We visited the shop after having bought the perfume my wife had chosen from the Perfume shop online. Subsequently she tried the later version of the perfume and decided she preferred that. The staff i... もっと見る
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所在地
所在地を変更Unit 28, South Walk, Cwmbran Shopping Centre, N44 1PU CWMBRAN, GB
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Fantastic the staff was very polite and very helpful i would of gave the review a 5 star but I was not aloud the free gift that came with what I ordered because I orded it online member of staff told... もっと見る
企業が回答しました
Cwmbran store, Lisa & Ellie. Thank you so very much for giving me your time, empathy & genuine kindness. You didn’t just make a sale (I was purchasing it anyway). You went that extra mile (and then so... もっと見る
企業が回答しました
Always lovely staff who give you the attention you deserve. Great variety of perfumes at good prices. Also used their delivery service recently and that was super fast so can’t fault them!
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit 28, South Walk, Cwmbran Shopping Centre, N44 1PU, CWMBRAN, 英国
4.8
優良
48件のレビュー
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What a refreshing "can do" attitude!
We visited the shop after having bought the perfume my wife had chosen from the Perfume shop online. Subsequently she tried the later version of the perfume and decided she preferred that. The staff in The Perfume Shop assured us they would be able to handle the swap in store and when I returned today - even though it was different staff, they sorted out the exchange with no fuss. I'd certainly recommend The Perfume Shop Cwmbran, based on the service we've received - thank you.
2026年8月24日
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Love going in here.
Love going in here.
Went in bought a good girl box set and was give 2 samples.
Came out and went to smell the samples then had to go back in and buy the full bottles because they smelled so nice.
Also very very friendly staff and really helpful
2026年8月17日
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Cwmbran is the best store
Great staff in the perfume shop Cwmbran . Nothing is a problem for them. They always go above and beyond for me!
2026年7月17日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great shop
Always lovely staff who give you the attention you deserve. Great variety of perfumes at good prices. Also used their delivery service recently and that was super fast so can’t fault them!
2026年7月11日
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
amazing service
amazing service
needed a last minute and elly was able to sort me out and help me find one as well as wrap it beautifully for me
2026年6月15日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Cwmbran store
Cwmbran store, Lisa & Ellie. Thank you so very much for giving me your time, empathy & genuine kindness. You didn’t just make a sale (I was purchasing it anyway). You went that extra mile (and then some). I left you both feeling buoyant, super-smiley and valued as your customer 🤗🤗
2026年4月28日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
2026年4月26日
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped into the Cwmbran store today to…
Popped into the Cwmbran store today to get a gift for my niece who has terminal cancer.
The ladies were very helpful. Ellie Paula & Anya.
10/10 from me xx
2026年4月17日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing price so pleased with purchase
2026年1月30日
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Cwmbran 146 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Cwmbran 146 からの回答
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Went in the shop a lovely lady very…
Went in the shop a lovely lady very helpful please the all round service and delivery very quick
2025年12月2日
The Perfume Shop - Cwmbran 146 からの回答
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
The Perfume Shop - Cwmbran 146 からの回答
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
The Perfume Shop - Cwmbran 146 からの回答
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
I visited the Cwmbran store today
I visited the Cwmbran store today, served by the lovely Paula. Had a great experience, they were all so knowledgeable can’t wait to come again to sort Christmas shopping.
2025年11月7日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I visited the Cwmbrân store today and…
I visited the Cwmbrân store today and Paula was amazing! Excellent customer service 💜
2025年11月7日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
top class service
the perfume shop cwmbran. the ladies they are fantastic very helpful and knowledgeable. even remembering my personal preferences from previous visits. got exactly what I wanted . and because of the level of customer service it's the only branch I will go to
2025年11月6日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hi,
We're happy to hear that you had a fantastic experience with our team. It's great to know that their knowledge and helpfulness, along with remembering your preferences, ensured you got exactly what you wanted. Thank you for your positive feedback.
Sharain - The Perfume Shop
Impeccable service & super fast delivery 👌
I placed my order & received it the very next day.
2025年10月22日
The Perfume Shop - Cwmbran 146 からの回答
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Was in and out in 10 mins with a new…
Was in and out in 10 mins with a new favourite perfume. Claire was very attentive and helped me find my scent. Definitely recommend if you’re struggling to find what suits you :)
2025年10月25日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
CIAIRE- what an exceptionally knowledgeable and helpful lady!
CIAIRE - What a gem! This woman....phenomenal! Her knowledge and expertise made our shopping trip to buy myself a new perfume and aftershave for my husband so much fun. She used all her experience and honestly, it really was fun! We bought 6 bottles of perfume and aftershave and couldn't be happier! Thank you SO much for your help!
2025年10月18日
自発的なレビュー
The Perfume Shop - Cwmbran 146 からの回答
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
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