The Perfume Shop - Dalston 219 レビュー 16

TrustScore 5段階評価の4

4.2

Unit 18a Kingsland Shopping Centre, E8 2LX LONDON, GB


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5つ星のうち5の評価

I've just left the store in Dalston and was blown away by the exceptional customer service I received from a member of the team called Samiyah. Her knowledge of the perfumes, her passion for the wo... もっと見る

企業が回答しました

5つ星のうち5の評価

I met such a lovely friendly helpful girl named Samiyah who took her time in finding my summer scent. Thanks to her i managed to come and buy more than one perfume. Definitely will be coming back to p... もっと見る

企業が回答しました

5つ星のうち5の評価

Extremely helpful and professional. Hatty the manager of kingsland shopping centre was very helpful and professional. Highly knowledge on products and gave excellent advise. Many thanks to the m... もっと見る

企業が回答しました


企業情報

  1. 香水店
  2. 美容製品提供業者
  3. 化粧品・香水提供業者
  4. 化粧品店
  5. 香味料、香料、アロマ製品提供業者
  6. 毛髪製品店

当該企業による記述

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


連絡先

  • Unit 18a Kingsland Shopping Centre, E8 2LX, LONDON, 英国

4.2

ほぼ満足

TrustScore 5段階評価の4

16件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

Easy to order

Products came on time was easy to order and perfumes smell beautiful

2026年3月26日
The Perfume Shop - Dalston 219 ロゴ

The Perfume Shop - Dalston 219 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Samiyah has been very helpful

Samiyah has been very helpful, extremely lovely and patient!! Thank you so much

2026年2月4日
自発的なレビュー
The Perfume Shop - Dalston 219 ロゴ

The Perfume Shop - Dalston 219 からの回答

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

5つ星のうち5の評価

Haven’t had time to get on here because…

Haven’t had time to get on here because of the Christmas rush, but now finally found some free time and had to come on here and leave a review, the young black lady in this store she was ever so helpful and very patient with me as I was unsure of what I was looking for she’s a real gem.💎

2025年12月23日
自発的なレビュー
The Perfume Shop - Dalston 219 ロゴ

The Perfume Shop - Dalston 219 からの回答

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

5つ星のうち1の評価

I had bad experience last time I went…

I had bad experience last time I went there ! The Asian lady was rude to me and two Asian guys they wanted to tried ladies parfume! I will never returned back!

2025年12月1日
自発的なレビュー
The Perfume Shop - Dalston 219 ロゴ

The Perfume Shop - Dalston 219 からの回答

Hi,

If you'd like to discuss further, please pop in touch via email.

The Perfume Shop.

5つ星のうち5の評価

Extremely helpful and professional.

Extremely helpful and professional.
Hatty the manager of kingsland shopping centre was very helpful and professional.
Highly knowledge on products and gave excellent advise.
Many thanks to the manager hatty and the team
Keep up the high level of customer service.

2025年9月16日
自発的なレビュー
The Perfume Shop - Dalston 219 ロゴ

The Perfume Shop - Dalston 219 からの回答

Hi,

Thanks for your lovely words and for choosing us to shop with. We appreciate you.

The Perfume Shop.

5つ星のうち5の評価
The Perfume Shop - Dalston 219 ロゴ

The Perfume Shop - Dalston 219 からの回答

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

5つ星のうち5の評価

Exceptional customer service.

I've just left the store in Dalston and was blown away by the exceptional customer service I received from a member of the team called Samiyah. Her knowledge of the perfumes, her passion for the work she undertakes and her desire to help me maximise my budget was truly wonderful and welcomed. The store is very lucky to have her, she made my day!

I'll be back to get my bottle of Donna Born in Roma - very soon. Please congratulate her on representing the Prefume Shop Brand so well. A bright source of life in a world full of many troubles! Thanks Samiya you are AWESOME!!!

2025年8月15日
自発的なレビュー
The Perfume Shop - Dalston 219 ロゴ

The Perfume Shop - Dalston 219 からの回答

Hi,

Thanks for your positive review! We appreciate you.

The Perfume Shop

5つ星のうち5の評価

Lovely people

Carolina was a start! She is very friendly.
She helped me choose a perfume for my friend and had a lot of patience.

It's not my first time here, and in general, all of the girls working there are lovely.

2025年6月10日
自発的なレビュー
The Perfume Shop - Dalston 219 ロゴ

The Perfume Shop - Dalston 219 からの回答

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

5つ星のうち5の評価

I always shop at the dalston branch

I always shop at the dalston branch. the girls are super helpful and always happy and funny they always make my day pleasant. 5 star to all of them

2025年5月1日
自発的なレビュー
The Perfume Shop - Dalston 219 ロゴ

The Perfume Shop - Dalston 219 からの回答

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

5つ星のうち5の評価

Amazing service

Amazing service. Samiyah was incredibly helpful and super knowledgeable. 10/10 service

2025年5月1日
自発的なレビュー
The Perfume Shop - Dalston 219 ロゴ

The Perfume Shop - Dalston 219 からの回答

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

5つ星のうち5の評価

I met such a lovely friendly helpful…

I met such a lovely friendly helpful girl named Samiyah who took her time in finding my summer scent. Thanks to her i managed to come and buy more than one perfume. Definitely will be coming back to purchase from Dalston

2025年4月18日
自発的なレビュー
The Perfume Shop - Dalston 219 ロゴ

The Perfume Shop - Dalston 219 からの回答

Hi,

Thank you so much for your kind words! We're thrilled to hear you had a great experience.

Stay fabulous and keep spritzing joy!

Kind regards,
Sharain
The Perfume Shop Team

5つ星のうち5の評価

Amazing staff always happy to help…

Amazing staff always happy to help hattie was so helpful and her customer service is always on point amazing guys thank you

2025年4月18日
自発的なレビュー
The Perfume Shop - Dalston 219 ロゴ

The Perfume Shop - Dalston 219 からの回答

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

5つ星のうち1の評価

My online order, where is it gone. Supposed to be in store for me to collect

So I ordered my aftershave online, which supposed to be collected in the perfume shop in Dalston Kingsland. It was a very important gift for someone. However contacted the branch in Dalston. 1st a lady said it's not been delivered as yet I must wait. Then I contact them a few days later. Was told it was collected. Strange as I did not collect it. So now they are investigating my missing item. Was a great customer but will never purchase online from the perfume shop again. Darren

2024年11月28日

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