Saba was great, she upscaled my friend to get larger volumes and also made him get an additional fragrance, funny as anything would laugh again
企業が回答しました
所在地
所在地を変更Unit 50 The Frenchgate Centre, DN1 1SW DONCASTER, GB
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レビュアーのコメントを見てみましょう
We walked into the shop with the idea to buy just one perfume for my mum, but ended up buying 3 perfumes instead. All thanks to Brad who served us, a very good employee who is very talkative, open and... もっと見る
企業が回答しました
I went in the Doncaster shop today and was served by a lovely young man called Brad I don’t have much experience with perfume and was buying it as a present he really helped me find what was the best... もっと見る
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Ordered online. Website very simple yet inviting. Bought during Black Friday sale with great discount for members (membership was very simple to do and free!). Dispatch and delivery was excellent. Ite... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 50 The Frenchgate Centre, DN1 1SW, DONCASTER, 英国
4.9
優良
144件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Brad was just absolutely delightful 5…
Brad was just absolutely delightful 5 star treatment … couldnt help enough very shiney happy person just like myself hence i spent £160 on perfume 🥳🥳🥳go brad ho ho ho merry xmas 🎄🎄🎄🎄🎅🏻🎅🏻🎅🏻
2025年11月20日
自発的なレビュー
The Perfume Shop - Doncaster 161 からの回答
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Doncaster 161 からの回答
Hi,
I am really sorry to hear about the experience you had recently. Please pop in touch via email at reviews@theperfumeshop.com so a member of our team can look into this for you.
Kind regards,
The Perfume Shop
The Perfume Shop - Doncaster 161 からの回答
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Ok the bad bits first lol
Ok the bad bits first
I spent too much but only because the deals were soooo good and we couldn’t say no
Having a date afternoon with my daughter is dangerous. I didnt catch the boy and girls name but they will remember us because we gave them freebies from our museum.
It was 15.30 on the 30th of Oct.
Thank you again and the freebies you gave us were very cool too! Xxx
Aaron and Jasmine
2025年10月30日
自発的なレビュー
The Perfume Shop - Doncaster 161 からの回答
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Rung up and the lady put my aftershave…
Rung up and the lady put my aftershave to one side for me to pick up, and the lady got me a even better deal when I got there thanks so much for your help
2025年10月24日
The Perfume Shop - Doncaster 161 からの回答
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Very pleased
The staff in the store at Doncaster were very friendly and helpful. The delivery was super quick. The advent calendar look great.
2025年10月7日
The Perfume Shop - Doncaster 161 からの回答
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Today I visited the Doncaster store the…
Today I visited the Doncaster store the customer service was excellent and the staff was very helpful. I am very satisfied with my purchase today and with the amazing customer service form Mollie and Leoni xx
2025年10月7日
自発的なレビュー
The Perfume Shop - Doncaster 161 からの回答
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Today i come in to the doncaster store…
Today i come in to the doncaster store and Mollie served me she has excellent customer service.
2025年9月10日
自発的なレビュー
The Perfume Shop - Doncaster 161 からの回答
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
All the member ship offers are…fantastic
All the member ship offers are fantastic and deals also the staff in the shop are very helpful
2025年8月13日
The Perfume Shop - Doncaster 161 からの回答
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bradley at the Doncaster store is…
Bradley at the Doncaster store is brilliant. Such a happy person and very very helpful.
Gave me all the information I needed and helped me select the right gift
2025年8月17日
自発的なレビュー
The Perfume Shop - Doncaster 161 からの回答
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Fantastic service
Fantastic service, the girl who served me did not have the perfume in stock but ordered it for me and arranged delivery.
2025年7月7日
The Perfume Shop - Doncaster 161 からの回答
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Came into store today and can say I’m…
Came into store today and can say I’m very pleased with the customer service I received by Bradley. I wasn’t too sure what I was after but he guided me to make a purchase I left very happy with.
2025年7月4日
自発的なレビュー
The Perfume Shop - Doncaster 161 からの回答
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
The Perfume Shop - Doncaster 161 からの回答
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
I was served by Brad from Doncaster he…
I was served by Brad from Doncaster he was amazing and hilarious I came all the way from Newcastle just to visit the perfume shop in Doncaster and he’s made my day thanks Brad
2025年5月7日
自発的なレビュー
The Perfume Shop - Doncaster 161 からの回答
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Wow saba!!!!
I was served by saba from Doncaster and wow she has the best customer service of all times I come in every month to purchase my fragrances and I can't thank her enough she's always up for a laugh thanks saba I can't wait to come back again!!!
The reason to come to this branch is because saba makes my experience great!!!
2025年5月7日
自発的なレビュー
The Perfume Shop - Doncaster 161 からの回答
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Very good customer service from Saba…
Very good customer service from Saba from Doncaster, very helpful very kind and nice.
2025年4月19日
自発的なレビュー
The Perfume Shop - Doncaster 161 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Excellent customer service
Excellent customer service, very kind and wholesome. Served by Saba
2025年4月19日
自発的なレビュー
The Perfume Shop - Doncaster 161 からの回答
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Saba is the best serving retail lady i…
Saba is the best serving retail lady i have ever meet
Was welcome and feel appreciate
2025年4月12日
自発的なレビュー
The Perfume Shop - Doncaster 161 からの回答
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Brad-doncaster store
Brad-doncaster store, lovely staff memeber. Found me the perfect scent. So lovely and sweet. Very helpful.
2025年3月28日
自発的なレビュー
The Perfume Shop - Doncaster 161 からの回答
Hello,
Thank you for your kind words! We are thrilled to hear you had a positive experience and appreciate your recognition of our staff member's helpfulness and kindness. We strive to provide excellent customer service and are glad you enjoyed the experience.
Best wishes,
Jasmyn
Brad from doncaster store in Frenchgate…
Brad from doncaster store in Frenchgate helped me and my partner out with deciding which spray to give my partner as a gift. He was very polite and extremely helpful. Amazing customer experience
2025年3月28日
自発的なレビュー
The Perfume Shop - Doncaster 161 からの回答
Hello,
We're thrilled to hear about your positive experience! It's wonderful to know that Brad went above and beyond to assist you and your partner in finding the perfect gift. We strive to provide exceptional customer service, and we're delighted that Brad's efforts made your visit enjoyable.
Best wishes,
Jasmyn
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