I recently needed to buy La Bomba by Caroline Herrara as my friend bought it for my birthday and I didnt have much left. The Perfume Shop was by far the cheapest and to be honest by quitea lot! I was... もっと見る
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所在地
所在地を変更4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
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Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... もっと見る
企業が回答しました
Aaliya from the Cardiff shop in St Davids was an absolute gem, give her a raise! She worked within our budget and was able to narrow down exactly what we were after based on the scents we liked. We... もっと見る
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Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, 英国
4.9
優良
144件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Great staff
Leona was so helpful, knowledgeable and patient with us, helping us find the perfect perfume!
2026年8月14日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I recently needed to buy La Bomba by…
I recently needed to buy La Bomba by Caroline Herrara as my friend bought it for my birthday and I didnt have much left. The Perfume Shop was by far the cheapest and to be honest by quitea lot! I was able to order online and pick it up within 30 minutes - it was ready and waiting for me in the shop beautifully wrapped and in a bag. I have never ordered this way before, but I will definately ordering from the Perfume Shop again - fantastic price and service thank you so much!
2026年7月24日
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The whole team are amazing !
The whole team are amazing !! Always the best service
2026年6月18日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Leona and Taz supported with…
Leona and Taz supported with recommendations and helped pick the aftershave for my Father’s Day gift
2026年6月18日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful staff and great choices
Didn’t have much idea about the fragrances to gift and was helped out by Tas. She recommended several perfumes and made the process really easy for me. Would definitely come here again for more.
2026年6月9日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tazneem @ The Perfume Shop, St David's Centre, Cardiff
At St David's Centre, Cardiff....Tazneem was amazing...so welcoming, lovely smile...." Hello, how can I help.."".....and then so helpful and patient with me.....what a credit she is to your company! 😊
Thanks Tazneem
Regards Phil
2026年6月9日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Store
I was at TPS in Cardiff to treat myself, first time being there and my experience was amazing, the customer service was 5⭐+ Leona was so patient, helpful and friendly. I wasn’t sure what I wanted but she helped me in choosing, even swiped my giftcards many times before it worked all with a happy face ❤️Love the perfumes, will be coming back for more.
2026年5月27日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service 10 times better than…
Amazing service 10 times better than fragrsmce shop. Tasha is amazing and friendly. Tbf all the staff are nice here good prices too!
2026年5月23日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had the best experience today
Had the best experience today, I can’t thank Taz enough (I hope I have the correct name now) - she was incredible in the Cardiff store. She really helped me as I was stuck on what to buy my partner for our anniversary! And she also gave great recommendations, so welcoming and warming - which is a rare thing these days. Thank you for all your help!
2026年5月22日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
MACY WAS AMAZING BEST SERVICE EVER AND…
MACY WAS AMAZING BEST SERVICE EVER AND GO SEE HER FOR ALL YOUR PREFUM NEEDS
2026年5月19日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an amazing experience at the…
I had an amazing experience at the perfume shop in St David’s Cardiff thanks to Aaliya. From the moment I walked in, she was welcoming, professional, and incredibly knowledgeable about all the fragrances. She took the time to understand exactly what I was looking for and recommended the perfect scents without being pushy at all.
Her customer service was genuinely outstanding — friendly, patient, and attentive throughout my visit. It’s rare to come across someone so passionate about helping customers have a great experience. I left feeling valued and absolutely delighted with my purchase.
Aaliya is a real credit to the store, and I’ll definitely be coming back again. Highly recommend visiting if you’re looking for excellent service and expert fragrance advice!
2026年5月19日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Aaliya from the Cardiff…
I was served by Aaliya from the Cardiff store and Eilish. They were both so helpful and amazing.
2026年5月15日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer advisor Tashy was very helpful and knowlegable
The customer advisor Tashy was very helpful in showing us all the different products which were suitable for what we were after. Great and polite service - would fully recommenda visit there at the Cardiff centre store
2026年5月9日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent prices and superb customer…
Excellent prices and superb customer service. We were served by an extremely knowledgeable, professional and friendly lady at the Cardiff St David’s Centre store by the name of Laiba
2026年5月10日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Worker Leona who attended me was…
The Worker Leona who attended me was very kind and attentive, Im definetely coming back because of her
2026年5月8日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing costumer service from iffatar…
Amazing costumer service from iffatar and Macy great help !
2026年5月6日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Leona
I was at the Cardiff store today and met Leona who was exceptional. She guided me through choosing beautiful perfumes for both of my parents and a relative. She was very patient and exceptionally awesome!!! I also went home with some sample freebies!
Thank you Leona
2026年5月4日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Natasha
I was looking for a new fresh fragrance and found one.
Lovely lady that served and help me Natasha was brilliant. She definately knew about good smelling fragrance in terms of longevity on the skin/
Thank you Natasha
2026年4月30日
自発的なレビュー
The Perfume Shop - Cardiff 173 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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