Recently visited the Dundee store and Jennifer was magnificent. She took us through their new release fragrances, was incredibly knowledgeable and after helping us find the perfect fragrance went the... もっと見る
企業が回答しました
Unit L34 Overgate Centre, Dundee, DD1 1UF ANGUS, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Recently visited the Dundee store and Jennifer was magnificent. She took us through their new release fragrances, was incredibly knowledgeable and after helping us find the perfect fragrance went the... もっと見る
企業が回答しました
Liz was amazing, I needed a gift for my girlfriend and had no idea where to start tbh. She was so helpful and knowledgeable, even offered to wrap it for me which I was particularly grateful for. Thank... もっと見る
企業が回答しました
My absolute favourite perfume hands down! Nothing has changed in scent since I was 18, im now 40, my daughter instantly loved the smell and I had to order another bottle, a little strange because she... もっと見る
企業が回答しました
Great shop with friendly staff. Jennifer was fantastic and showed us new fragrances and also gift wrapped our purchases.
企業が回答しました
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit L34 Overgate Centre, Dundee, DD1 1UF, ANGUS, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a great shopping experience at the store thanks to Lauren the adviser. Her knowledge of each perfume was amazing and she was incredibly patient as I found my perfect perfume! If you need some expertise, I would highly recommend speaking to Lauren, you won’t be disappointed.

The Perfume Shop - Dundee 273 からの回答

The Perfume Shop - Dundee 273 からの回答
Lisa attended to my husband and I , she gave the best service ever , she gave some recommendations about different perfumes, allowed us to perceive them and we were able to choose our preferred one, we will definitely return because of her, Also every staff in the store looks so nice and approachable.
Thank you

The Perfume Shop - Dundee 273 からの回答
Liz has been super amazing 🤩 her services are exceptional and great customer service skills and support to me and my boy. You’re amazing lovely keep doing you. I’ll come back again in the future
The wonderful lady called Rose, from the Dundee perfume shop at overgate, absolutely delighted with her customer service.
Excellent, patient, laid back and friendly whilst maintaining professionalism
Hopefully TPS passes this praise unto her, well deserved!!!

The Perfume Shop - Dundee 273 からの回答
Lauren was so helpful today, she really knows her stuff thank you so much

The Perfume Shop - Dundee 273 からの回答
The service received was wow and very prompt

The Perfume Shop - Dundee 273 からの回答
Walking into the shop as first-time customers, all the employees were so helpful and gave my partner and I detailed explanations of each scent of perfume/ aftershave. My partner ended up finding a lovely aftershave we both loved and were given little samples for us to try in a gift bag. Wonderful experience, highly recommend asking an employee to help you find your preference of perfume/ aftershave!

The Perfume Shop - Dundee 273 からの回答
Quick delivery beautiful perfume great price love it Marc Jacobs perfect perfume.

The Perfume Shop - Dundee 273 からの回答
I always buy my fragrances here, even when they cost less in other outlets. The reasons are excellent customer service and the way the fragrance can be personally packaged. For instance, when I go into Superdrug, some of the staff at the perfume counter can be rude and abrupt. They won’t help you with returns, even if you have the receipt and an unopened box. Shops have targets to meet, which puts pressure on staff. I understand that. However, I don’t get that vibe at The Perfume Shop, unlike in Superdrug and sometimes Boots. The Perfume Shop has a much more relaxed atmosphere, even when busy. I love the option to have the fragrances personally wrapped, which I can’t get at Boots or Superdrug. The personalised ribbon makes it even more special. Liz, a lady in the Dundee store, helped me one Saturday in February. She provided excellent customer service. The shopping experience to purchase gifts at Christmas was easy and uncomplicated, and the staff were excellent. Keep up the great work. I look forward to my next visit.

The Perfume Shop - Dundee 273 からの回答
Went into DUNDEE store today to purchase gifts for going back home and was not acknowledged by 2 colleagues who continued their conversation. I stood for 5-8 minutes, I gave up and walked out and spent my money elsewhere. Terrible customer service especially from the store manager, she is very rude and unfriendly. The store manager needs to be replaced immediately as this has happened to me more than once.

The Perfume Shop - Dundee 273 からの回答
I was in the Dundee store and the person that served me couldn’t have been more helpful to find me an aftershave I’ve been struggling to pick out. I think her name was Kelly. She really gave me excellent customer service. Would definitely go back!

The Perfume Shop - Dundee 273 からの回答
Always a great choice of stock.There is very seldom any probs with stock issues or deliveries.Staff are always there to help with issues should they arise.

The Perfume Shop - Dundee 273 からの回答
Excellent service. The lady that served us was helpful, knowledgeable and friendly.
Answered all our questions and guided us with our purchase without being pushy.
She was very informative and extremely pleasant.
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。