Very professional sales assistants all of them especially Siobhan who went above and beyond to cater for my needs. She is very patient and makes customers feel at easy . Will come back again Perf... もっと見る
企業が回答しました
所在地
所在地を変更UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ KENT, GB
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レビュアーのコメントを見てみましょう
Elizabeth from Bluewater store, was very helpful, lots of information on all the different aftershaves and what scents are in them. Very helpful for my son who has just started to wear aftershaves. Ma... もっと見る
企業が回答しました
Myself and my 7 years old son visited the Perfume Shop Bluewater to collect an order. It was so lovely with the exceptional customer service that we received by Mia. She's very professional and cool,... もっと見る
企業が回答しました
Kelly at the Bluewater store very kindly helped us select out our his and hers fragrance's for our wedding day. Great advice given and we received their wedding bundle bag with a personalised ribbon w... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
UO94B, Upper Thames Walk, Bluewater, Greenhithe, DA9 9SQ, KENT, 英国
5.0
優良
269件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My husband and I came to the bluewater…
My husband and I came to the bluewater perfume shop today and was served by a lovely lady called Elizabeth. The service she gave us was outstanding, she was so helpful, friendly and very knowledgeable and helped me find a beautiful fragrance.
2026年3月14日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
10/10 experience with Elizabeth
10/10 experience with Elizabeth! Really appreciate her help in finding a scent :)
2026年3月14日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
helpful and friendly
Elizabeth at Bluewater was so helpful, friendly and gave great advice!
2026年3月6日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service from Barbara
Fantastic customer service from Barbara. Very helpful and knowledgeable.
2026年3月4日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kelly was fantastic and sold me my…
Kelly was fantastic and sold me my perfume for my wedding. She was brilliant and nothing was too small. She had us try a variety of fragrances and was very knowledgeable
2026年3月1日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Instantly helpful
Siobhan was there to help me straight away and found what I was looking for. Very friendly too
2026年2月27日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Charlotte was really helpful in getting what I needed
Charlotte was really helpful in helping me pick which fragrance was best for me, genuinely really good customer service.
2026年2月27日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hello,all it was perfect.Barbara helps…
Hello,all it was perfect.Barbara helps me with the perfumes .She rapped my perfurmes,and she gave me some advices.Thank you ,Barbara.
2026年2月5日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service from Mia
Excellent customer service from Mia. Very convincing and very professional. An asset to your company.
2026年1月31日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant customer service!
Siobhan was brilliant helped me pick out exactly what I needed for a friends birthday, also offered gift wrapping which was amazing and saved me so much time! She was very helpful. A credit to your store!
2026年1月30日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Elizabeth served us really well amazing…
Elizabeth served us really well amazing experience at bluewater mall
2026年1月28日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Customer service absolutely amazing,the…
Customer service absolutely amazing,the person who helped us her name is Ruby is amazing was very very helpful,nice and friendly.Bluewater shopping centre.Thank you so much
2026年1月27日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The friendliest Fragrance Expert in Town !
My husband and I had a wonderful experience at Perfume Shop in Bluewater shopping centre, thanks to Barbara! She went above and beyond to help us select the perfect perfume for our son’s birthday. She was incredibly helpful, chatty, and had a lovely smile that made the whole process enjoyable. She even took the extra time to wrap the gift beautifully, making it feel truly special. We really appreciated her positive energy and highly recommend her for anyone looking for the right scent!
2026年1月13日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
We're happy to hear about the wonderful experience you and your husband had at our shop! We appreciate you taking the time to share your positive feedback regarding the assistance you received in finding the perfect birthday gift.
Kind regards,
Jasmyn
The Perfume Shop
Lovely experience with Bluewater brunch…
Lovely experience with Bluewater brunch and lady Barbara . She was very helpful and sweet . She gave us the best offer and packed our birthday present nicely. I’ll definitely return to get something for myself !
2026年1月5日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing staff
Amazing staff. Always friendly! Especially Barbara who always serves us 😀
2026年1月13日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I attended perfume shop at Bluewater…
I attended perfume shop at Bluewater and Elizabeth was very helpful and showed me some new perfumes and helped me make a phenomenal choice depending on my skin type.
2026年1月13日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Barbara at Parfüme shop in Blue water…
Barbara at Parfüme shop in Blue water with Kelly went above and beyond to helping me out sort out my girl friend birthday present 😅THANK YIU LADIES 💜💜
2026年1月12日
自発的なレビュー
The Perfume Shop - Bluewater 59 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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