all the new perfumes I was interested in very greatful for all her help she was extra helpful as I have a disability in a wheelchair she was extra Helpful with the perfumes up high and behind the counter

The Perfume Shop - Bluewater 59 からの回答
Thank you barbara for all of her amazing help, she chose perfect fragrances for me and my wife!

The Perfume Shop - Bluewater 59 からの回答
Best experience with BARBARA!! I went to the store to purchase some gifts for my husbands birthday. I work in retail myself and it was such a pleasure to be helped by Barbara. She was friendly, polite and extremely helpful. She was extremely knowledgeable about the aftershaves and her attitude for me was outstanding. Nothing was too much trouble for her and it was very clear she is not only good at her job but enjoys it and helping customers which I find to be rare. She is an asset to the store and the company. I will definitely use this store again and hope to see Barbara for more outstanding service.

The Perfume Shop - Bluewater 59 からの回答
I had the most amazing shopping experience at The Perfume Shop in Bluewater. I wanted to return a perfume that I had bought for my wife for her birthday, and the customer service I received was beyond excellent.
The ladies were very professional and knowledgeable about the products they were selling. I would especially like to mention Elizabeth and Siobhan for their outstanding service and assistance.
Thank you!!
B.C

The Perfume Shop - Bluewater 59 からの回答
Thankyou to sioban in bluewater for very friendly and helpful service 10/10 perfect

The Perfume Shop - Bluewater 59 からの回答
Barbara at Bluewater was fantastic with her information related to fragrance and helped me choose a gift for my father. Excellent and exceptional customer service.

The Perfume Shop - Bluewater 59 からの回答
Went into the store today not really knowing what I was wanted. Tilly was so wonderful and patient. She really helped and made a difference to my shopping experience!

The Perfume Shop - Bluewater 59 からの回答
Siobhan is a very helpful, approachable, friendly and persuasive with a wonderful sweet convincing smile.
#bluewaterDartford

The Perfume Shop - Bluewater 59 からの回答
Barbara was very helpful, she made my experience very enjoyable and stress free.

The Perfume Shop - Bluewater 59 からの回答
Bluewater store served by Barbara and Michelle wonderful service looking for a birthday gift great advice polite and very knowledgeable brought perfume gift wrapped perfectly can even design your own gift ribbon would highly recommend and I’m sure to be back soon thank you Bluewater team from a delighted customer

The Perfume Shop - Bluewater 59 からの回答
We visited the Bluewater store to buy birthday gifts. We were assisted by Barbara who was very helpful and made some excellent suggestions. The prices were also very competitive. Barbara then told us about the gift wrapping service which included a personalised printed ribbon. She expertly wrapped both our gifts and made them look amazing. I would definitely recommend The Perfume Shop at Bluewater and especially Barbara who was so patient and helpful. Thank you.

The Perfume Shop - Bluewater 59 からの回答
Today, my son and I visited the perfume shop at Bluewater and we were attended to by Barbara. She was absolutely amazing — very friendly, patient, and professional throughout our visit.
Barbara took her time to help us choose the right fragrances, answered all our questions with a smile, and made the whole shopping experience enjoyable and welcoming. Her customer service was exceptional, and she truly went above and beyond to assist us.
Thank you, Barbara, for your kindness and excellent service. You are a great asset to your team, and we will definitely be returning because of the wonderful experience you gave us today.

The Perfume Shop - Bluewater 59 からの回答
Today I was met with so much joy from Kelly
She was so knowledgeable on all the scents and help me to narrow down my search to the scents I wanted. Very professional in her approach
Best customer service at this branch
Thanks Kelly for all your help!

The Perfume Shop - Bluewater 59 からの回答
Assisted by Elizabeth today, very helpful and personable. Thank you again.

The Perfume Shop - Bluewater 59 からの回答
Barbara is really great with assisting us with our buying experience at Bluewater The Perfume Shop. Very attentive and gave us a really nice experience. Thank you.

The Perfume Shop - Bluewater 59 からの回答
Thank you to the lovely Elizabeth, who was a great help to me today in the Bluewater branch and ensured I left as a happy, informed and well-treated customer.

The Perfume Shop - Bluewater 59 からの回答
Great service. I am very hesitant about buying new perfumes but Elizabeth at Bluewater was fabulous. Worked with my preferences, no pressure and I cam away very happy with my choice. Thank you.

The Perfume Shop - Bluewater 59 からの回答
I had no intention of buying any fragrance when I visited the store in Bluewater. I was there for something else and just happened to walk past. I decided to have a quick look, with no expectation of purchasing anything. It has been years since I have stepped into a shop to buy fragrance as I have always bought online, so this was a rare visit for me.
As soon as I walked in, I was greeted by Barbara, and she completely changed the experience. She was warm, welcoming and genuinely helpful, without any pressure at all. It did not feel like a sales situation. It felt like speaking to someone I had known for years.
I have worn the same fragrance for around 15 years and never considered changing it. Barbara took the time to show me a wide range of options, going back and forth across the store and letting me try different scents at my own pace. There was no hard sell, just excellent service and real enthusiasm.
There was also a buy one get the second half price offer, which was a bonus, but the reason I made a purchase was entirely down to the experience.
It was a fantastic experience and I would highly recommend visiting the store, especially if Barbara is there. If she is not already the manager, she should be. She is a real credit to the business.
Barbara even charged my .10p for the bag ...

The Perfume Shop - Bluewater 59 からの回答
Elizabeth helped us in the blue water store today. I’m very fussy with perfumes and she was so helpful in helping me decide and giving me advice. Excellent customer service and a wonderful woman overall. 10/10

The Perfume Shop - Bluewater 59 からの回答
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