Sophie was absolutely delightful, helping us choose the perfect perfume for our niece’s birthday present. Inclusive of birthday wrapping meant the whole process was so easy; and with free samples inc... もっと見る
所在地
所在地を変更Unit 38, Cornmill Shopping Centre, Priestgate,, DL1 1NH DARLINGTON, GB
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Served by a very pleasant and helpful assistant called Jen. She put little free gifts in a lovely bag along with my purchase.would definitely continue to shop here.
Went into the Darlington store today to buy my son a birthday present. Louise was very helpful giving me suggestions on suitable fragrances for him. When I chose his gift, she wrapped it beautifully!... もっと見る
企業が回答しました
Louise was super friendly, knowledgeable and helpful with helping me chose my perfect perfume. She knew exactly what would suit me once I told her my preference.
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 38, Cornmill Shopping Centre, Priestgate,, DL1 1NH, DARLINGTON, 英国
4.8
優良
105件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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great store
Today we called in on a wim not knowing what i wanted , the lovely assistant Louise (Lou Lou ) went out of her way to help me find some thing which she did all with a smile and a great sense of humour again another great asset to the store thank you Lou Lou
2026年5月21日
自発的なレビュー
Served by a very pleasant and helpful…
Served by a very pleasant and helpful assistant called Jen. She put little free gifts in a lovely bag along with my purchase.would definitely continue to shop here.
2026年5月18日
自発的なレビュー
Sophie was absolutely delightful
Sophie was absolutely delightful, helping us choose the perfect perfume for our niece’s birthday present. Inclusive of birthday wrapping meant the whole process was so easy; and with free samples included for us too, who could complain? Many thanks Sophie, we are sure to be back.
2026年5月17日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Louise was super friendly
Louise was super friendly, knowledgeable and helpful with helping me chose my perfect perfume. She knew exactly what would suit me once I told her my preference.
2026年5月14日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great store and staff!
Went into the Darlington store today to buy my son a birthday present. Louise was very helpful giving me suggestions on suitable fragrances for him. When I chose his gift, she wrapped it beautifully! She was very friendly and very knowledgeable. Highly recommend this store!
2026年5月8日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Beth was a great help and offered…
Beth was a great help and offered useful advice. Thank you
2026年4月26日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jen at Darlington was great and very…
Jen at Darlington was great and very helpful selecting scents for a holiday.
2026年5月5日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The sales assistant
The sales assistant, who served me was very helpful and polite, nothing was to much trouble for her and she also added my Blue light discount to the price, which made my purchase a bargain, very happy customer 👍
2026年5月5日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service from Jen at…
Excellent customer service from Jen at the Darlington Perfume Shop - so helpful and knowledgeable. Jen really made me feel valued as a customer.
2026年5月1日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went into the Darlington shop
I went into the Darlington shop, was greeted by Louise. She was friendly helped me choose something different. Which I bought and very pleased with. She is a credit to the company, pleasant and knowledgeable
2026年4月23日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service by Sophie
Fantastic service by Sophie, she was very helpful and made a beautiful arrangement with a birthday gift
2026年4月12日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Beth :)
Was served by an absolute angel, Beth :)
Thank you so much for 1000/10 customer service 🤍
2026年4月18日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We've been to the Darlington store in…
We've been to the Darlington store in the cornmill a few times now.
The service provided was super. Sophie really does know her stuff and was able to tell me about all the different perfumes what was in them and the kind of perfume it was .
I would definitely recommend 👌🏻
2026年4月12日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Me and my partner went into the perfume…
Me and my partner went into the perfume shop today and was served by a lovely lady called Beth she was so helpful with us and was very polite and understanding and allowed us to take our time within the store she is a great lady :)
2026年4月9日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We were very pleased with the service…
We were very pleased with the service that Louise had given us. She showed patience with my elderly mother and helped us to pick a lovely perfume. Fabulous job Louise. Xx
2026年4月8日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A lovely young lady named Beth.
I was greeted by a lovely young lady named Beth, this was mothers day weekend and the shop was very busy, she was just about to go for some refreshments but insisted on serving me, rather than quickly scan my purchase and be done with it she went further out of her way to discuss the other brands of scents, several testers later and and general chitchat Beth gift wrapped my purchase and wished me well for mothers day.
With staff like this it makes you remember the store and it will also make a future visit a no brainer 🙂
Paul
Darlington
2026年3月14日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went there with my wife and daughters
Went there with my wife and daughters, Ann was absolutely amazing, spectacular and made the whole experience of having new perfumes magical.
2026年3月15日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Recycling ♻️ used perfume bottles & perfume purchase
I was served, today, by Jen 😊
She was very friendly & professional, & able to help me with everything that I needed during my visit to the shop 👍
Thank you very much; you are an asset to the Perfume Shop Team of staff 😊
2026年3月11日
自発的なレビュー
The Perfume Shop - Darlington 121 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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