I wanted to purchase perfume in store in Braintree Freeport but it wasn't available, the lady who served me was very helpful, she put in an order and had it delivered to my address, which only took a... もっと見る
所在地
所在地を変更Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB
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We visited the Braintree Freeport store on Monday with our 2 daughters looking for a new fragrance and body spray. We were assisted by Sam who was amazing. By asking a few questions on current likes... もっと見る
企業が回答しました
Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who w... もっと見る
企業が回答しました
Very lovely customer service would come and shop again Sindy was very helpful.
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, 英国
4.9
優良
258件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amber was really helpful will come again
2025年8月24日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Kyan done a great job helping me check…
Kyan done a great job helping me check different aftershaves for my wedding.
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Rachel helped to recommend excellent…
Rachel helped to recommend excellent perfumes
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Was very good service i had today from…
Was very good service i had today from JO, would reccomened
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Spoke with Helen today in store
Spoke with Helen today in store. Helen was so helpful and patient whilst I tested a number of aftershaves. Excellent service!
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Helen was so helpful!
Helen was so helpful! Was so patient with our indecisiveness on scents. Promoted lots of deals and discounts and answered all our questions :)
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Came today to find a new fragrance
Came today to find a new fragrance , Helen was really helpful and suggested few of them. Overall perfect experience.
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Helpful, Patient
Helpful, cheerful staff - especially Jo who patiently let us smell everything!
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I buy in brain tree center,Rachel was…
I buy in brain tree center,Rachel was very helpful .and I buyed Roberto cavali perfum
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Excellent customer service by Rachel
Excellent customer service by Rachel. Very happy with my purchase
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
In the shop today and Jo was a great…
In the shop today and Jo was a great help for us. Would highly recommend and also got a free gift with our purchase with rewards card.
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
really helpful
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I was served by Sam
I was served by Sam. He made the experience quick and easy and both me and my partner came away with a perfume we liked in the space of 10 mins. Thank you Sam
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Rachel is so helpful
Rachel is so helpful! Knowledgeable and friendly! Super easy and successful shop! Very happy with my purchases x
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Rachel was outstanding!!
Rachel was outstanding!!! She helped me and my partner to choose a new aftershave & and perfume for us. We asked loads of questions and without pausing or having to ask someone else she had the answers. She was polite and brilliant.
2025年8月23日
自発的なレビュー
The Perfume Shop - Braintree 144 からの回答
Hello,
We're happy to hear that you and your partner had such a positive experience! It's great to know that our team member was so helpful in choosing your new fragrances. We appreciate your feedback.
Sincerely,
Jasmyn
The Perfume Shop
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