Mel and Josh were fab, making me feel like a VIP. I'm really but they took their time assisting in helping me find my perfect fragrance and took their time to explain what notes were in each one. I'm... もっと見る
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所在地
所在地を変更Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA BRIGHTON, GB
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It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral,... もっと見る
企業が回答しました
I was served today by Mel and Josh, they were very welcoming and informative I shop here every 3/4 months for a bulk buy for the last few years and have always been happy with the service and often re... もっと見る
企業が回答しました
What a fabulous visit my sister & I had. We popped into the Brighton branch, where it was busy, due to your amazing offer 'buy one get one half price'. We were assisted by Siàn...after she finish w... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit 28, West Mall, Churchill Square Shopping Centre, BN1 2EA, BRIGHTON, 英国
4.8
優良
39件のレビュー
顧客にレビューを依頼しています
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Josh and Mel were really helpful and…
Josh and Mel were really helpful and welcoming, loved their service
2026年8月12日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The staff are so lovely
The staff are so lovely. They explain everything and advise me on what's new and help me find the right scent for me. Jess and her staff are always immaculate.
2026年7月26日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Mel was very helpful!
Me and my sisters spent ages trying to find the right perfume and Mel at the brighton store was so patience and helpful! She spent time to help us discover the right fragrance. I ended up buying two instead of one. Thanks Mel
2026年7月10日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best customer service
Jess, the manager and Tia always treat me the best and so lovely! Always gives me joy to come here! Thank you so much!
2026年7月10日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Mel and Josh
Mel and Josh were fab, making me feel like a VIP. I'm really but they took their time assisting in helping me find my perfect fragrance and took their time to explain what notes were in each one. I'm normally a one scent at a time person but ended up leaving with TWO! I will return to this specific store in future to buy fragrance providing that these 2 are working!
2026年6月30日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience with The Perfume shop.
Great experience with The Perfume shop.
And my products arrived on time and they did what they said they would do.
Top Service.
2026年6月16日
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
So I’ve had issues with my on line…
So I’ve had issues with my on line orders . I’ve then had to click and collect went into Brighton store in the Mall. I saw Jes’s the store manager and Mel they were absolutely lovely and went over and beyond for me . They are a great asset to the company . Very polite very professional and friendly . Very happy with how they dealt with my issues and helped me . 5stars all the way xx
2026年6月20日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I always go to perfume shop in Brighton…
I always go to perfume shop in Brighton MEL she is very very nice she always help me she is very polite and friendly...she advice me for what I buy ...also Maria been very nice and helpful..thank you to both ..I am very happy definitely will recommend it
2026年6月10日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really good help from Jess, Maria and Hannah
Really good help from Jess, Maria and Hannah! Keep coming back!
2026年6月12日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jess is lovely and very helpful xx had…
Jess is lovely and very helpful xx had an amazing time shopping and will definitely buy again ☺️🥰
2026年6月12日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The server Mel was so helpful in…
The server Mel was so helpful in helping me find the right scent - she even threw in a couple of samples of a perfume id not heard of before. Will definitely be back!
2026年5月28日
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served today by Mel and Josh
I was served today by Mel and Josh, they were very welcoming and informative I shop here every 3/4 months for a bulk buy for the last few years and have always been happy with the service and often receive a lovely little gift also with my purchase. I will continue my visit here .
2026年6月3日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jess the store manager was so good to…
Jess the store manager was so good to me and my mum❣️❤️❤️
2026年5月28日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an absolute amazing experience at…
I had an absolute amazing experience at The Perfume Shop in Brighton. The staff Jess and Maria were extremely helpful and professional. Provided me with all the support to pick the right perfume.
2026年5月23日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer care attitude.
Jess and Tia at the Brighton perfumeshop.Thanks very much for the professional customer service you provided and for the time you took to find the best perfume. I really appreciate 🙏 the first-class service received from both of you and the best attitude. It was like shopping with a personal perfume expert. Thanks again, and keep up the good work.
Eva K.
2026年5月21日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good service will use again
2026年5月9日
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Mel was very helpful
Mel was very helpful, was in there for a good hour and she held me choose a birthday gift and also a lovely perfume scent for myself :) xx
2026年4月30日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It's a big thing investing in perfume…
It's a big thing investing in perfume but Josh and Mel in the Brighton branch were ever so helpful in helping me choose the right scents. They patiently explained combinations and the types of floral, fruity or spice tones. I felt more confident exploring beyond my usual channel no. 5! Thank you for an excellent service!
2026年4月14日
自発的なレビュー
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Brighton 58 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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