Two lovely ladies helped me find the right perfumes to put away for Christmas. They went above and beyond to help me find the right one with the different smells and they even wrapped them up nicely f... もっと見る
企業が回答しました
所在地
所在地を変更Unit 28, South Walk, Cwmbran Shopping Centre, N44 1PU CWMBRAN, GB
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レビュアーのコメントを見てみましょう
My husband and I visited today and had the pleasure of meeting and chatting with Kieron. What a breath of fresh air! He took the time to chat to us both, not just my husband, he used his knowledge to... もっと見る
Brilliant thank you,from ordering to delivery by Royal Mail the products I ordered arrived in excellent condition having been delivered by a friendly courier from Royal Mail,and where very carefully p... もっと見る
Fantastic the staff was very polite and very helpful i would of gave the review a 5 star but I was not aloud the free gift that came with what I ordered because I orded it online member of staff told... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 28, South Walk, Cwmbran Shopping Centre, N44 1PU, CWMBRAN, 英国
4.8
優良
54件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My husband and I visited today and had…
My husband and I visited today and had the pleasure of meeting and chatting with Kieron. What a breath of fresh air! He took the time to chat to us both, not just my husband, he used his knowledge to advise us, we came away with 2 bottles each. Thank you VERY much Kieron.
2026年10月25日
自発的なレビュー
Brilliant thank you,from ordering to…
Brilliant thank you,from ordering to delivery by Royal Mail the products I ordered arrived in excellent condition having been delivered by a friendly courier from Royal Mail,and where very carefully packaged.Thank you to both The Perfume Shop,and Royal Mail.
2026年10月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Two lovely ladies helped me find the…
Two lovely ladies helped me find the right perfumes to put away for Christmas. They went above and beyond to help me find the right one with the different smells and they even wrapped them up nicely for me to save my terrible Christmas wrapping. I never felt so comfortable going into a perfume shop before and made me feel so welcome I will definitely return again thank you very much
2026年10月2日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hello Lauren,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The member of staff who served me was…
The member of staff who served me was really helpful. My perfume was not in stock and the assistant ordered it for me and arranged delivery.
Delivery was on time and nicely packaged.
2026年9月8日
The Perfume Shop - Cwmbran 146 からの回答
Hi,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Cwmbran 146 からの回答
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop Cwmbran
I had a lovely experience in The Perfume Shop Cwmbran today. I went to buy ‘Good Girl’ and Sue recommended to buy the gift set instead and offered me 20% off for taking out a club card. I also had it wrapped with a personalised ribbon for a special occasion. Sue really helped me and made my shopping experience easier and better. Lovely service throughout.
2026年8月27日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
What a refreshing "can do" attitude!
We visited the shop after having bought the perfume my wife had chosen from the Perfume shop online. Subsequently she tried the later version of the perfume and decided she preferred that. The staff in The Perfume Shop assured us they would be able to handle the swap in store and when I returned today - even though it was different staff, they sorted out the exchange with no fuss. I'd certainly recommend The Perfume Shop Cwmbran, based on the service we've received - thank you.
2026年8月24日
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Love going in here.
Love going in here.
Went in bought a good girl box set and was give 2 samples.
Came out and went to smell the samples then had to go back in and buy the full bottles because they smelled so nice.
Also very very friendly staff and really helpful
2026年8月17日
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Cwmbran is the best store
Great staff in the perfume shop Cwmbran . Nothing is a problem for them. They always go above and beyond for me!
2026年7月17日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great shop
Always lovely staff who give you the attention you deserve. Great variety of perfumes at good prices. Also used their delivery service recently and that was super fast so can’t fault them!
2026年7月11日
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
amazing service
amazing service
needed a last minute and elly was able to sort me out and help me find one as well as wrap it beautifully for me
2026年6月15日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cwmbran store
Cwmbran store, Lisa & Ellie. Thank you so very much for giving me your time, empathy & genuine kindness. You didn’t just make a sale (I was purchasing it anyway). You went that extra mile (and then some). I left you both feeling buoyant, super-smiley and valued as your customer 🤗🤗
2026年4月28日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
2026年4月26日
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped into the Cwmbran store today to…
Popped into the Cwmbran store today to get a gift for my niece who has terminal cancer.
The ladies were very helpful. Ellie Paula & Anya.
10/10 from me xx
2026年4月17日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing price so pleased with purchase
2026年1月30日
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Cwmbran 146 からの回答
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Went in the shop a lovely lady very…
Went in the shop a lovely lady very helpful please the all round service and delivery very quick
2025年12月2日
The Perfume Shop - Cwmbran 146 からの回答
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
The Perfume Shop - Cwmbran 146 からの回答
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
The Perfume Shop - Cwmbran 146 からの回答
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
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