We always visit the perfume shop to stock up on perfumes and also see what new scents are available and try them out. It's always a pleasant experience and all the staff members are really helpful e... もっと見る
企業が回答しました
所在地
所在地を変更Unit 63, Braintree Village, CM77 8YH Braintree, England, GB
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Walked into this store and Kelly was an absolute ray of sunshine. Helped me pick out an amazing fragrance for a 50th birthday gift and suggested some samples tp try as well! Absolutely stellar service... もっと見る
企業が回答しました
Staff very helpful....I would have given a 5 however they do not stock Dior which is not clear on the website, perhaps show ON LINE ONLY...We purposely travelled to the shop !
企業が回答しました
Amber was absolutely amazing! Made our experience in store super easy for my brothers birthday gift! Never stopped here before but I’ll definitely come back
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 63, Braintree Village, CM77 8YH, Braintree, England, 英国
4.9
優良
127件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amber was really keen to assist ,very…
Amber was really keen to assist ,very knowledgeable when asked for an opinion for a suitable fragrance for a teenager.
2026年7月8日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was very welcoming helped with…
Amber was very welcoming helped with all of my questions and was just overall very nice.
2026年7月8日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber was very nice and helpful and…
Amber was very nice and helpful and excellent customer service
2026年7月8日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpfull
Very helpfull, and polite ladies, Andrea and Amber cant wait to come back
2026年7月8日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A trusted experience with Kyan and…
A trusted experience with Kyan and Andria, will definitely shop in there again. Very helpful.
2026年7月8日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service Kyan very helpful.
2026年7月8日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Andria was very helpful!
2026年7月8日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just wanted to say a massive thank you…
Just wanted to say a massive thank you to Kyan, he was amazing! Top guy he deserves some recognition!
2026年7月8日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Incredible customer service by andria I…
Incredible customer service by andria I went in not knowing what to buy as a gift and she was so helpful and knowledgeable about every product and I left with the perfect gifts for the special occasion I was on my way to amazing customer service will definitely be back for expertise thank you so much
2026年7月1日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kyan ,we love perfume what he…
Kyan ,we love perfume what he selected... Beautiful..Thank you
2026年7月5日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kyan lovely young man helped me today
Kyan lovely young man helped me today. Great service be back soon x
2026年7月5日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
exellent service from sam
exellent service from sam extremely helpful and quick and knows his way around the shop very well!
2026年7月5日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from Kyan 🌟🌟
Amazing service from Kyan ! I recommend The Perfume Shop Braintree to anyone 👍🏾
2026年7月5日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a really good experience and very…
Had a really good experience and very good help with kyan
2026年7月5日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nice new shop lots more space and lots…
Nice new shop lots more space and lots of testers, Kyan was most helpful, definitely coming again
2026年7月5日
自発的なレビュー
The Perfume Shop - Braintree Village 382 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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