I wanted to purchase perfume in store in Braintree Freeport but it wasn't available, the lady who served me was very helpful, she put in an order and had it delivered to my address, which only took a... もっと見る
所在地
所在地を変更Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB
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We visited the Braintree Freeport store on Monday with our 2 daughters looking for a new fragrance and body spray. We were assisted by Sam who was amazing. By asking a few questions on current likes... もっと見る
企業が回答しました
Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who w... もっと見る
企業が回答しました
Very lovely customer service would come and shop again Sindy was very helpful.
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, 英国
4.9
優良
258件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kellie was very patient with us and…
Kellie was very patient with us and worked very hard to get us the perfect perfume.
2025年7月5日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
Thank you for your review!
The Perfume Shop
The Perfume Shop - Braintree 144 からの回答
Hi,
Thank you for your review!
The Perfume Shop
Kian was amazing and so helpful with…
Kian was amazing and so helpful with our purchase, he managed to sell us the bigger size and we was very impressed with the free gift too!
2025年7月4日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Great staff and great discounts
Amber was extremely helpful and welcoming since I walked in and there was great discounts for a perfume what is usually £130 down to £87!!
2025年7月4日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Excellent Kyan was very helpful!
2025年7月4日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Great experience has lots of varieties…
Great experience has lots of varieties of perfume to choose from with discounts xx highly recommend . Seller is very helpful too. Kyan
2025年7月4日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
Enjoy!
The Perfume Shop
Great staff and great service
Great staff and great service, Kyan is very helpful and knowledgeable
2025年7月4日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
Enjoy!
The Perfume Shop
Sindy great Customer service
Sindy great Customer service, gave Great suggestions. Very helpful
2025年7月3日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Been in the store today
Been in the store today, had a great experience ! Kelly was really attentive, and helped a lot in purchasing a perfume for my aunties bday!
Thank you so much, Kelly!
2025年7月3日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Kelly was beyond helpful
Kelly was beyond helpful. Came in clueless for a gift and she was so patient. Within 10 minutes I managed to get the perfect gift. Amazing! Thank you Kelly.
2025年7月3日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Very good expérience and very helpfull…
Very good expérience and very helpfull staff membr Kyan
2025年7月1日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
kyan was very helpful…
kyan was very helpful and had lovely customer service with us today he was patience and gave us great advice
2025年7月1日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Really helpful!
Really helpful with selecting a fragrance today and getting me the best deal!! Thank you Kelly and Kyan!
2025年7月1日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
The Perfume Shop - Braintree 144 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
The Perfume Shop - Braintree 144 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
The Perfume Shop - Braintree 144 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Kyan- excellent service
2025年7月1日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
The Perfume Shop - Braintree 144 からの回答
Thank you so much for your review!
The Perfume Shop.
Kelly served me today
Kelly served me today, I was looking for a gift for my sister in law. She was so so helpful, and very welcoming. I will definitely be back with her help & expertise next time!
2025年7月1日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Helpfulness
Jo, was very helpful and polite. Didn’t stress me out about buying . Took her time in making sure I had the right perfume for me.
Thank you Jo x
2025年6月30日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hi,
It's lovely to hear your kind words on your recent visit. Thank you!
Kind regards,
Sharain
The Perfume Shop Team
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