Visited Coventry town perfume shop today and I had such a lovely experience at The Perfume Shop thanks to Zara. She was incredibly sweet, friendly, and went above and beyond to help me find exactly wh... もっと見る
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所在地
所在地を変更Unit 1a West Orchards Shopping Centre, CV1 1QX COVENTRY, GB
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レビュアーのコメントを見てみましょう
I like the perfume shop and regularly use it for birthday and Christmas gifts. But I always have to order the gifts to be delivered to my own address. Prices are keen and delivery prompt. My only m... もっと見る
企業が回答しました
Ashleigh was genuinely lovely and made the whole experience easy. She didn’t rush me at all, listened properly to what I was looking for and gave honest suggestions without any pressure. I walked out... もっと見る
企業が回答しました
Was served by Zara today who gave me excellent advice on what was a best buy for my daughter and very petient. Very attentive and smiling. Made me very welcome. I am very happy with my purchase.... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
連絡先
Unit 1a West Orchards Shopping Centre, CV1 1QX, COVENTRY, 英国
5.0
優良
1757件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The service is so good and Serena deal…
The service is so good and Serena deal it with patience thank you,
2026年7月5日
自発的なレビュー
Serena suggested us a nice perfume and…
Serena suggested us a nice perfume and so friendly staff overall felt nice
2026年7月5日
自発的なレビュー
I was served by a lovely lady named…
I was served by a lovely lady named Zara her service was amazing she was very patient with me and helped me find a perfume for my friend
2026年7月4日
自発的なレビュー
zara provided me with the best service…
zara provided me with the best service i will definitely be coming back !!
2026年7月4日
自発的なレビュー
Zahra has been amazing when serving me…
Zahra has been amazing when serving me even though I was very indecisive. She managed to cope with my drama❤️
2026年7月4日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Visited Coventry town perfume shop…
Visited Coventry town perfume shop today and I had such a lovely experience at The Perfume Shop thanks to Zara. She was incredibly sweet, friendly, and went above and beyond to help me find exactly what I was looking for. She was patient, knowledgeable, and made the whole shopping experience so enjoyable. Excellent customer service like this really makes a difference. Thank you, Zara, for all your help!
2026年7月1日
自発的なレビュー
The Perfume Shop - Coventry 299 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zara was amazing
Zara was amazing! Very friendly and personable.
Will definitely be returning 🙂
2026年7月1日
自発的なレビュー
The Perfume Shop - Coventry 299 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by Zara today who gave me…
Was served by Zara today who gave me excellent advice on what was a best buy for my daughter and very petient. Very attentive and smiling. Made me very welcome. I am very happy with my purchase. Thank you Zara x
2026年7月1日
自発的なレビュー
The Perfume Shop - Coventry 299 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I am really pleased with my shoppings…
I am really pleased with my shoppings today at the perfume shop. Awa was amazing and very kind!
2026年7月1日
自発的なレビュー
The Perfume Shop - Coventry 299 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Sales Rep (Tajinder) Really patient and experienced. Thank you.
Tajinder intact tehtv
2026年7月1日
自発的なレビュー
The Perfume Shop - Coventry 299 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Coventry 299 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Keen prices, website difficult to manoeuvre
I like the perfume shop and regularly use it for birthday and Christmas gifts. But I always have to order the gifts to be delivered to my own address. Prices are keen and delivery prompt.
My only moan is that the website isn’t very easy to use and to attempt to send a gift as a present to a recipient address, well I’ve never managed to.
Clear the cache, clear history etc the website continues to auto fill my details.
The app is little better and doesn’t have a gift delivery option at all !
2026年6月28日
自発的なレビュー
The Perfume Shop - Coventry 299 からの回答
Hello Mike,
Thank you for taking the time to leave your review and for your continued loyalty to The Perfume Shop. We are delighted to hear that you are happy with our prices and prompt delivery.
I am sorry to hear about the difficulties you have experienced when trying to send gifts directly to recipients. I appreciate how frustrating this must be, particularly after trying different troubleshooting steps without success.
Your feedback regarding both our website and app has been noted and will be shared with the relevant teams for review. We are always looking for ways to improve our customers' online experience, and comments such as yours are invaluable in helping us identify areas where improvements can be made.
Thank you once again for taking the time to share your feedback, and we hope to make your future shopping experiences even better.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Coventry 299 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fabulous service very helpful service…
Fabulous service very helpful service from tajinder thank you so much
2026年6月27日
自発的なレビュー
The Perfume Shop - Coventry 299 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service was great by awa
The customer service was great by awa. She was really friendly and calm while showing us different perfumes
2026年6月23日
自発的なレビュー
The Perfume Shop - Coventry 299 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Coventry 299 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Coventry 299 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh Very friendly and helpful…
Ashleigh Very friendly and helpful staff huge range of perfumes and great location
2026年6月21日
自発的なレビュー
The Perfume Shop - Coventry 299 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ashleigh was genuinely lovely and made…
Ashleigh was genuinely lovely and made the whole experience easy. She didn’t rush me at all, listened properly to what I was looking for and gave honest suggestions without any pressure. I walked out feeling confident with my choice. Great service from start to finish.
2026年6月20日
自発的なレビュー
The Perfume Shop - Coventry 299 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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