Aj is an absolute angel! She is sooo friendly and has a warm welcoming presence. Definitely makes a difference in the team and made my experience in the store feel so good! Thank you Aj
企業が回答しました
所在地
所在地を変更c/o Superdrug, 13/17 Clumber Street, NG1 3ED NOTTINGHAM, GB
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I and my wife visited the perfume shop on Clumber Street, Nottingham to buy perfume gift sets for relatives whom we are visiting soon. We were welcomed and served by Laura who was really helpful and k... もっと見る
企業が回答しました
I had an amazing experience at The Perfume Shop on Clumber Street, all thanks to Molly. She was so friendly, patient, and really knowledgeable about all the different fragrances. I wasn’t sure what... もっと見る
企業が回答しました
Informative and chatty staff! Refreshing experience with personable team members, Liberty was great! I didn’t purchase anything and I didn’t feel pressured to either, a lovely chat about the propert... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
c/o Superdrug, 13/17 Clumber Street, NG1 3ED, NOTTINGHAM, 英国
4.9
優良
76件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
To come to this amazing perfume shop
The experience has been really good through years and we appreciate what survice they give us especially liberty and laura give us really excellent company They aslo are polite and they are very nice person .
2025年6月4日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
The lady was so lovely and I had a…
The lady was so lovely and I had a really good purchasing experience.
2025年5月26日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Laura was really helpful and polite we…
Laura was really helpful and polite we always have a good chat
2025年5月16日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Loved LIBERTY she was knowledgeable
Loved LIBERTY she was knowledgeable, helpful knew just what I was looking for wouldshop with her AGAIN xxx
2025年5月13日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Helpful, friendly, a great experience
I went to the Clumber Stret branch in Nottingham today and was served by a fantastic staff member named Laura. After a very quick overview of what I was looking for she delivered 5 different scents that covered the bases. She really knew her stuff. In fact, 3 were so on point that I struggled to decide. I will be going back next month for another... and possibly the month after. Laura was attentive, approachable and had great rapport. Not only did she understand my ask incredibly well, we had a good natter too. I hope she's serving when I go back.
2025年4月30日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Great staff and even better prices
Staff was extremely friendly and helpful, Tamara was fantastic at providing her expertise and definitely knows how to tempt you into buying something you wasnt planning on buying in the first place.
Overall very happy and would recommend anyone to visit, especially as they provided the cheapest fragrances that I could find.
2025年4月25日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hello,
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our staff, particularly Tamara, went above and beyond to provide you with exceptional service and expert advice. We strive to create a welcoming and helpful environment for all our customers, and we're delighted that you found our fragrances to be the best value. We hope to see you again soon
Kind regards,
Jasmyn
Unbeaten prices, friendly and annoyingly convincing!
Tamara was super friendly and annoyingly convincing! Very happy with my experience, got some insane deals and the staff were nothing short of amazing.
2025年4月25日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Perfume Shop
The sales assistant,Liberty was very helpful. I knew what I wanted, but unfortunately, it wasn't in stock. She kindly offered to order it for me and, have it delivered to my home. It arrived the next day. Well done, great service.Marion Taylor.
2025年4月8日
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Amazing service
Marshall at The Perfume Shop was an absolute delight. He was kind, patient, and really listened to what I was looking for. Thanks to his help, I found a lovely new fragrance that suits me perfectly. It’s rare to get such genuine service these days—I’ll definitely be back!
2025年4月8日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Helpful Staff and Smooth Service
Had a really good experience at The Perfume Shop on Clumber Street in Nottingham. The staff were friendly and approachable, and Marshall, who served me, was particularly helpful. He made some great recommendations and took his time without being pushy. Overall, a pleasant visit.
2025年4月10日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hello,
Thank you for your kind review! We're so glad to hear you had a positive experience at our Nottingham store. We strive to provide excellent customer service and are delighted that you were so pleased with the advice and expertise you received from Marshall. We appreciate your feedback and hope to see you again soon.
Kind regards,
Jasmyn
Just Amazing!
I was looking for an aftershave for my partner as the one he uses has been discontinued. Marshall at Clumber Street Nottingham branch was amazing. He knew just what I was after. Although they had never stocked the discontinued aftershave, he was able to find the notes in it and find ones they had that were similar. Amazing help and amazing customer service, Thank you :)
2024年12月13日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hello,
We are so pleased to hear about your positive experience at our Clumber Street Nottingham branch. It's wonderful to know that our team member was able to provide you with such excellent service. We strive to provide a helpful and friendly environment for all our customers and we're delighted that you found Marshall's expertise and knowledge to be so valuable. We appreciate your kind words and will share your feedback with the team.
Kind regards,
Jasmyn
Visited your store on clumber street…
Visited your store on clumber street today and was amazed by the service I received from the lovely staff member, Laura I think she was called. She was so helpful and helped me pick out the most beautiful fragrance for a special occasion I had coming up. I will definitely only be doing my perfume shopping from this store from now on Thanks so much Laura see you again soon
2025年4月8日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hello,
Thank you for your lovely review! We're so happy to hear you had such a positive experience at our Clumber Street store. It's wonderful that you found the perfect fragrance for your special occasion with the help of our staff member. We strive to provide exceptional customer service and we're so glad you were delighted with your purchase. We look forward to welcoming you back soon.
Kind regards,
Jasmyn
5 stars all round
After numeros testers, Tamara and the rest of the lovely shop assistants at the Clumber Street Nottingham branch pointed me in the direction of purchasing a bottle of,
MONTBLANC LEGEND RED EDP.
So i ended up with a proper, proper lush Aftershave (buy it you will not be disapointed).
Tamara
⭐️⭐️⭐️⭐️⭐️
Antd the rest of the lovely ladies ⭐️⭐️⭐️⭐️⭐️
Product
⭐️⭐️⭐️⭐️⭐️
2025年4月4日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hello,
Thank you for your kind words about your recent experience at our Clumber Street Nottingham branch. We are delighted to hear that you were so impressed with the service you received from Tamara and the rest of the team. It's wonderful to know that they were able to help you find the perfect fragrance. We appreciate you taking the time to share your positive feedback.
Best wishes,
Jasmyn
Visited store 0519 and saw Laura and…
Visited store 0519 and saw Laura and Tamara
We bought lots of fragrance and enjoyed our visit
Great discount
Thank you
2025年3月27日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hello,
Thank you for your kind review! We're delighted to hear you enjoyed your visit and found great discounts on your favourite fragrances. We appreciate your feedback and hope you continue to enjoy our products.
Best regards,
Jasmyn
I visited The Pefume Shop Clumber…
I visited The Pefume Shop Clumber Street 519. Amazing service, helped with everything I asked for! Thanks to Tam & Becky☺️ Will definitely be going back next time I need some fragrance😊
2025年3月24日
自発的なレビュー
The Perfume Shop - Clumber Street Notts SD 519 からの回答
Hello,
Thank you for your kind review! We're thrilled to hear you had a positive experience at our Clumber Street location. We appreciate you highlighting the excellent service provided by Tam and Becky. We strive to provide our customers with the best possible experience and we're glad you enjoyed your visit. We hope to see you again soon!
Kind regards,
Jasmyn
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